Support Technician Graduate Fresher Jobs in Navi Mumbai

We are looking for a Customer Support Executive to join our team in Vashi, Navi Mumbai. This entry-level position is ideal for recent graduates or individuals with limited experience who are eager to begin their career in customer service.Key Responsibilities:- Respond to Customer Inquiries: Engage with customers via phone, email, or chat to address their questions and concerns promptly and professionally. Ensure that every interaction enhances customer satisfaction.- Provide Product Information: Offer detailed information about our products and services, guiding customers to make informed decisions that meet their needs.- Resolve Issues: Identify and troubleshoot customer issues, aiming for quick resolutions to foster positive relationships and retention.- Maintain Records: Keep accurate and up-to-date records of customer interactions, feedback, and resolutions in our system, assisting in the improvement of our services.- Collaborate with Teams: Work closely with other departments, sharing custom

Job Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives available

Job Description:1) To handle in bond calls2)Should be able to speak in Marathi, Hindi , and Basic English3)Should be comfortable working in rotational shift.Typing Speed:1)Minimum 20 w.p.m and 90% AccuracyExperience:1)Fresher PreferredQualification:1) Minimum GraduationNote:1) Pick up and Drop facility available 2) 1 rotational week off3) Male candidates preferred

We are looking for 100 Financial Advisor Posts in Navi Mumbai, Mumbai, with deep knowledge in Financial Services, Financial Planning, Corporate Finance, Investment Banking, BFSI, Finance, Voice Process, Leadership, Financial Reporting, Business Finance, Team Coordinator, Financial Consultancy, Brand Awareness, Analytical Ability, Analytical Skills, Infrastructure Finance, Taxation, SAAS and Required Educational Qualification is : Bachelor of Hotel Management

Key Responsibilities:- Handle inbound customer interactions (calls, emails, and chats), ensuring accurate case logging in therequired tools.- Provide recruitment support to candidates (fresh applicants and rehires) as per defined processes.- Guide customers with navigational support on self-service portals.- Perform security verifications in accordance with company policies and GDPR guidelines.- Make outbound calls to customers when necessary, following client/company protocols.- Maintain productivity and uphold exceptional quality standards in line with defined targets.- Collaborate effectively through open and regular communication with peers and supervisors.- Comply with all organizational policies and procedures, both personnel and operational.- Keep process documentation (DTPs, Knowledgebase, SharePoint, etc.) updated and accurate.- Adhere to regular and punctual attendance in alignment with company expectations.- Minimize customer complaints and escalations through excellent service and call handling.

Attend and resolve Customer queriesFreshers or ExperiencedExcellent English Communication.

Manage inbound & outbound phone callsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policies

Multiple Processes Customer Service & Reminder Calls

Customer Support Executive Location : Navi Mumbai Turbhe Qualification : HSC /Graduate Experience : 0 to 1 year Salary Upto 17000 in hand

1.field work2.coordinate with superior 3.Aspirant counselling 4.communication with aspirants time to time

Solving queries through calls and chats

Full job descriptionJob Title: Customer Service RepresentativeVoice / Non voice processLocation: Malad West, MumbaiSalary: 18k- 30kEligibility Criteria: HSC or GraduateHSC + 6 monthGraduate fresher Good Communication SkillsFor placement call on 8928719603

Responsibilities: Provide exceptional customer service via phone, email, and chat Resolve customer inquiries and complaints promptly and efficiently Build and maintain strong relationships with customers Identify and escalate customer issues to the appropriate team Provide product and service information to customers Process orders and handle payments Maintain accurate customer records Stay up-to-date on company products and services Adhere to company policies and proceduresRequirements: Excellent communication and interpersonal skills Strong problem-solving and analytical abilities Ability to work independently and as part of a team Proficient in Microsoft Office Suite Experience in customer service or a related field High school diploma or equivalentPerks: Medical Insurance

We have vacant of 10 Customer Service Jobs in Airoli, Navi Mumbai, Maharashtra, for Freshers Educational Qualification : Higher Secondary, Advanced/Higher Diploma Skill Customer Relationship,Customer Support etc.

1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call2. Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs3. Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information

Urgent requirement for Customer Service Executive. Languages required: Kannada, Tamil, Telugu, Punjabi, Oriya, Bengali, Malayalam and Gujarati.

Company Name: 1Point1 SolutionLocation: Turbhe, Navi MumbaiNature of Job Email/Chat/Voice Designation Customer Support Executive Freshers and Experienced both can apply Excellent English is mustBrief candidates about healthcare knowledge.Salary- 21k CTCOnly female candidates Rotational Day ShiftsInterview RoundsHRClientNotes: We are not taking any charges of placement.

