Support Technician Job Vacancies in Kochi

Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only

Excellent Proficiency in English and HindiAbility to call potential customers to generate leadsKeen on promoting the products and servicesOutstanding presentation and communication skillsExcellent management, leadership and organizational skillsFast leaner with a passion for salesKeep records of sales, revenue, invoices etc.Provide trustworthy feedback and after-sales support

- **Customer Relationship**: Build and maintain strong relationships with customers to ensure their needs are met and issues are resolved promptly and effectively.- **Outbound Calling**: Initiate outbound calls to customers for follow-ups, feedback, and to provide updates on products or services.- **Customer Care**: Provide excellent customer care by addressing inquiries, resolving complaints, and ensuring customer satisfaction at all times.- **Customer Service**: Deliver exceptional service to customers through various communication channels such as phone calls, emails, and live chat.- **Customer Support**: Offer support to customers by guiding them on product usage, troubleshooting issues, and providing relevant information.- **Customer Handling**: Handle customer interactions professionally, patiently, and efficiently to create positive experiences for them.- **Customer Management**: Manage customer accounts, profiles, and preferences to personalize their experience and enhance customer loyalty.- **Customer Communication**: Communicate effectively with customers by listening attentively, responding promptly, and providing clear information to meet their needs.- Required Skills: The candidate should possess excellent communication skills, problem-solving abilities, patience, empathy towards customers, attention to detail, and the ability to work well in a team. A minimum of 2 years of experience in customer care roles is preferred. Educational qualifications of at least 12th pass or a Bachelor's degree in any field are required. The candidate should be comfortable working in an office environment and be able to work full-time. Male candidates are preferred for this role.

Were hiring for exciting opportunities in Bangalore, Chennai, and Kochi! Open Roles: Customer Support Locations: Bangalore Chennai KochiIf you or someone you know is looking for a great career opportunity, feel free to connect or share your resume.

We are seeking a skilled Field Service Technician to join our team.Role & Responsibilities:Install, repair, troubleshoot, and support Vehicle Tracking Systems (VTS) and other electronic devices.Provide customer training and technical support.Perform regular maintenance to ensure optimal device performance.Qualifications:ITI in Electronics/Mechanical/Fitter ORDiploma in Electronics/MechanicalExperience:Minimum 1 year of relevant experience as a Field Service Technician in the Electronics, Electrical, or Telecom industry.Job Details:Location: Kochi, Kerala (Resident Engineer)Mandatory Requirements:Two-wheeler with a valid driving licenseAndroid smartphoneTravel: Across Kerala and occasionally to Chennai/ Goa/ Mangalore/ Coimbatore/ or other locations as required.About the company:Eon Infotech Limited is a technology company headquartered in the Northern Indian city of Chandigarh. Founded in 2000 by a team of first-generation entrepreneurs, it is today providing cutting-edge technology products in the domain of asset tracking systems and defence electronics to its clients.

Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.

.Handle customer calls during emergency situations, providing immediate and considerate support. Arrange for nearby technicians or towing vehicles to assist customers. Coordinate with service teams to ensure timely and efficient service delivery. Maintain accurate records of customer interactions and service requests. Communicate effectively with customers in a minimum of three languages, including Malayalam and English. Work in various shifts to provide 24/7 support

Calling existing and potential customers to persuade them to purchase company products and services. Accurately recording details of customers and maintaining a track for future reference. Generating promising leads for the sales team to pursue. Developing and sustaining solid relationships with the customers to encourage repeat business. Using sales scripts provided by the company to drive sales and respond to customer rejections. Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. Answering questions about products or the company. Asking questions to understand customer requirements and schedule an appointment with our sales team. Coordination with Sales team and do the follow up on daily basis Submit the MIS report on daily basis about the work status to the Reporting Manager.

