Voice Process Job Vacancies in Mahape

Tele caller

Call Center Agent Job Responsibilities:Inbound Calls: Answer incoming customer calls promptly and professionally. Provide accurate information and assistance to customers.Customer Assistance: Address customer inquiries, concerns, and issues in a courteous and efficient manner. Resolve problems and escalate complex issues to the appropriate team.Data Entry: Accurately enter and update customer information in the system during and after each call. Product/Service Knowledge: Maintain a thorough understanding of the products or services being offered. Stay informed about updates, promotions, and changes.Communication Skills: Clearly and effectively communicate information to customers. Follow communication scripts when applicable.Multitasking: Handle multiple tasks simultaneously, such as listening to customer inquiries while entering data.Quality Assurance: Adhere to established call center protocols and quality standards. Participate in training sessions to improve skills and knowledge.

Telesales ExecutiveJoin our dynamic team as a Telesales Executive and take your career to the next level! We are looking for enthusiastic individuals who are passionate about sales and customer service. In this role, you will be the voice of our company, engaging with potential customers and showcasing the value of our products. If you thrive in a fast-paced environment and enjoy building relationships over the phone, we want to hear from you!Key Responsibilities:Conduct outbound calls to prospective clients to introduce our products and services.Identify customer needs and tailor solutions to meet those needs effectively.Achieve or exceed monthly sales targets through effective persuasion techniques.Maintain accurate records of customer interactions using CRM software.Follow up on leads generated from marketing campaigns and referrals.Provide exceptional customer service by addressing inquiries and resolving issues promptly.Collaborate with team members to develop strategies for improving sales performance.Qualifications:A minimum of 1-2 years of experience in telesales or a similar role is preferred.Strong communication skills with a persuasive phone manner.Ability to listen attentively and understand customer needs.A results-driven mindset with the ability to handle rejection positively.Familiarity with CRM systems is a plus, but not required.A high school diploma; further education in Sales or Marketing is advantageous.If you are ready to make an impact in a thriving company where your contributions are valued, we encourage you to apply today! Join us as we empower our customers through exceptional service and innovative solutions. Your journey starts here!Contact - 9137646449

We have vacancy in mail and chat process and sales process easy sales and we have vacancy in customer service customer have quaries resolution

Job description1. Contact individuals on phone call to promote services like Insurance and cross selling.2. Should be able to explain the product and its benefits to the customers3. Resolving customer queries4. Customer follow up and feedback post initial interaction

Hexaware is hiring for Domestic Voice ProcessDay Rotational shift between 7:00AM to 12:00AM 6 working days & 1 rotational week off Work from office only Candidates only considerable who resides between Ambarnath to Ghatkopar (Central), Thane to Panvel (Trans harbor) & Vashi to Chembur (Harbor)