Telecaller Fresher Jobs in Guwahati

We are looking for a Tele Counselor to join our team in Paltan Bazaar, Guwahati. This entry-level role is perfect for individuals who have completed their 12th grade and are eager to start their career in counseling and customer support.Key Responsibilities:- **Counseling Calls:** You will reach out to potential clients to understand their needs and provide guidance about our services. Clear communication will help build trust and encourage clients to seek our services.- **Information Sharing:** You are responsible for explaining our programs and solutions effectively. This involves answering queries and providing detailed information to help clients make informed decisions.- **Follow-up Communication:** Regular follow-ups with clients will be essential to enhance their experience and ensure they feel valued. Keeping track of conversations and feedback is crucial for maintaining relationships.- **Record Keeping:** You will maintain accurate records of calls and client interactions to ensure proper follow-up and service quality. This data is important for improving our approach.Required Skills and Expectations:- Strong verbal communication skills are essential, as you will be speaking with clients over the phone.- A friendly and approachable attitude is important for building rapport with clients.- Basic computer skills are necessary for managing records and communicating effectively.- Being a quick learner and open to feedback will help you grow in this role.This position is ideal for those looking to gain experience in counseling and customer service within a supportive team environment.

Telecaller ( Only work from home. )0 Joining Fees

We are looking for a dedicated Telecalling Executive to join our team in Ganeshguri, Guwahati. This entry-level position is ideal for individuals with a passion for communication and customer service.As a Telecalling Executive, your main responsibilities will include making outgoing calls to potential customers, explaining our products or services clearly, and addressing any questions or concerns they may have. You will also be responsible for maintaining accurate records of calls, gathering feedback, and identifying sales opportunities. Building positive relationships with customers is essential, as you will be representing our brand and striving to enhance customer satisfaction.To succeed in this role, you should possess strong verbal communication skills and an engaging phone presence. Basic computer skills are necessary for data entry and record-keeping. A motivated attitude, along with the ability to handle rejection and maintain professionalism, is crucial. Candidates should have completed their 12th-grade education and are encouraged to apply even if they have little to no prior experience. A willingness to learn and adapt in a fast-paced environment will help you thrive as a Telecalling Executive. If you enjoy interacting with people and are eager to develop your career in a supportive setting, this could be the right opportunity for you.

We are looking for a dedicated Tele Caller to join our team in Ganeshguri, Guwahati. This entry-level role is perfect for individuals eager to start their career in customer service or sales. As a Tele Caller, your primary responsibility will be to make outbound calls to potential customers. You will introduce our products or services and gather information about customer needs. You will also handle customer inquiries, provide information, and encourage interest in our offerings. Developing and maintaining a good relationship with customers will be key to achieving your goals. To succeed in this role, you should possess strong verbal communication skills to explain products clearly and listen effectively to customer needs. You should be comfortable using a computer and basic software for logging calls and tracking customer interactions. A friendly demeanor and a positive attitude will help you engage with customers and create a pleasant calling experience. A high school diploma is required, and previous experience is not necessary; however, enthusiasm and a willingness to learn are essential. You should be able to work in a team and adapt to change quickly. Strong organizational skills will help you manage your tasks efficiently. If you are motivated and enjoy talking to people, this role is a great opportunity to grow your skills and advance in a supportive environment.

We are looking for a motivated Telecalling Executive to join our team in Ganeshguri, Guwahati. This role is ideal for recent school graduates who are eager to start their career in customer communication and support. As a Telecalling Executive, your main responsibilities will include:- **Making Outbound Calls**: You will reach out to potential customers to promote our products or services, providing them with information and addressing their queries.- **Customer Engagement**: You will engage with customers over the phone, building rapport and ensuring a positive experience to encourage further interest and sales.- **Data Entry and Reporting**: After each call, you will accurately record customer interactions and update our database with relevant information to track leads and customer feedback.- **Follow-Up Calls**: You will perform follow-up calls to ensure customer satisfaction and to inform them about new products, services, or promotions.For this role, we expect candidates to have good communication skills to clearly convey information. Basic computer skills are required for data entry tasks. We value enthusiasm and a willingness to learn, so even if you have little to no experience, your motivation will be an asset. A high school education is required, and you should be comfortable working in an office environment. We appreciate a positive attitude and the ability to work as part of a team, which will help you succeed in this position.

- Handle incoming and outgoing calls to customers, providing detailed information about products, services, promotions, and offers.- Address customer inquiries, resolve complaints, and provide solutions in a professional and courteous manner.- Generate leads by reaching out to potential customers, including past clients and new prospects.- Build and maintain long-term relationships with customers to foster brand loyalty.- Update and maintain customer databases with accurate information for future communications.- Stay updated on the latest product lines, pricing, and features to accurately inform customers.- Assist the sales team by scheduling appointments or passing on customer details for in-store visits.- Process customer orders and payments over the phone, ensuring all details are accurately recorded.- Schedule customer appointments for personal shopping experiences or consultations with jewellery experts.- Gather and record customer feedback to help improve services and products.- Meet daily, weekly, or monthly sales targets and document calls made, customer interactions, and sales results.- Ensure that all customer interactions and sales are in compliance with the companys policies and regulations.- Handle customer complaints professionally and effectively, working to resolve issues promptly.- Keep abreast of market trends, customer preferences, and competitor offerings to adapt sales approaches accordingly.

- Outbound Calling: Make calls to prospective students or parents to inform them about the coaching classes, available courses, and enrollment details.- Lead Generation: Identify and qualify potential leads, helping convert inquiries into registrations.- Follow-up Calls: Contact leads who have shown interest previously but have not yet enrolled, providing them with additional information to encourage sign-up.- Provide Course Information: Explain course details, fee structures, class schedules, and benefits of the coaching programs to potential clients.- Customer Relationship Management: Maintain a positive relationship with students, parents, and prospective clients, addressing their queries and concerns effectively.- Record Keeping: Maintain accurate records of all interactions with clients, leads, and students in the CRM system.- Achieve Sales Targets: Work toward achieving individual and team targets related to new enrollments or follow-up leads.- Promote Offers and Discounts: Inform leads and potential students about any ongoing discounts, offers, or promotions related to courses.- Provide Feedback: Share market insights, feedback from clients, and suggestions with the team or management to improve services and offerings.- Assist in Event Promotion: Promote and invite potential clients to coaching-related events like demo classes, workshops, or webinars.- Update and Maintain Records: Ensure that all communication with clients is logged and updated in the database for future follow-up.- Client Retention: Provide excellent after-sales service by ensuring that enrolled students have a positive experience and continue with their studies.- Resolve Issues: Handle any complaints or issues faced by the students or parents and resolve them promptly to maintain customer satisfaction.- Coordinate with Other Teams: Work closely with the marketing and enrollment team to help with any promotional campaigns or new courses.