Key Areas of Responsibility -- Customer Support Engineer ( CSE) The Customer Support Engineer (CSE) is the owner of customer incidents as assigned. The Customer Support Engineer will make repairs and replace components.The Customer Support Engineer will also assist in site feasibility, Pre staging of equipment if needed. The Customer Support Engineer will also perform required modular swapping, unit replacements and perform preventative maintenance services.The Customer Support Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, Regional manager, or Helpdesk.The Customer Support Engineer will have ownership of the customer problems or incidents until the situation has been resolved to the customer--s satisfaction and/or within the parameters of the agreed upon Service Level Agreement (SLA).Submission of documentation namely TRF, Installation documents, Chargeable call Slips and Faulty Tags.Willing to visit other locations if need arises for supportCustomer Relations/Customer SatisfactionBuild working relationships with customers and develop informal communication channels with customer account at the local level (i.e. Branch, Store or office).Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately.Understands and performs the various customer Service Level Agreement (SLA) requirements and elevates or escalates issues when appropriate, and/or according to established procedures.Communicates to all levels - Service/Installation Coordinator/Project team/RMs/Customer/Helpdesk/SCM/TRC/Kitting team, throughout the entire service activity.Represents HPY in a manner that reflects positively on the image and reputation of the companyInstallation and set-up of hardware, hardware modifications and support SLM/FLM calls Performs periodic preventative maintenance on assigned products Diagnoses problems, makes repairs

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This WhatsApp (HR-Vishal Mehra)ThanksRegards/Aviation Team

Hiring for 1 Accountant Job in Vyttila, Ernakulam, Kerala, Ernakulam, Kerala, Eroor, Ernakulam, Kerala, Palarivattom, Ernakulam, Kerala, Maradu, Ernakulam, Kerala, Bank Reconciliation Statement, Stock Reconciliation, Payment Collection, Payment Followup, Banking Process, Billing Analyst, Purchase Coordinator, with Minimum 1 Year Experience, Required Educational Qualification is : B.com, M.com with Good Knowledge in Tally, Income Tax, Finance, Service Tax, Tds, Bank Reconciliation Statement, Stock Reconciliation, Payment Collection, Payment Followup, Banking Process, Billing Analyst, Purchase Coordinator Etc.,

We are looking for a Diploma/Graduate holder in Biomedical Engineering with 3-5yrs in Service Coordination.Job Roles:- Managing a team of customer service employees.- Maintaining compliance with policies and procedures.- Offering excellent customer service.- Displaying extensive product knowledge.- Overseeing the work of every employee in your team.- Conducting quality assurance surveys with customers and reporting findings to the staff.- Handling customer complaints brought to your attention.- Coordinating regular meetings/training sessions with the team.Preference will be provided to candidate with experience in Hospital administration / customer service in Biomedical industryLocation: ErnakulamPackage: Best in industryImmediate joiners will be preferred

Desired Candidate Profile:Ability to manage multiple clients simultaneously with an emphasis on solution derived customer service. The ideal candidate should be from an advertising agency background with a minimum experience 1-2 Yrs. Responsibilities:- Industry research capabilities, to understand Clients business environment.- A good eye for details.- Dynamic, self-motivated team player with a positive attitude to work, Patience, high Client orientation, and business common sense.- Presenting of credentials and leveraging the same with Client.- Generation of estimates and obtaining budgetary approvals from Clients.- Close interaction with design, planning, project management and execution teams to review delivery of services.- Documentation and maintenance of Client archive and interaction history.- Ability to translate client briefs into specific actionable items- Follow up with internal teams for job delivery as per time lines committed.- Ensure all financials in terms of job estimation, billing and collection happens on time.- Capability in building Strategies- Deal with client requests and troubleshoot problems

Job DescriptionCustomize and integrate the Oracle Service Cloud for our customers using web development methodologies and oracle policy automation.Role: Oracle Service Cloud ConsultantSkills: 3-5 years of Cloud CRM solution expert knowledge / experience (Oracle/Right Now CX) Experience in implementing application solutions Must have strong analysis and troubleshooting skills. Experience in identifying, analysing and documenting Business Requirements Experience in establishing business process workflows in regards to Public / Agent facing UI. Technical experience in configuring Oracle/Right Now CX components Oracle Service Cloud Connect experience a plusIf Interested you can send your CVInterviews will be done on teams.will be remote till the pandemic ends

Accounts Executive Walkin interview @ Max fashionKey RequirementsB.com Graduation 1-2 years experiencemale candidates preferredWalk in Interview on 10/12/2021Time -11 am to 2 pmLocation :MSP Retail Pvt ltdThanha square,airport seaport roadKaipadamugal,kakkanadThrikkakara