Quality Team Leader Jobs

We are looking for a dedicated Team Leader in Customer Support to oversee our support team in Mumbai. This role requires effective leadership skills and a passion for helping customers. **Key Responsibilities:**- **Lead the Team**: Provide guidance and support to customer support representatives, ensuring they meet performance targets and deliver high-quality service.- **Train and Develop Staff**: Conduct training sessions for new team members and ongoing training for existing staff, helping them improve their skills and knowledge.- **Manage Customer Inquiries**: Handle complex customer issues and escalations, ensuring timely and effective resolutions to maintain customer satisfaction.- **Monitor Performance**: Track team performance metrics, such as response times and resolution rates, to identify areas for improvement and celebrate successes.- **Foster a Positive Environment**: Create a supportive and motivating atmosphere for the team, encouraging collaboration and open communication.**Required Skills and Expectations:**- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, with team members and customers.- **Problem-Solving Ability**: An ability to think critically and find solutions to customer issues quickly and effectively is essential.- **Leadership Experience**: Previous experience in a leadership role within customer support is a plus, even if its informal leadership.- **Customer-Centric Attitude**: A genuine passion for providing excellent customer service and a desire to exceed customer expectations are crucial.- **Team Player**: You should work well with others, support your colleagues, and contribute to the team's overall success.

We are looking for a dedicated Team Leader to manage our team in Andheri East. The ideal candidate will have 3 to 4 years of experience and a degree in B.A. or B.Com.**Key Responsibilities:**- **Team Management:** Oversee daily operations and ensure that team members work efficiently towards their goals. Provide guidance and support to enhance productivity.- **Performance Monitoring:** Regularly assess team performance through key metrics and feedback. Use this information to identify areas of improvement and celebrate achievements.- **Training and Development:** Conduct training sessions for new and existing team members to enhance their skills and knowledge. Foster a culture of continuous learning.- **Conflict Resolution:** Address any disputes or challenges within the team promptly and fairly. Promote a positive working environment through effective communication.- **Reporting:** Prepare and present regular reports on team performance to upper management. Highlight successes and roadblocks to improve processes.**Required Skills and Expectations:**- Proven leadership skills with the ability to motivate and guide a team effectively.- Strong communication skills to facilitate clear dialogue among team members and management.- Analytical thinking is essential to assess performance data and make informed decisions.- Proficiency in using software tools for project management and reporting.- A proactive attitude and the ability to handle stressful situations with composure.- A degree in B.A. or B.Com is mandatory, with preference for candidates with relevant experience in a similar role.

We are seeking a dedicated Team Leader to guide and support our team in achieving both individual and collective goals. The ideal candidate should possess strong leadership skills and be ready to foster a positive work environment.- **Lead and Manage the Team**: You will be responsible for overseeing daily operations, ensuring that team members are on track with their tasks and meeting deadlines.- **Set Goals and Objectives**: You will help establish clear goals for the team, providing direction and ensuring everyone understands their individual roles in achieving these objectives.- **Performance Monitoring**: Regularly assess team performance, offering constructive feedback and guidance to support team members' growth and development.- **Motivate and Coach Team Members**: Encourage motivation within the team by recognizing achievements, providing support, and fostering professional development opportunities.- **Facilitate Communication**: Act as a liaison between upper management and team members, ensuring clear and effective communication regarding projects, feedback, and expectations.- **Problem-Solving**: Address any challenges or conflicts that arise within the team, finding solutions that maintain harmony and productivity.The ideal candidate will have 2 to 5 years of experience in a similar role, strong interpersonal skills, and the ability to inspire and lead others. You should be organized, capable of multitasking, and excel in a fast-paced environment. A positive attitude and excellent communication skills are essential for success in this position.

