Technical Support Engineer Graduate Fresher Jobs in Hyderabad

Service Desk Support Trainee Job DescriptionOne Liner :Fluent in Spoken & Written English (B1 CEFR level minimum). Basic troubleshooting skills and foundational ability to identify and resolve tech problems, by following basic steps and readily available instructions.Must Have Skills : English Proficiency: Must be proficient in both written and verbal English, equivalent to CEFR Level B1 (proficient). This includes the ability toHold clear, spontaneous, and productive conversations via phone.Write detailed, grammatically correct support emails and chat responses.Communicate complex technical issues to non-technical users in an understandable manner.You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to -Provide world class remote assistance to users via Chat, Phone and eMailAssists users by remote troubleshooting and resolving technical and service issues.Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues.Principle duties and responsibilities Job Description :Provides comprehensive remote support across major operating systems -Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques.Follows documented procedures for issues presented and escalates further if need be.Delivers support for G suite applications, covering installation and basic usage -When necessary, escalates issues to the SMEs / Leads for resolution.Employs advanced troubleshooting techniques to diagnose and resolve problems efficiently.Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support.Regularly and actively participates in technical training sessions to stay up to date with the latest tools and processes, leveraging knowledge base (KB) resources to enhance issue resolutionProactively identifies recurring or unique user issues, providing valuable feedback for continuous improvement of support processes and troubleshooting techniques.Communicate effectively with non-technical users to explain solutions in an understandable manner.Must Have Skills :Degree Certificate (Any, but should have good written and verbal communication skills)0 - 1 years of Customer Service experienceExcellent communication skills, should be able to hold a conversationBasic troubleshooting and should be able to comprehend the issues presentedAbility to deal professionally as well as ability to learn new products and technologiesGood customer service skills, multitasking and documentation skillsAbility to adjust quickly to the changing priorities and implement the same per business requirementsBasic knowledge on IT systemsKnowledge, Skills and Abilities :Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skillsGood Analytical & Cognitive skillsRequired Skills & Qualifications:Education: Any degree, with strong written and verbal communication skills.Experience: 0-1 year in customer service.Communication & Customer Handling:Excellent communication skills with the ability to engage in conversations, comprehend issues, and provide professional support.Strong customer service approach and attitude, multitasking, and documentation skills.Technical & Analytical Skills: Basic troubleshooting and IT systems knowledge, with the ability to analyze and resolve technical issues effectively. Good analytical and cognitive skills.Adaptability & Learning: Quick to adjust to changing priorities and business requirements. Ability to learn and adapt to new products and technologies efficiently.

NOC Technician Responsibilities:- Collaborating with the IT team on the development and maintenance of network infrastructure.- Providing technical end-user support, performing troubleshooting, and resolving network issues.- Maintaining internet domains and enhancing intranet performance.- Running diagnostic tests on the communication between computers, routers, modems, and servers.- Installing, configuring, and updating networking accessories for end-users.- Optimizing server capacity and performance to keep up with demand in network traffic.- Developing data security, backup, archiving, and retrieval procedures.- Training junior IT staff and providing on-site field technicians with remote technical support.- Enhancing network security, as well as documenting network processes, repairs, and cabling layouts.- Keeping informed of advancements in network infrastructure and technologies.NOC Technician Requirements:- Bachelor's degree in computer science, information science, or specialization in network engineering.- Certified Cisco, CompTIA, or Microsoft network professional preferred.- A minimum of two years' experience as a NOC technician, or similar.- Advanced knowledge of network technologies, connectivity, protocols, and security.- Superb analytical and problem-solving skills.- Great interpersonal, communication, and collaboration abilities.- Excellent organizational and time management skills.- On-call availability outside of business hours to resolve urgent network issues.

we are urgently hiring for smart and good Technical Support Engineer. Job Profile: Technical Support Engineer Salary:25,000 RsDail HR ( Timing 10 AM to 5 PM )

Provides quality technical support to drive satisfactionDocuments technical issues and develops test cases to address similar concerns in the futureDiagnoses and troubleshoots network issues to avoid downtimeMonitors cases and handles critical user accountsMaintains compliance with standard operating procedures to ensure data securityGives timely and relevant user updates for cases being solvedWorks with various teams to resolve problems

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles: 1. System Network Engineer.2. System Analyst. Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