Good Communication skillsPre-salesConvincing power to deal with the customersBasic computer knowledgeFresher & experience both can do

One of our clients in General Insurance sector is looking for Customer Service Executives.Opportunity to work with one of the Leading General Insurance Companies.Share resumes quickly --- Immediate joiningCustomer Service Executives. Managing Inbound & Outbound Service Calls / Emails Should have a zeal to service customers - responsibly provide positive customer experience Excellent with communication skills - language proficiency required in English & Hindi Ability to listen and problem-solve Basic computer skills Insurance background an added advantage Flexible to work in shifts Minimum Qualification Graduate Preferably with relevant work experience of 2 years.Location - Airoli, MumbaiNo. of Positions Open 20 for Calling &10 for written communicationSalary Range - Rs. 15,000/- - Rs. 20,000/-Send your resume over email

Job Location: MBP-Mahape ,Navi MumbaiDesignation: Call TakerQualification: Graduation MandatoryJob Type: Full TimeSalary: Rs. 1.91 Lakhs Annual CTC + BenefitsAge: Below 29IMMEDIATE JOININGON COMPANY PAYROLLResponsibilities: Candidate will be a part of big project. Answering to incoming calls. Identify and escalate issues to supervisors. Research, identify and resolve citizen complaints using applicable software Route calls to appropriate resources. Document all call information according to standard operating procedures Complete call logs and reports. Keep records of all conversations in our call center database in a comprehensible way. Meet personal or team qualitative and quantitative targets. Ensure you follow the customer service script provided by the company for uniformity.Requirements:1. Need Confident Candidates who can handle calls efficiently.2. Strong phone and verbal communication skills along with active listening in Marathi, English & Hindi.3. Should be comfortable working in rotational shifts [Day rotational shifts for Females].4. Should be comfortable working from office.5. Should have basic knowledge of Computers.Interview Rounds:1. HR Round2. Typing Test [require minimum 25 Gross W.PM & 70% Accuracy]3. Final round with Operations ManagerInterview Venue - MAHARASHTRA EMERGENCY RESPONSE SYSTEM (MERS) Millennium Business Park, Building No. 7, 4th floorMIDC Industrial Area Sector 3, Mahape, Navi Mumbai.Landmark- Opp. Mango SuitesTime: 10 a.m to 5 p.mStrictly formalsBring updated ResumeKindly contact us on below numbers between 9.00 am to 6.00 pm - ** Selection will be done on the basis of communication skills in Marathi, English & Hindi.

Company Name: 1Point1 Solution.Location: Turbhe, Navi MumbaiProcess: Go FirstNature of Job Outbound and inbound ProcessGreat opportunity to work in airline process Designation Customer Support Executive HSC/Graduate both can apply Excellent English is mustSalary (INR)-12.149K Net 16.5K CTCRotational Day Shifts and Rotational Off for Girls/Boys Interview RoundsHROPSpaid training of 19-21 DaysCandidate should be comfortable working from OfficeCandidate should have all the below mentioned Documents1. 1Aadhar Card 2. 2. Pan Card 3. 3. 10/12 & Graduation Mark Sheets4. 4. Bank Account Details Notes: We are not taking any charges of placement.

Job Title: Customer Service Executive (Full-Time / Part-Time)Company: One Point One SolutionsProcess: SBI Renewal / JFL (Dominos) / Gynoveda (Inbound Process)Location: C/42, Pawane Village Rd, TTC Industrial Area, MIDC, Turbhe, Navi Mumbai 400705Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-Time / Part-TimeShift Timing:Rotational / Day Shifts:9:30 AM 6:30 PM11:00 AM 11:00 PM (Any 9 hours rotational)9:00 AM 9:00 PM (Any 9 hours rotational)Work Days: Monday to SaturdayWeekly Off: 1 Rotational OffInterview Mode: Face-to-FaceInterview Time: 10:00 AM 05:00 PMJob Description:One Point One Solutions is hiring Customer Service Executives for inbound processes across banking, QSR, and wellness segments. The role involves handling customer inquiries, renewals, and support in regional or English languages.Key Responsibilities:Attend inbound customer calls and resolve queries efficiently.Maintain professional communication and ensure high customer satisfaction.Record details and follow standard operating procedures.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Fresher / Minimum 6 months BPO experience.Age Limit: 18 to 35 years.Gender: Male & Female candidates eligible.Language Requirement:Average to good English communicationOR good communication in Tamil, Telugu, Kannada, Kokani, or GujaratiCompensation & Benefits:Salary: 7,000 21,000 (based on shift & language)Transportation: Pick-up & drop facility from Koparkhairane Station to Office and back