Telecaller Job Vacancies in Kolhapur

A telecaller is responsible for initiating outbound calls to prospects or handling inbound inquiries to promote products, generate leads, and resolve customer queries. They work in sales or service, documenting interactions in a CRM,Key ResponsibilitiesOutbound Sales: Making calls to potential customers to sell products/services, scheduling appointments, or following up on leads.Inbound Support: Handling incoming calls to address customer inquiries, complaints, or service requests.Database Management: Updating and maintaining customer contact details and conversation notes in a CRM or database.Target Achievement: Consistently meeting daily or monthly targets for calls, leads generated, or sales closed.Product Knowledge: Remaining updated on product features and company offers to effectively communicate with clients. Required Skills and QualificationsCommunication: Exceptional verbal communication and interpersonal skills.Experience: Prior experience in telecalling, telemarketing, or customer service is often preferred.Technical Skills: Basic computer literacy, including experience with CRM software and telephone systems.Language Proficiency: Fluency in English and local languages, particularly for domestic roles.Soft Skills: High patience, resilience, ability to handle rejection, and a persuasive attitude.

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A Telesales Executive's job is to sell products and services over the phone, which includes making outbound calls, handling inbound inquiries, and building relationships with customers to achieve sales targets Key responsibilitiesSales and persuasion:Make outbound calls to potential clients to introduce and sell products or services.Handle inbound calls from interested customers.Identify customer needs and recommend appropriate solutions.Achieve and exceed individual and team sales goals on a monthly basis.Customer relationship management:Follow up on leads and build strong relationships with existing and new customers to encourage repeat business.Provide excellent customer service by resolving issues and answering questions.Administration and reporting:Record customer interactions, purchase orders, and sales activity accurately in a CRM system.Process customer purchases efficiently.Provide feedback to management on market trends and customer preferences.Generate sales reports for management. Required skills and qualificationsStrong communication, negotiation, and persuasion skills.Goal-oriented and motivated to work in a target-driven environment.Excellent customer service and problem-solving skills.Good time management and organizational skills.Ability to maintain accurate records.

Job SummaryRequired Post - Telecaller (Female)The post is for female candidate. She will have to do telemarketing for the institute. Calling Candidates through list generated by the Institute. The major role she will have is generation of footfall at the Institute by effectively calling the candidates to the institute and explaining the various courses offered by the institute.Responsibilities and DutiesShe is accountable for responding to client queries, catching questions, processing their needs, taking feedback, registering grievances and also marketing the products, converting leads into clienteles and trying to impart feelings of allegiance in the candidates.Required Experience, Skills and QualificationsQualification - BSc, BCom, BA, BBA, MBA(Marketing)Technical Skills - Should have Computer Proficiency and Data Compiling in Word / ExcelJob Type: Full-timeExperience 0 - 1 YearsSalary 8 Thousand To 15 Thousand Industry Front Office / Reception / Computer Operator / AssistantQualification Other Bachelor Degree, Secondary SchoolKey Skills Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing Executive Walk in

The candidate will be responsible for making outbound calls to potential or existing customers/clients to generate sales, provide information, collect feedback, or schedule appointments. The ideal candidate should have good communication skills, a pleasant personality, and basic computer knowledge.Make outbound calls to business owners, shopkeepers, or sales professionals.Explain features and benefits of the app in a clear and convincing way.Help users register, download, and start using the app.Follow up with interested leads and maintain engagement.Collect feedback and report customer suggestions or issues.Maintain accurate call logs, feedback, and user details.Meet daily/weekly calling and conversion targets.