The ideal candidate will be responsible for maintaining and intermittently improving our current network configuration and infrastructure. You will design our revamped network infrastructure with the goal of maximizing our network performance. You will also provide troubleshooting and configuration support by using your strong technical skills in Linux and Windows environments and IP networking.ResponsibilitiesMaintain, implement, and troubleshoot networksDesign and support our network systems and infrastructureConfigure and operate routers and switchesMonitor network performance and make recommendations based on performance analysisQualificationsBachelor's Degree in Computer Science or related area0 - 2 years' of experience with network administration in a Linux or Windows environmentKnowledge of IP networking fundamentals, and VMware Administration.Work Location: Hyderabad, Kondapur

We are looking electrical, electronics candidates for Satellite NetworkingDesignation : Technical Support EngineerSalary : Rs. 15000 to 20000Work location :1. Tamilnadu- Chengalpattu -12. Karnataka- Bangalore -10, Kolar-1, Davanagreee-13 Kerala- Kollam -1, Kottayam-1, Idduki-1d. Telangana- Hyderabad-1, Medak -1, Nalgonda -15 .Andhra- Guntur -1Interested candidate visit our officeAddressSwagatham Resource Management India Pvt LtdNo: 14 Sarathy Nagar 1st main road, Velachery, Chennai - 600 042

To provide end to end technical support for Indian Customers through calls. Knowledge of OS (XP, Win 8, Win 10) & Standard Application Knowledge of hardware troubleshooting, installation, configuration. Knowledge of desktop operating systems and Microsoft office products (MS office 2007, 2010, 2013). Basic Networking knowledge. Address user tickets regarding hardware, software and networking. Properly escalate and follow up unresolved issues to appropriate internal teams. Ensure all issues are properly logged.Roles & Responsibilities:1) Assist & respond to technical and customer queries.2) Ensure all contacts are documented using the tracking tool.3) Ensure customers are satisfied with services offered.

We are looking for a Product Support Engineer to provide support and monitoring for our critical production applications. Your primary responsibility will be to provide operational monitoring and initial response and triaging of all issues for applications. You will handle incoming support tickets and provide timely and effective communication to customers. You will also perform an initial investigation to resolve issues and escalate them in a timely manner. You may also act as a point of contact for customers in production and assist with onboarding, triaging, coordinating deployments with customers and internal Sureify teams. As Sureify grows we will need to bring in application engineers at different experience levels.

Visit/ Contact to Customers and getting new enquiries ,Preparation of Bill Of Material/ System Configuration - as per customer Requirement ,Preparation of Quotations - Communication with Customer ,Negotiating customer requirements and order finalization ,Co Ordination with Internal teams For Order Execution ,

Looking for freshers with good communication skills and good technical knowledge on DNS, DHCP, Operating System, and MS Office.Interested candidates can Walk-in directly.

A Technical Support Specialist, or an IT Support Specialist, is responsible for assisting customers with technical issues or questions relating to hardware or software devices. Their duties include taking phone calls from customers or communicating with them, helping customers diagnose technical issues over the phone and speaking with them about software installations, connections & troubleshooting.Roles and Responsibilities:Excellent oral and written communication skills, should be able to handle UK customers.Provide IT assistance to include application support, hardware and software installation and troubleshooting.Answering phone calls, writing replies to emails and excelling in customer serviceProviding technical solutions to different problems of clients by taking the help of different tools.Ensure that the call comments are properly arranged and suitable information is provided to clients.The standard of each call should be properly maintained in a comprehensive manner taking into view each aspect of attending the customer, listening to their problems and offer appropriate solutions to themProviding support to internal and external end users. The job will require handling inbound calls / Emails / Chats regarding technical issues for end users.

Perform periodic hardware analysis of computer hardware and software using available technology and testing tools.Respond to all computer-related issues and provide technical support to all staff members.Oversee the companys cloud storage accounts to guarantee theyre protected and secure.

we are urgently Fresher Hiring for smart and talented System EngineerHiring Company : CapgeminiSalary 25kDail HR ( Timing 10 AM to 5 PM )

Fresher Hiring l System EngineerHiring Company : CapgeminiSalary 25kDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Fresher Trainee EngineerCompany: InfosysSalary: 20KDail HR Recruiter from10 AM to 5 PMEvision Technoserve (ISO 9001-2015) Hiring Fresher

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles:1. System Network Engineer.2. System Analyst.Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Freshers Application Support EngineersHiring Company: HCLJob Location: LucknowSalary: 25kDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Freshers Hiring.

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles:1. System Network Engineer.2. System Analyst.Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring