Technical Support Engineer Female Graduate Jobs in Hyderabad

Service Desk Support Trainee Job DescriptionOne Liner :Fluent in Spoken & Written English (B1 CEFR level minimum). Basic troubleshooting skills and foundational ability to identify and resolve tech problems, by following basic steps and readily available instructions.Must Have Skills : English Proficiency: Must be proficient in both written and verbal English, equivalent to CEFR Level B1 (proficient). This includes the ability toHold clear, spontaneous, and productive conversations via phone.Write detailed, grammatically correct support emails and chat responses.Communicate complex technical issues to non-technical users in an understandable manner.You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to -Provide world class remote assistance to users via Chat, Phone and eMailAssists users by remote troubleshooting and resolving technical and service issues.Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues.Principle duties and responsibilities Job Description :Provides comprehensive remote support across major operating systems -Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques.Follows documented procedures for issues presented and escalates further if need be.Delivers support for G suite applications, covering installation and basic usage -When necessary, escalates issues to the SMEs / Leads for resolution.Employs advanced troubleshooting techniques to diagnose and resolve problems efficiently.Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support.Regularly and actively participates in technical training sessions to stay up to date with the latest tools and processes, leveraging knowledge base (KB) resources to enhance issue resolutionProactively identifies recurring or unique user issues, providing valuable feedback for continuous improvement of support processes and troubleshooting techniques.Communicate effectively with non-technical users to explain solutions in an understandable manner.Must Have Skills :Degree Certificate (Any, but should have good written and verbal communication skills)0 - 1 years of Customer Service experienceExcellent communication skills, should be able to hold a conversationBasic troubleshooting and should be able to comprehend the issues presentedAbility to deal professionally as well as ability to learn new products and technologiesGood customer service skills, multitasking and documentation skillsAbility to adjust quickly to the changing priorities and implement the same per business requirementsBasic knowledge on IT systemsKnowledge, Skills and Abilities :Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skillsGood Analytical & Cognitive skillsRequired Skills & Qualifications:Education: Any degree, with strong written and verbal communication skills.Experience: 0-1 year in customer service.Communication & Customer Handling:Excellent communication skills with the ability to engage in conversations, comprehend issues, and provide professional support.Strong customer service approach and attitude, multitasking, and documentation skills.Technical & Analytical Skills: Basic troubleshooting and IT systems knowledge, with the ability to analyze and resolve technical issues effectively. Good analytical and cognitive skills.Adaptability & Learning: Quick to adjust to changing priorities and business requirements. Ability to learn and adapt to new products and technologies efficiently.

International Technical SupportGraduation - Any GraduateExperience - 1 - 6 yearsSalary - Upto 6 LPALocation - Bangalore, HyderabadInterview Mode - VirtualImmediate Joiners

Job descriptionQualifications:- 3+ years of direct client support experience on both a Windows and Mac environment- Experience in Office 365 admin, Google Workspace admin, and Microsoft Server- The desire to get jobs done right the first time with a sense of urgency and attention to detail- Proficiency in Windows, Mac, and mobile devices- Develop, implement, and maintain Microsoft Endpoint Manager/Intune.- Networking skills (routers, switches, access points) - a plus if you have Ubiquiti UniFi experience- Strong written and verbal English communication skills- Able to communicate and understand American accentPrior experience working with Azure cloud- Comfortable creating and administering an IaC cloud environment- Prior experience working with Azure- Technically proficient in Azure, CAF, IaaS, PaaS, PowerShell, Azure Resource Manager (ARM), Terraform- Solid understanding of monitoring, alerting, and observability philosophies and best practices- Ability to analyze, design, and integrate systems architectures- Understanding of cyber security products and concepts- Extensive troubleshooting/debug experience- Comfortable in working night shiftResponsibilities:- Respond timely and appropriately to all support requests- Troubleshoot hardware and software issues remotely and via phone- Satisfy customer needs by making appropriate recommendations and briefings using appropriate field automation systems, procedures, and protocols- Maintain working relationships with clients- Check and maintain internal system tools- Contribute, update, and maintain internal technical documentation- Configure, monitor, and optimize Azure Services to achieve high availability, scalability, and cost-efficiency- Review proposed architectures, providing feedback or identifying constraints- Provide delivery of cloud architecture solutions, configuration, and support- Review and create policies for cloud environments for security, cost, a

