Technical Support Engineer Graduate Jobs in Hyderabad

Service Desk Support Trainee Job DescriptionOne Liner :Fluent in Spoken & Written English (B1 CEFR level minimum). Basic troubleshooting skills and foundational ability to identify and resolve tech problems, by following basic steps and readily available instructions.Must Have Skills : English Proficiency: Must be proficient in both written and verbal English, equivalent to CEFR Level B1 (proficient). This includes the ability toHold clear, spontaneous, and productive conversations via phone.Write detailed, grammatically correct support emails and chat responses.Communicate complex technical issues to non-technical users in an understandable manner.You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to -Provide world class remote assistance to users via Chat, Phone and eMailAssists users by remote troubleshooting and resolving technical and service issues.Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues.Principle duties and responsibilities Job Description :Provides comprehensive remote support across major operating systems -Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques.Follows documented procedures for issues presented and escalates further if need be.Delivers support for G suite applications, covering installation and basic usage -When necessary, escalates issues to the SMEs / Leads for resolution.Employs advanced troubleshooting techniques to diagnose and resolve problems efficiently.Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support.Regularly and actively participates in technical training sessions to stay up to date with the latest tools and processes, leveraging knowledge base (KB) resources to enhance issue resolutionProactively identifies recurring or unique user issues, providing valuable feedback for continuous improvement of support processes and troubleshooting techniques.Communicate effectively with non-technical users to explain solutions in an understandable manner.Must Have Skills :Degree Certificate (Any, but should have good written and verbal communication skills)0 - 1 years of Customer Service experienceExcellent communication skills, should be able to hold a conversationBasic troubleshooting and should be able to comprehend the issues presentedAbility to deal professionally as well as ability to learn new products and technologiesGood customer service skills, multitasking and documentation skillsAbility to adjust quickly to the changing priorities and implement the same per business requirementsBasic knowledge on IT systemsKnowledge, Skills and Abilities :Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skillsGood Analytical & Cognitive skillsRequired Skills & Qualifications:Education: Any degree, with strong written and verbal communication skills.Experience: 0-1 year in customer service.Communication & Customer Handling:Excellent communication skills with the ability to engage in conversations, comprehend issues, and provide professional support.Strong customer service approach and attitude, multitasking, and documentation skills.Technical & Analytical Skills: Basic troubleshooting and IT systems knowledge, with the ability to analyze and resolve technical issues effectively. Good analytical and cognitive skills.Adaptability & Learning: Quick to adjust to changing priorities and business requirements. Ability to learn and adapt to new products and technologies efficiently.

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

International Technical SupportGraduation - Any GraduateExperience - 1 - 6 yearsSalary - Upto 6 LPALocation - Bangalore, HyderabadInterview Mode - VirtualImmediate Joiners

Responsibilities Troubleshooting, Installation, Maintenance and Repair of Industrial automation systems Maintaining communications with customers to ensure resolution and proper follow-up Draft and submit Service reports Suggest technical feedback and improvements based on field observations Adhere to company Rules & Regulations strictly Carry out the Job as per Team Leader Instructions to meet Customer Satisfaction. Job profile demands extensive travelling & working on late hours and Sundays. Identify and participate in Sales opportunities for new AMC and Renewal.Required Skills Attention to detail Active listening and troubleshooting skills Outstanding communication skills with team and clients An analytical mind and strong problem-solving ability Letter /Email Writing Skill Knowledge of computer Hardware & software (Like Word, Excel, PPT, Operating System Installation, etc) Ability to work in overtime and weekends Learning Skill to understand our Software Solution & Automation Solutions

Job descriptionQualifications:- 3+ years of direct client support experience on both a Windows and Mac environment- Experience in Office 365 admin, Google Workspace admin, and Microsoft Server- The desire to get jobs done right the first time with a sense of urgency and attention to detail- Proficiency in Windows, Mac, and mobile devices- Develop, implement, and maintain Microsoft Endpoint Manager/Intune.- Networking skills (routers, switches, access points) - a plus if you have Ubiquiti UniFi experience- Strong written and verbal English communication skills- Able to communicate and understand American accentPrior experience working with Azure cloud- Comfortable creating and administering an IaC cloud environment- Prior experience working with Azure- Technically proficient in Azure, CAF, IaaS, PaaS, PowerShell, Azure Resource Manager (ARM), Terraform- Solid understanding of monitoring, alerting, and observability philosophies and best practices- Ability to analyze, design, and integrate systems architectures- Understanding of cyber security products and concepts- Extensive troubleshooting/debug experience- Comfortable in working night shiftResponsibilities:- Respond timely and appropriately to all support requests- Troubleshoot hardware and software issues remotely and via phone- Satisfy customer needs by making appropriate recommendations and briefings using appropriate field automation systems, procedures, and protocols- Maintain working relationships with clients- Check and maintain internal system tools- Contribute, update, and maintain internal technical documentation- Configure, monitor, and optimize Azure Services to achieve high availability, scalability, and cost-efficiency- Review proposed architectures, providing feedback or identifying constraints- Provide delivery of cloud architecture solutions, configuration, and support- Review and create policies for cloud environments for security, cost, a

