Process Leader Jobs

We are looking for a Sales Leader to join our team in Patna. This is a part-time position suitable for freshers with at least a 10th-grade education. The role involves working from the office and focuses on driving sales and leading a sales team effectively.**Key Responsibilities:**- **Lead Sales Team:** Guide and motivate the sales team to achieve set targets and improve performance.- **Develop Sales Strategies:** Create and implement sales plans to attract more customers and expand market reach.- **Customer Engagement:** Build and maintain strong relationships with customers to understand their needs and provide excellent service.- **Monitor Performance:** Track and analyze the sales results, providing feedback and direction to the team to enhance productivity.- **Training and Support:** Assist in training new team members and provide ongoing support to help them succeed in their roles.**Required Skills and Expectations:**- Strong communication skills to effectively engage with team members and customers.- Ability to work collaboratively in a team environment and encourage a positive atmosphere.- Basic understanding of sales principles, with a willingness to learn and adapt.- Good organizational skills to manage tasks and priorities efficiently.- A proactive attitude with a desire to achieve goals and exceed expectations in sales performance. This role offers a great opportunity to start a career in sales and grow within a dynamic environment.

Now hiring- Team LeaderIndustry: BPORole- Team Leader OprationEligibility: 1. 12th pass/ Graduate2. Male & Female candidates can apply3. Minimum 1 year Experience required in Sales E-commerce & Team Leader4. Excellent English Communication Salary: 20K To 23K CTC + incentiveShift Timings:9 AM - 6 PM 10 AM - 7 PMWorking Days:6 Days working Rotational week offJob Location:Xtranet Technologies Ltd Z-24 in front of vishal mega mart zone1MP nagar bhopalWhy Join Us?- Great opportunity to build a career in the BPO sector- Competitive salary + performance-based incentives- Professional work environment- Strong growth and learning opportunitiesApply Now & Start Your Journey With Xtranet BPORegards,Ritika Malviya HR 6263272193Xtranet BPO private limited

Job Responsibilities:** Manage and supervise the telecalling / customer support team.* Ensure daily call targets and order targets are achieved.* Handle B2C customer queries related to medicine orders.* Monitor orders coming from WhatsApp and dashboard leads.* Track and review team performance (Total Calls, Connected Calls, Orders).* Train team members on customer handling, product knowledge, and order closing.* Maintain daily performance reports and share updates with management.* Resolve customer complaints and ensure smooth service.*Requirements:** 1-2 years of experience in Telecalling / Customer Support / E-Pharmacy.* Team handling experience preferred.* Good communication skills in Hindi and Bengali (basic English preferred).* Basic computer knowledge (Excel, CRM, or dashboard handling).* Target-oriented with leadership skills.

Urgent Hiring: Quality Assurance (QA) Department ProfessionalCompany: R K LIFE CARE INCIndustry : Dry injection Pharmaceutical IndustryLocation: Jhajjar, HaryanaExperience: 5+ Years in Pharmaceutical Quality AssuranceWe are looking for an experienced QA Professional to join our pharmaceutical manufacturing team. Candidates with strong regulatory knowledge and leadership skills are encouraged to apply.Key Responsibilities:Lead QA department with WHO-GMP / EU-GMP complianceReview batch records, SOPs, BMR/BPR, and documentationHandle deviations, CAPA, change control, and validationConduct internal audits and ensure inspection readinessSupport regulatory compliance and quality systemsRequirements:M.Sc. / B.Pharm / M.Pharma5+ years experience in pharmaceutical QAStrong knowledge of GMP, audits, and documentation practicesCall us to know more details:+91 98733 31448

- Lead a team of BPO agents: You will be responsible for overseeing and guiding a team of BPO agents to ensure they meet performance targets and deliver excellent customer service.- Monitor team performance: Keep track of key performance indicators (KPIs) such as call quality, productivity, and customer satisfaction to identify areas for improvement and provide feedback to team members.- Conduct training and coaching sessions: Develop training programs and provide continuous coaching to help team members improve their skills and knowledge.- Handle escalations: Address customer complaints or complex issues that require escalation, ensuring timely resolution and customer satisfaction.- Collaborate with other departments: Work closely with other departments to streamline processes, resolve issues, and enhance overall operations.- Provide regular reports: Prepare and present reports on team performance, trends, and recommendations for improvement to senior management.Skills and Expectations:- Strong leadership skills: Ability to motivate, inspire, and lead a team to achieve goals.- Excellent communication skills: Clear and effective communication with team members, clients, and other departments.- Problem-solving abilities: Capacity to quickly identify and address issues to ensure smooth operations.- Customer-focused mindset: Dedication to providing exceptional service and ensuring customer satisfaction.- Adaptability: Ability to handle a fast-paced and constantly changing work environment.