Urgent Hiring: Quality Assurance (QA) Department ProfessionalCompany: R K LIFE CARE INCIndustry : Dry injection Pharmaceutical IndustryLocation: Jhajjar, HaryanaExperience: 5+ Years in Pharmaceutical Quality AssuranceWe are looking for an experienced QA Professional to join our pharmaceutical manufacturing team. Candidates with strong regulatory knowledge and leadership skills are encouraged to apply.Key Responsibilities:Lead QA department with WHO-GMP / EU-GMP complianceReview batch records, SOPs, BMR/BPR, and documentationHandle deviations, CAPA, change control, and validationConduct internal audits and ensure inspection readinessSupport regulatory compliance and quality systemsRequirements:M.Sc. / B.Pharm / M.Pharma5+ years experience in pharmaceutical QAStrong knowledge of GMP, audits, and documentation practicesCall us to know more details:+91 98733 31448

Key Responsibilities:1. Assist team members with daily tasks: Help team members with various tasks to ensure smooth operation.2. Collaborate with team members: Work together with team members to achieve common goals.3. Maintain cleanliness and organization in the workspace: Keep work area tidy and organized to enhance productivity.4. Follow instructions from supervisors: Listen to and carry out instructions provided by supervisors to complete tasks efficiently.5. Provide support to customers: Assist customers with inquiries or issues to ensure a positive experience.Required Skills and Expectations:- Ability to work well in a team: Must be able to collaborate effectively with colleagues.- Good communication skills: Clear communication is essential when interacting with team members and customers.- Attention to detail: Must pay attention to small details to ensure accuracy in tasks.- Willingness to learn: Openness to learning new tasks and adapting to different situations.- Punctuality: Must arrive on time for shifts and meetings to ensure continuity in work.

We are looking for a Telecaller to join our team in Azadpur, Delhi. The ideal candidate should have a minimum of 12th pass education and 0-3 years of experience in telemarketing, telecalling, and tele sales. Responsibilities include making outbound calls, maintaining good communication skills in English, showcasing leadership qualities, understanding the business, and being punctual. This role requires a female candidate with a good personality, hardworking ethic, and the ability to work well in a team environment. The position is full-time and requires working from the office.

Hiring for 100 Quality Team Leader Jobs in Chennai, for Freshers,Required Educational Qualification is : Higher Secondary, B.A, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, M.B.A/PGDM, M.Com, M.Ed with Good knowledge in Team Building, Team Leader, Business Planning etc.

We are looking for a dynamic and people-focused Team Leader to guide, mentor, and inspire our CRC team. The ideal candidate will ensure daily process excellence, drive performance, and create a positive work culture while meeting business goals.Key Responsibilities;Lead and manage a team of Tele-Callers, ensuring daily productivity & quality.Monitor performance (conversion, reachability, and customer satisfaction).Provide coaching, feedback, and motivation to team members.Ensure 100% compliance with process and reporting requirements.Coordinate with Quality, Training, and Management teams for smooth operations.Handle escalations and ensure timely resolution.What Were Looking For;Minimum 2 years of experience in a call center as a Team LeaderStrong communication & leadership skills.Goal-oriented with a problem-solving mindset.Familiarity with Microsoft Excel and reporting practices.What We Offer;Attractive salary + performance incentives.Growth opportunities within the organization.A supportive and professional work environment.Recognition programs and employee engagement activities.

Job descriptionJob Title: Team Member Caf Coffee DayLocation: South MumbaiJob Type: Full-TimeEligibility:Graduation mandatory (any stream)Freshers and experienced candidates can applyShould be willing to work in cafRoles & Responsibilities:Greet and serve customers courteouslyPrepare and serve coffee, beverages, and food itemsMaintain cleanliness and hygiene of the cafAssist in billing and cash handlingFollow brand standards and ensure a great customer experienceSalary & Benefits:In-hand salary: 14,000 per monthStatutory benefits: ESIC and PF as per normsDaily perk: 1 hot beverage freeShift: Rotational shifts; 9 hours per day (including break)Career Growth:Opportunity to grow into Shift Leader or Caf Manager roles in the futureApply now if you are passionate about customer service and working in a caf environment.

We have vacant of 2 Quality Inspection Engineer Jobs in Gerugambakkam, Chennai, Experience Required : 2 Years Educational Qualification : B.E Skill: Team Leader Quality Assurance, etc.

