Telemarketing Manager Job Vacancies in Mahape

Roles & Responsibilities:1. Prospecting with suspect leads. A suspect is a person who hasstill not decided on taking a loan.2. Converting a suspect to a prospect. Thisinvolvesthe following:Establishing contact with the prospect, this could involve several calls and may need a call at a time beyondoffice hours.This will also involve making calls at different times in order to achieve success.Need AnalysisEligibility ProfilingSetting up an appointmentFollow up with the prospect post every meeting with the sales officer until conclusion.3. Basis feedback from the prospect, seek interventions from the senior sales resource or by your own-selfin satisfying customer needs with the objective of converting the prospect to a customer4. Responsible for conversion ofsuspectsto prospectsto customers5. Provide support to the sales team in increasing conversions by:Prompt calling to allsuspects / prospectsTimely follow up with all prospectsCordial relationships with the sales officer mapped.Collaboration with the sales officer in providing feedback.6. Responsible for complete knowledge of company products and policies as well as those of competition7. Responsible for quality of the conversation, which entailsthe following:AccuracyProduct KnowledgeAppraisal SkillsPunctuality & TOSTAT commitments8. Ability to handle objections9. Updating the software. You must capture your conversation with the customer effectively such that a thirdperson is able to carry on the conversation with the customer where you left off.10. Generating References: The quality of your conversation and your ability to connect with the customer is alsoreflected in the number of references that you generate.11. Providing market feedback to the supervisor: It is important to share with your supervisor any trends that youcome across whilst speaking to a prospect. Examples could be objections from prospects regards the processingfee being charged by us vis--vis the same being charged by a specific competitor.Intrested Candidates Can Apply ; 9033526313

We are looking for a Tele Sales Officer to join our team in Dhokali Naka. This role is ideal for individuals who want to start their career in sales and have a passion for communicating with customers. As a Tele Sales Officer, you will work full-time from the office.Key Responsibilities:- Make Outbound Calls: You will reach out to potential customers to introduce them to our products and services.- Generate Leads: Your primary task will be to identify and qualify potential customers by gathering their details and understanding their needs.- Maintain Customer Relationships: Building rapport with customers is crucial. You will follow up with existing leads to ensure satisfaction and address any queries.- Achieve Sales Targets: You will be expected to meet specific sales goals. This involves actively promoting products and persuading customers to make purchases.- Update Records: Accurate documentation of customer interactions and sales progress is important. You will keep databases updated for future reference.Required Skills and Expectations:- Strong Communication Skills: You should be able to clearly convey information and engage customers over the phone.- Persuasiveness: A talent for convincing potential customers about the benefits of our products and services is essential.- Basic Computer Knowledge: Familiarity with using computers and basic software is necessary for keeping records and using sales tools.- Team Player: You should be able to collaborate effectively with colleagues to achieve common goals.- Positive Attitude: A friendly and enthusiastic approach when speaking to customers will help foster good relationships. Candidates with 0 to 2 years of experience and a minimum qualification of 12th pass are encouraged to apply.