Wanted freshers...Education Qualification: 10th,12th, Dip to Any DegreeTime : 9.00 to 5.00Age limit:- 18-30Permanent work, Accommodation will be arranged,(Send your resume)CONTACT NUMBER : 7448609051 (TL)

Material & Analysis to manage and guide a team responsible for evaluating, testing, and analyzing materials used in automotive manufacturing. The role demands strong leadership, technical expertise in material science, and the ability to ensure compliance with industry standards while driving innovation and efficiency in material usage.Key Responsibilities:Lead and supervise a team of material engineers and analysts.Plan, coordinate, and monitor material testing activities for metals, polymers, composites, and advanced materials.Conduct failure analysis, durability studies, and performance evaluations of automotive components.Ensure compliance with ISO, ASTM, IATF, and other relevant industry standards.Prepare detailed technical reports and present findings to management and crossfunctional teams.Collaborate with R&D, design, procurement, and production departments to support new product development and material feasibility studies.Drive costeffective material solutions and process improvements without compromising quality or safety.Maintain laboratory equipment, ensure accurate data collection, and implement best practices in testing and analysis.Qualifications:B.E./B.Tech/M.Tech in Materials Science, Metallurgy, Mechanical Engineering, or related field.6 To 10 years of experience in material testing, analysis, or automotive manufacturing.Strong knowledge of material properties, automotive standards, and testing methodologies.Proficiency in analytical tools, laboratory instruments, and statistical software.Proven leadership skills with experience in managing technical teams.Preferred Skills:Exposure to advanced materials such as lightweight alloys,Knowledge of Lean Manufacturing, Six Sigma, and Industry 4.0 practices.Strong communication and presentation skills for technical and non technical stakeholders.What We Offer:Opportunity to lead material innovation in the automotive sector.Collaborative work environment with exposure to global projects.

Required Candidate from Finance Field Having Atleast Team Management Experience of 1year from Finance Field.

Hiring: Customer Support Associate (UK Non-Voice)Join our BPO team for a UK non-voice process. Handle customer and take survey training will be provided!Requirements: Good written English, basic computer skills,freshers welcome.Schedule: 6 days/week, Sunday fixed off.Perks: Training, growth, attractive salary + incentives.Location: Work from office only (Behala-Taratala)

The Sales Team Leader is responsible for developing the sales team, coordinating sales operations and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. Candidates must have at least experience in an outbound sales process (Should be from BPO and handling NBFC / BFSI / Banking Process) Working with customers, suppliers and members, evaluate budgets, P&L and determine ways to simplify and improve the sales process. The role will entail assigning sales territories, mentoring members of their sales team, setting target, assigning sales training, full HR of the team and building sales plans. In the role you will also set goals, identify priorities and eliminate redundant activities to increase sales.

Job Title: Team Leader International BPO CampaignLocation: IndoreJob Type: Full-TimeShift: [Night Shift/Rotational Shifts depending on campaign]Experience Required: Minimum 1 year as Team Leader in an International BPO processJob Summary:We are seeking a dynamic and experienced Team Leader to manage and lead a team of customer service or sales agents in an international BPO process. The ideal candidate should have prior leadership experience in any international campaign and a strong understanding of performance metrics, coaching, and operational excellence.Key Requirements:Minimum 1 year of experience as a Team Leader in an international BPO process (Voice/Non-Voice/Chat/Email).Strong understanding of BPO KPIs and SLA management.Excellent communication, interpersonal, and leadership skills.Proficiency in MS Office tools (Excel, PowerPoint, Word).Ability to work in a fast-paced, target-driven environment.Flexibility to work in night shifts or rotational shifts.

We are looking for a dynamic and people-focused Team Leader to guide, mentor, and inspire our CRC team. The ideal candidate will ensure daily process excellence, drive performance, and create a positive work culture while meeting business goals.Key Responsibilities;Lead and manage a team of Tele-Callers, ensuring daily productivity & quality.Monitor performance (conversion, reachability, and customer satisfaction).Provide coaching, feedback, and motivation to team members.Ensure 100% compliance with process and reporting requirements.Coordinate with Quality, Training, and Management teams for smooth operations.Handle escalations and ensure timely resolution.What Were Looking For;Minimum 2 years of experience in a call center as a Team LeaderStrong communication & leadership skills.Goal-oriented with a problem-solving mindset.Familiarity with Microsoft Excel and reporting practices.What We Offer;Attractive salary + performance incentives.Growth opportunities within the organization.A supportive and professional work environment.Recognition programs and employee engagement activities.