Work Mode : HYBRIDWorking Day : 5Candidate should be prepared to travel for client visits so Male Candidates will be preferred. Experience in E2E sales process for IT services and QA industry only, making proposals, pricing etc. in client meetings. MBA in Sales, Marketing. Experience in GCC India space with Mid-large ( USD 100M+ revenue sized firms). Candidate should have won deals of the size >USD 250K (2Cr.) Experience in Finance domain and Team Management [ Leading a team of 5+ sales people Order booking 10 Cr+ with winning deals with clients of 100M+ (mid to large size) ]Key Responsibilities :- Target - Individual 4 Cr, Team 15Cr. Order Booking, acquire new logos independently and with team. Grow the portfolio business to 3X in next 4 years. Should be able to utilize industry connections to generate new business. Build and develop sales teams. Skillset & Experience Required :- Proven track record of working and achieving sales targets while leading a team of 5+ sales people Order booking 10 Cr+ with winning deals with clients of 100M+ (mid to large size). Should have won deals of the size >USD 250K (2Cr.) Experience in GCC India space with Mid-large size firms in this space ( USD 100M+ revenue sized firms). Experience in e2e sales process for IT services firms in India - lead generation, proposal, closure and mining. Experience in Finance domain, Team Management. Experience in IT services and QA industry.

Job Summary:We are seeking a proactive and experienced BPO Team Leader to manage and guide a team of customer service agents. The ideal candidate should be skilled in team management, performance coaching, and ensuring smooth day-to-day operations while delivering excellent customer experiences.Key Responsibilities: Lead, mentor, and motivate a team of agents to achieve individual and team KPIsMonitor daily operations, call quality, and customer interactions to ensure service excellenceConduct regular team meetings, feedback sessions, and performance reviewsHandle escalations and resolve customer issues effectivelyMaintain shift schedules, attendance, and workforce planningGenerate daily/weekly/monthly performance reports and share with managementCollaborate with QA and training teams to identify skill gaps and training needsEnsure compliance with company policies, procedures, and service standardsRequirements:Minimum 2 years of experience in a similar role (BPO/Call Center Team Leader)Strong leadership, coaching, and people management skillsExcellent communication (verbal & written) and interpersonal skillsGood understanding of CRM tools and call center metricsAbility to work in a fast-paced and target-driven environmentFlexibility to work in rotational shifts, including weekends if requiredEmployment Type: Full-TimeLocation - OMR/Perungudi - ChennaiShift - Rotational Shift Experience: 2 to 4 Years in a BPO/Call Center Environment with Team Handling ExperienceQualification - Any Graduates Interested Candidate can contact via-Email - sneha@innov.in Phone number - 7708390529Name - Ms. Sneha

1. Procurement & Sourcing: Identify, evaluate, and negotiate with HVAC suppliers for cost-effective purchasing.2. Vendor Management: Develop and maintain strong supplier relationships, ensuring quality and timely deliveries.3. Inventory & Logistics: Monitor stock levels, coordinate with logistics, and ensure timely material availability.4. Quality & Compliance: Ensure all HVAC materials meet project specifications and industry standards.5. Coordination & Reporting: Work with project teams, finance, and site managers to align procurement with business needs.6. Key Skills & Qualifications:7. Bachelors degree in Mechanical Engineering, Supply Chain, or a related field .8. 5-15 years of experience in HVAC procurement, preferably in MEP/construction.9. Strong negotiation, vendor management, and contract handling skills.10. Knowledge of HVAC systems, ERP software, and procurement best practices.11. Ability to manage multiple projects and work underdeadlines.

Key Responsibilities:Team Management & Performance Monitoring:Oversee daily operations of the inbound team to ensure team members meet or exceed key performance indicators (KPIs) such as call handling time, customer satisfaction, and issue resolution.Regularly monitor team productivity and performance, providing real-time feedback and assistance to agents as needed.Conduct one-on-one sessions with agents to review individual performance, address any concerns, and set clear goals for improvement.Implement strategies to optimize call center workflows and ensure consistent service quality.Attendance & Scheduling:Monitor and manage team attendance, ensuring adequate coverage at all times.Address attendance issues in a timely and professional manner.Coordinate shift schedules to ensure alignment with business needs while maintaining optimal team performance.Reporting & Analytics:Generate and review daily call reports, ensuring all metrics are captured accurately.Perform call analysis to identify trends, strengths, and areas for improvement.Use Excel (VLOOKUP, Pivot Tables, SUMIF, IF formulas, etc.) to analyze data and produce actionable insights that help improve team performance.Ensure 100% call tagging in CRM systems to maintain accurate customer interaction records.Training & Development:Provide ongoing training and refresher courses for underperforming agents, ensuring continuous improvement.Develop and execute personalized action plans to help agents meet performance expectations.Motivate and inspire team members to improve their skills, productivity, and customer service capabilities.