NOC Technician Responsibilities:- Collaborating with the IT team on the development and maintenance of network infrastructure.- Providing technical end-user support, performing troubleshooting, and resolving network issues.- Maintaining internet domains and enhancing intranet performance.- Running diagnostic tests on the communication between computers, routers, modems, and servers.- Installing, configuring, and updating networking accessories for end-users.- Optimizing server capacity and performance to keep up with demand in network traffic.- Developing data security, backup, archiving, and retrieval procedures.- Training junior IT staff and providing on-site field technicians with remote technical support.- Enhancing network security, as well as documenting network processes, repairs, and cabling layouts.- Keeping informed of advancements in network infrastructure and technologies.NOC Technician Requirements:- Bachelor's degree in computer science, information science, or specialization in network engineering.- Certified Cisco, CompTIA, or Microsoft network professional preferred.- A minimum of two years' experience as a NOC technician, or similar.- Advanced knowledge of network technologies, connectivity, protocols, and security.- Superb analytical and problem-solving skills.- Great interpersonal, communication, and collaboration abilities.- Excellent organizational and time management skills.- On-call availability outside of business hours to resolve urgent network issues.

we are urgently hiring for smart and good Technical Support Engineer. Job Profile: Technical Support Engineer Salary:25,000 RsDail HR ( Timing 10 AM to 5 PM )

Provides quality technical support to drive satisfactionDocuments technical issues and develops test cases to address similar concerns in the futureDiagnoses and troubleshoots network issues to avoid downtimeMonitors cases and handles critical user accountsMaintains compliance with standard operating procedures to ensure data securityGives timely and relevant user updates for cases being solvedWorks with various teams to resolve problems

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles: 1. System Network Engineer.2. System Analyst. Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

The ideal candidate will be responsible for maintaining and intermittently improving our current network configuration and infrastructure. You will design our revamped network infrastructure with the goal of maximizing our network performance. You will also provide troubleshooting and configuration support by using your strong technical skills in Linux and Windows environments and IP networking.ResponsibilitiesMaintain, implement, and troubleshoot networksDesign and support our network systems and infrastructureConfigure and operate routers and switchesMonitor network performance and make recommendations based on performance analysisQualificationsBachelor's Degree in Computer Science or related area0 - 2 years' of experience with network administration in a Linux or Windows environmentKnowledge of IP networking fundamentals, and VMware Administration.Work Location: Hyderabad, Kondapur

We are looking electrical, electronics candidates for Satellite NetworkingDesignation : Technical Support EngineerSalary : Rs. 15000 to 20000Work location :1. Tamilnadu- Chengalpattu -12. Karnataka- Bangalore -10, Kolar-1, Davanagreee-13 Kerala- Kollam -1, Kottayam-1, Idduki-1d. Telangana- Hyderabad-1, Medak -1, Nalgonda -15 .Andhra- Guntur -1Interested candidate visit our officeAddressSwagatham Resource Management India Pvt LtdNo: 14 Sarathy Nagar 1st main road, Velachery, Chennai - 600 042

To provide end to end technical support for Indian Customers through calls. Knowledge of OS (XP, Win 8, Win 10) & Standard Application Knowledge of hardware troubleshooting, installation, configuration. Knowledge of desktop operating systems and Microsoft office products (MS office 2007, 2010, 2013). Basic Networking knowledge. Address user tickets regarding hardware, software and networking. Properly escalate and follow up unresolved issues to appropriate internal teams. Ensure all issues are properly logged.Roles & Responsibilities:1) Assist & respond to technical and customer queries.2) Ensure all contacts are documented using the tracking tool.3) Ensure customers are satisfied with services offered.

Job Title - Technical Support EngineerCompany - BeeS Software Solutions Pvt. Ltd.Location - Kompally, Hyderabad, Telangana & KakinadaSalary and Benefits 12,000 to 15,000 (Hyderabad Location)Salary and Benefits 10,000 to 12,000 (Kakinada Location)Job Type - Full-timeJob descriptionYou will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities are to get the issues Received & give Prompt solutions in time to time,Industry Type IT Services & ConsultingFunctional Area Customer Success, Service & OperationsEmployment Type Role Category Voice / BlendedAdditional Key SkillsTechnical SupportConfiguring HardwareTroubleshooting Remote DesktopOperating SystemsQualification : B.Tech/B.E / M.Sc(computer science)/MCAExperience : 1 YearExpected Hiring Date ImmediatelyHires Needed 3