Company Name:- Finmech Business ServicesJob Title: Team Leader - Credit Card Sales Process - ICICI Bank Location: [Ghansoli]Job Type: Full-time(10-7)Salary:- 20k - 28kKey Responsibilities:1. Lead and manage a team of sales agents2. Achieve sales targets and performance metrics3. Monitor and analyze sales metrics.4. Develop and implement sales strategies and process improvements5. Conduct training and coaching sessions for agents6. Handle customer escalations and resolve issues7. Collaborate with clients to understand requirements and preferences8. Ensure compliance with company policies and procedures9. Manage team performance, attendance, and productivity10. Provide feedback and performance evaluationsRequirements:1. 6 months+ of experience in sales, preferably in BPO2.Strong leadership, communication, and interpersonal skills3.Ability to motivate and manage a team4.Analytical and problem-solving skills5.Familiarity with sales software and tools.What We Offer:1. Competitive salary and incentives2. Opportunities for growth and development3. Dynamic work environment4. Recognition and rewards for outstanding performance

Hiring for Freshers and Tamil Speaking Candidates for Tamil Voice Process

Visit showroom for analysis of sales process

We seek a highly motivated, experienced Team Leader to join our dynamic team at Refex (Refex Green Mobility)As a team leader, you will guide individuals towards achieving company goals and promoting a positive team culture. You will cultivate an atmosphere of collaboration and communication, while equipping team members with the necessary tools for success. Youll also strategize and implement initiatives to enhance team performance, productivity and quality of work in the company.If youre a confident and dynamic individual who can take charge and lead our team to success, we would love to have you. We are an equal opportunity employer, providing a fast-paced, growing work environment with remuneration packages aligned with industry standards.Role & responsibilities :Set the tone for the team and create a positive and productive work environment.Motivate and inspire team members, fostering a sense of collaboration and accountability.Transform a group of individuals into a cohesive and high-performing team where each member feels valued and supported.Identify and leverage team members strengths and suggest scope for improvement.Adapt to changing situations and make strategic decisions to ensure the teams success.Support and guide team members to ensure they meet their individual targets and KPIs.Generate reports on team performance and provide regular updates to senior management.Preferred candidate profile : From BPO IndustryGraduate with minimum of 3-4 three years of experience in a leadership or management role. (Preferably from BPO industry)Previous experience in a customer service or call center role.Ability to work under pressure and manage multiple tasks simultaneously.Proficient in Microsoft Office and other relevant software programs.Knowledge of the industry best practices and trends for team management.Strong leadership and organisational skills.Flexibility to work different shifts, including evenings and weekends

We are leading Property developers & Promoters , launched over 50 projects & promoted across Bangalore City , Looking for ideal candidates who are interested to associate with us in joining our hands

Team Leader 1.Taking Incoming & outgoing calls 2. Forward Appointment to Clinic Group3. Reschedule Appointment4. Daily update report after 2 hour Between11am to 7pm5. Training given to New Telecaller6. Listen calling team Recording

Job Summary:We are seeking a proactive and experienced BPO Team Leader to manage and guide a team of customer service agents. The ideal candidate should be skilled in team management, performance coaching, and ensuring smooth day-to-day operations while delivering excellent customer experiences.Key Responsibilities: Lead, mentor, and motivate a team of agents to achieve individual and team KPIsMonitor daily operations, call quality, and customer interactions to ensure service excellenceConduct regular team meetings, feedback sessions, and performance reviewsHandle escalations and resolve customer issues effectivelyMaintain shift schedules, attendance, and workforce planningGenerate daily/weekly/monthly performance reports and share with managementCollaborate with QA and training teams to identify skill gaps and training needsEnsure compliance with company policies, procedures, and service standardsRequirements:Minimum 2 years of experience in a similar role (BPO/Call Center Team Leader)Strong leadership, coaching, and people management skillsExcellent communication (verbal & written) and interpersonal skillsGood understanding of CRM tools and call center metricsAbility to work in a fast-paced and target-driven environmentFlexibility to work in rotational shifts, including weekends if requiredEmployment Type: Full-TimeLocation - OMR/Perungudi - ChennaiShift - Rotational Shift Experience: 2 to 4 Years in a BPO/Call Center Environment with Team Handling ExperienceQualification - Any Graduates Interested Candidate can contact via-Email - sneha@innov.in Phone number - 7708390529Name - Ms. Sneha