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Hiring for 1 Tech Lead Job in Hyderabad Road,Begumpet, Hyderabad with minimum 5 Years Experience,Required Educational Qualification is : Any Master Degree with Good knowledge in Problem Solving,Unit Testing,Full Stack Developer,Team Leader Quality etc.

We have vacant of 74 Sales Distributor Jobs in jharkhand,chattisgarh,Bengaluru,Maharashtra Nagar, Mumbai,Delhi NCR,Jawaharnagar(GujaratRefinery) Rajkot,Kolkata,rajsthan,Thengana, Kottayam for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma, B.A, B.Com, B.Sc, B.Tech, M.Sc Skill Communication Advisor,Senior Teacher,Team Leader Quality,Service Advisor,Education Instructor,Business Banking Executive,Sales Executive etc.

see all jobs onhttps://sites.google.com/view/lsc-staffing-consultancy/homeVery Urgent All types of Jobs Executive level to Directer Level in IT and ITES Industries.BPO inbound, Blended, MIS, Accountant, TL, QA AM, OPS Manager Jobs in Thane, Pune Mumbai and Navi Mumbai, Banglore, Hyderabad, Chennai.Salary- 12k to 40k for ExecutiveTL to Director Levei- Salary 3.6lakh to 20lakhExperience/ fresher for bpoHSC/GraduateGood /average English or for Telugu, Tamil, Malayalam, Kannada, Hindi, English in Babgalore, Hyderabad, over all Mumbai.Day Shift for femaleday or 24/7 shift for maleProcess - BFSI, ITES, IT, Back-end, Work from Home only in Mumbai and Hyderabad.Mumbai/Thane - Metropolis Lab, Back office, MIS, BPO TL CSR Manager, Dialer Executive, IT Consultant, JAVA, PHP, Phone Banking Calling officer.BPO Companies- TL, QA, AM, Director, QTL, Quality Manager.Many Jobs HR Recruiter, Team Leader, AM HR.Accountant job in Malad Mumbai, Thane.HR Dinkarcall on 7507798844/7718840688 or send CV on-Lscglobaljobs@gmail.com

Job Openings for 29 Retail Partner in udaipur Jobs for Freshers in Bhavnagar,Bhilai Nagar, Chhattisgarh,Jamshedpur,Noida,Ranchi,Navi Mumbai,Srinagar,Faridabad,Ludhiana having Educational qualification of : anyBachelor Degree, Any Master Degree with Good Communication skills,Team Leader Quality etc.Job role - team leading IRDA exam fees - 567 after job conformation

Key Responsibilities: 1. People Management: Provide coaching, guidance, and mentorship to a team of agents to enhance their performance and productivity. Conduct regular performance evaluations and implement development plans as needed.2. Target Achievement: Set ambitious targets for the team and work closely with individual agents to ensure goals are met or exceeded. Monitor performance metrics and implement strategies to improve efficiency and effectiveness.3. Lead Generation: Drive the generation of leads through proactive outbound calling efforts. Provide training and support to agents to optimize lead generation techniques and ensure quality standards are maintained.4. Coordination: Collaborate closely with US counterparts to align strategies and goals, ensuring seamless communication and coordination across teams. Liaise with directors based in India to provide regular updates on team performance and initiatives.5. Performance Analysis: Analyze call center data and performance metrics to identify trends, opportunities, and areas for improvement. Develop and implement strategies to address challenges and optimize performance.6. Training and Development: Develop and deliver training programs to enhance the skills and knowledge of team members. Keep abreast of industry best practices and incorporate relevant training materials into coaching sessions.Interested Candidates can reach outContact - 9023636210Email - hr@focuseliteweb.com