Roles & Responsibilities: Develop new customers for the company Maintain relationship with regular customers Monthly business trip Pending payment collection Customer files preparation, including registration, MOM Update customer list, including follow up of regular customers with remark, and new customer details Update sample list, tracking and following up of result Customer analysis, including background research, finished products, raw materials, other potential opportunities to the customers. Daily report by end of the day to reporting managerWhat we are looking for in you? B.Tech with Chemical Engineering Specialization. Excellent communication skills (written and verbal). Sound knowledge of MS- Office and MS- Excel. Positive attitude, professional behaviour, and dedication towards work. Highly motivated and target-driven

Incident, problem, service request management, change management, configuration management & capacity management of Firewall & NIPS Setup Day to Day BAU configuration changes Proactively utilize network monitoring tools to isolate events before service degradation occurs Supporting incident monitoring and incident analysis/response initiatives Coordinating with users to ensure timely and satisfactory resolution for any trouble tickets Troubleshooting layers 1, 2 and 3 of the OSI Model

We are looking for a Product Support Engineer to provide support and monitoring for our critical production applications. Your primary responsibility will be to provide operational monitoring and initial response and triaging of all issues for applications. You will handle incoming support tickets and provide timely and effective communication to customers. You will also perform an initial investigation to resolve issues and escalate them in a timely manner. You may also act as a point of contact for customers in production and assist with onboarding, triaging, coordinating deployments with customers and internal Sureify teams. As Sureify grows we will need to bring in application engineers at different experience levels.

Role: Service Desk Engineer Location: Hyderabad Duration: Long Term Client: Blue Yonder Job Description Acting as the single point of contact for Incidents and Service Requests reported by end-users Globally. Helping users over Phone, Live Chat, Support Tickets and Walk-ups to Global Command Center regarding IT Issues and queries. Understanding of monitoring tools (SolarWinds or similar) and the likely impact alerts have on business. Performing pro-active monitoring of Network, Server, Applications, and Infrastructure. Handle application related incidents that are submitted via ticketing platform & via partner Understand and successfully resolve problems using knowledge base tools and techniques. Resolving and escalating Incidents and Service Requests within agreed SLAs. Understanding of monitoring tools and the likely impact alerts have on business. Perform pro-active monitoring of Network, Server, Applications, and Infrastructure. Incident detection, analysis, notification, and escalation as per the business requirement. Create, maintain, and review knowledge articles shared with all IT support teams. Good understanding on ITIL Framework. Skills Required Must be able to communicate effectively, both verbally and in writing. Must be able to quickly adapt and excel in dynamic situations. Ability to quickly understand and adapt to a complex and rapidly changing environment Good knowledge of supporting issues related to Microsoft Office applications, Active Directory, Distribution List, VPN, Network, Security, Collaboration Tools etc. Seeks opportunities to improve knowledge, skills, and performance and is receptive to constructive feedback. Ability to be self-directed while working under tight deadlines, must be able to perform well under pressure. Develops and maintain technical skills and understanding of 24*7 Global Command Center support environment. Pro-active mindset, ability to learn in a 24*7 work environment. Experience Leve

System Engineering domain (Compute, Storage, Datacenter, backup, cloud services, etc), we are in need of junior resources to play an active role in the Call center of an organization's infrastructure strategy architecture, service delivery standards, and best practices, to achieve the goal of IT infrastructure management to better effectiveness of IT processes, policies, data, human resources, etc.Roles and responsibilities1. Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role2. Hands-on experience with Windows/Linux/Mac OS environments3. Working knowledge of MS office and computer peripherals, like printers and scanners4. Knowledge of basics of Call Center, Security Practices, and Anti-Virus programs5. Ability to perform remote troubleshooting and provide clear instructions6. Excellent problem-solving and multitasking skills7. Good written & verbal communication.8. Diploma or Graduate With Computers as Primary or Optional.

Visit/ Contact to Customers and getting new enquiries ,Preparation of Bill Of Material/ System Configuration - as per customer Requirement ,Preparation of Quotations - Communication with Customer ,Negotiating customer requirements and order finalization ,Co Ordination with Internal teams For Order Execution ,

Looking for freshers with good communication skills and good technical knowledge on DNS, DHCP, Operating System, and MS Office.Interested candidates can Walk-in directly.

we are urgently Fresher Hiring for smart and talented System EngineerHiring Company : CapgeminiSalary 25kDail HR ( Timing 10 AM to 5 PM )

Fresher Hiring l System EngineerHiring Company : CapgeminiSalary 25kDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Fresher Trainee EngineerCompany: InfosysSalary: 20KDail HR Recruiter from10 AM to 5 PMEvision Technoserve (ISO 9001-2015) Hiring Fresher

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles:1. System Network Engineer.2. System Analyst.Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Freshers Application Support EngineersHiring Company: HCLJob Location: LucknowSalary: 25kDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Freshers Hiring.

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles:1. System Network Engineer.2. System Analyst.Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring