Support Technician Fresher Jobs in Kochi

Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only

Excellent Proficiency in English and HindiAbility to call potential customers to generate leadsKeen on promoting the products and servicesOutstanding presentation and communication skillsExcellent management, leadership and organizational skillsFast leaner with a passion for salesKeep records of sales, revenue, invoices etc.Provide trustworthy feedback and after-sales support

Were hiring for exciting opportunities in Bangalore, Chennai, and Kochi! Open Roles: Customer Support Locations: Bangalore Chennai KochiIf you or someone you know is looking for a great career opportunity, feel free to connect or share your resume.

Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.

.Handle customer calls during emergency situations, providing immediate and considerate support. Arrange for nearby technicians or towing vehicles to assist customers. Coordinate with service teams to ensure timely and efficient service delivery. Maintain accurate records of customer interactions and service requests. Communicate effectively with customers in a minimum of three languages, including Malayalam and English. Work in various shifts to provide 24/7 support

Calling existing and potential customers to persuade them to purchase company products and services. Accurately recording details of customers and maintaining a track for future reference. Generating promising leads for the sales team to pursue. Developing and sustaining solid relationships with the customers to encourage repeat business. Using sales scripts provided by the company to drive sales and respond to customer rejections. Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. Answering questions about products or the company. Asking questions to understand customer requirements and schedule an appointment with our sales team. Coordination with Sales team and do the follow up on daily basis Submit the MIS report on daily basis about the work status to the Reporting Manager.

Key Areas of Responsibility -- Customer Support Engineer ( CSE) The Customer Support Engineer (CSE) is the owner of customer incidents as assigned. The Customer Support Engineer will make repairs and replace components.The Customer Support Engineer will also assist in site feasibility, Pre staging of equipment if needed. The Customer Support Engineer will also perform required modular swapping, unit replacements and perform preventative maintenance services.The Customer Support Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, Regional manager, or Helpdesk.The Customer Support Engineer will have ownership of the customer problems or incidents until the situation has been resolved to the customer--s satisfaction and/or within the parameters of the agreed upon Service Level Agreement (SLA).Submission of documentation namely TRF, Installation documents, Chargeable call Slips and Faulty Tags.Willing to visit other locations if need arises for supportCustomer Relations/Customer SatisfactionBuild working relationships with customers and develop informal communication channels with customer account at the local level (i.e. Branch, Store or office).Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately.Understands and performs the various customer Service Level Agreement (SLA) requirements and elevates or escalates issues when appropriate, and/or according to established procedures.Communicates to all levels - Service/Installation Coordinator/Project team/RMs/Customer/Helpdesk/SCM/TRC/Kitting team, throughout the entire service activity.Represents HPY in a manner that reflects positively on the image and reputation of the companyInstallation and set-up of hardware, hardware modifications and support SLM/FLM calls Performs periodic preventative maintenance on assigned products Diagnoses problems, makes repairs

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This WhatsApp (HR-Vishal Mehra)ThanksRegards/Aviation Team

Desired Candidate Profile:Ability to manage multiple clients simultaneously with an emphasis on solution derived customer service. The ideal candidate should be from an advertising agency background with a minimum experience 1-2 Yrs. Responsibilities:- Industry research capabilities, to understand Clients business environment.- A good eye for details.- Dynamic, self-motivated team player with a positive attitude to work, Patience, high Client orientation, and business common sense.- Presenting of credentials and leveraging the same with Client.- Generation of estimates and obtaining budgetary approvals from Clients.- Close interaction with design, planning, project management and execution teams to review delivery of services.- Documentation and maintenance of Client archive and interaction history.- Ability to translate client briefs into specific actionable items- Follow up with internal teams for job delivery as per time lines committed.- Ensure all financials in terms of job estimation, billing and collection happens on time.- Capability in building Strategies- Deal with client requests and troubleshoot problems