Job Openings for 14 Tele-caller Jobs for Freshers in Noida Sector 80 having Educational qualification of : Secondary School, Diploma with Good knowledge in Communication Advisor etc.
Customer Relationship Sales ProcessCalling ExecutiveOutbound CallingCustomer ServiceCall CenterCustomer HandlingCustomer Care
Role:Call Center RepresentativeJob Purpose:We are looking for Inbound Customer Service Representative to communicate with our customersinbound or outbound calls to sell our services.Key Responsibilities: Manage a high volume of inbound/outbound calls from both current and prospective customerswho are calling to avail our services or ask questions about the same. Easily navigate through our CRM and other portals. Using basic sales techniques, understand customers needs to receive all required informationand sell our services. Capture customers details and create orders in CRM.
Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with customersMonitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share with our Product, Sales and Marketing teamsAssist in training junior Customer Support Representatives
Telecommunication Outbound CallingVoice ProcessNegotiation SkillsConvincing Power
Hiring for 10 Telecalling Executive Jobs in Noida Sector 80, for Freshers,Required Educational Qualification is : Secondary School with Good knowledge in telecommunication,outbound calling,voice process,Negotiation Skills,Convincing Power etc.