Level 2/3 Technical Support EngineerPosition Overview:We are seeking a skilled and motivated Level 2/3 Technical Support Agent to join our team. As aTechnical Support Agent, you will play a crucial role in ensuring the seamless operation of our digitalbanking platform. Your primary responsibilities will include providing technical support to our internalticketing system, resolving complex issues, and collaborating with our engineering team to improvesystem reliability.Key Responsibilities:- Provide Level 2 and Level 3 technical support to tickets created from various departments in thecompany.- Troubleshoot and resolve technical issues related to our digital banking platform.- Utilize SQL Query language knowledge to retrieve and analyze data from databases.- Analyze and interpret logs from various sources to identify and resolve issues.- Collaborate with software engineers to understand and troubleshoot .NET and PHP code.- Assist in the continuous improvement of our digital banking systems and processes.- Document and track customer inquiries and resolutions in our ticketing system.- Ensure a high level of satisfaction through excellent communication and problem-solving skills.Qualifications:- Bachelor's degree in Computer Science or a related field (or equivalent work experience).- Strong knowledge of SQL Query language is mandatory.- Proven experience in technical support, with a focus on Level 2/3 support.- Software engineering background would be an advantage.- Familiarity with .NET and PHP code is a plus.- Ability to analyze and troubleshoot complex technical issues.- Excellent communication and interpersonal skills.- Ability to work in a fast-paced and dynamic startup environment.- Strong problem-solving skills and attention to detail.- A passion for delivering exceptional customer service.

we are urgently hiring for smart and good Technical Support Engineer. Job Profile: Technical Support Engineer Salary:25,000 RsDail HR ( Timing 10 AM to 5 PM )

Job Title - Technical Support EngineerCompany - BeeS Software Solutions Pvt. Ltd.Location - Kompally, Hyderabad, Telangana & KakinadaSalary and Benefits 12,000 to 15,000 (Hyderabad Location)Salary and Benefits 10,000 to 12,000 (Kakinada Location)Job Type - Full-timeJob descriptionYou will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities are to get the issues Received & give Prompt solutions in time to time,Industry Type IT Services & ConsultingFunctional Area Customer Success, Service & OperationsEmployment Type Role Category Voice / BlendedAdditional Key SkillsTechnical SupportConfiguring HardwareTroubleshooting Remote DesktopOperating SystemsQualification : B.Tech/B.E / M.Sc(computer science)/MCAExperience : 1 YearExpected Hiring Date ImmediatelyHires Needed 3

Provides quality technical support to drive satisfactionDocuments technical issues and develops test cases to address similar concerns in the futureDiagnoses and troubleshoots network issues to avoid downtimeMonitors cases and handles critical user accountsMaintains compliance with standard operating procedures to ensure data securityGives timely and relevant user updates for cases being solvedWorks with various teams to resolve problems

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles: 1. System Network Engineer.2. System Analyst. Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

To provide end to end technical support for Indian Customers through calls. Knowledge of OS (XP, Win 8, Win 10) & Standard Application Knowledge of hardware troubleshooting, installation, configuration. Knowledge of desktop operating systems and Microsoft office products (MS office 2007, 2010, 2013). Basic Networking knowledge. Address user tickets regarding hardware, software and networking. Properly escalate and follow up unresolved issues to appropriate internal teams. Ensure all issues are properly logged.Roles & Responsibilities:1) Assist & respond to technical and customer queries.2) Ensure all contacts are documented using the tracking tool.3) Ensure customers are satisfied with services offered.

We are looking electrical, electronics candidates for Satellite NetworkingDesignation : Technical Support EngineerSalary : Rs. 15000 to 20000Work location :1. Tamilnadu- Chengalpattu -12. Karnataka- Bangalore -10, Kolar-1, Davanagreee-13 Kerala- Kollam -1, Kottayam-1, Idduki-1d. Telangana- Hyderabad-1, Medak -1, Nalgonda -15 .Andhra- Guntur -1Interested candidate visit our officeAddressSwagatham Resource Management India Pvt LtdNo: 14 Sarathy Nagar 1st main road, Velachery, Chennai - 600 042