Array ( [0] => support-technician [1] => navi-mumbai ) Support Technician Graduate Jobs in Navi Mumbai
41

Support Technician Graduate Jobs in Navi Mumbai

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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Vashi Navi Mumbai
Customer Care Customer Service Domestic BPO Good Communication Skills BPO Voice
We are looking for a Customer Support Executive to join our team in Vashi, Navi Mumbai. This entry-level position is ideal for recent graduates or individuals with limited experience who are eager to begin their career in customer service.Key Responsibilities:- Respond to Customer Inquiries: Engage with customers via phone, email, or chat to address their questions and concerns promptly and professionally. Ensure that every interaction enhances customer satisfaction.- Provide Product Information: Offer detailed information about our products and services, guiding customers to make informed decisions that meet their needs.- Resolve Issues: Identify and troubleshoot customer issues, aiming for quick resolutions to foster positive relationships and retention.- Maintain Records: Keep accurate and up-to-date records of customer interactions, feedback, and resolutions in our system, assisting in the improvement of our services.- Collaborate with Teams: Work closely with other departments, sharing custom
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  • 3 - 9 yrs
  • Ghansoli Navi Mumbai
Customer Care Communication Customer Service International BPO Customer Handling Customer Communication Call Center Customer Support
We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.
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  • 2 - 5 yrs
  • 5.0 Lac/Yr
  • Navi Mumbai
CRM Sales Customer Handling Order Processing Sample Coordinator
Job Responsibilities :-Ticketing SystemsHelpdesk SoftwareCRM TicketingBitrix24Service Request HandlingProcess & CoordinationIssue TrackingComplaint ManagementInternal Ticket CoordinationSLA MonitoringFollow-up & Closure TrackingCross-Functional CoordinationSupport RoleSales Support TicketingOperations SupportCustomer Support CoordinationBack-office Ticket ManagementInside Sales CoordinatorBusiness Development SupportCRM & Sales Analyst (Junior)CRM SoftwareSales ProposalsQuotation PreparationPrice QuotationOrder VerificationSales DocumentationSample Order ProcessingKey SkillsTicket Assignment, Ticket Management, Bitrix24, CRM Ticketing, Task Allocation, SLA Monitoring, Internal Coordination, Follow-ups, MIS ReportingPreferred candidates from Herbal / Ayurvedic / Nutraceutical / Food Ingredient manufacturing companies with exposure to B2B sales support, CRM handling, ticket assignment, order processing, and sales coordination.
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  • 0 - 1 yrs
  • Ghansoli Navi Mumbai
Customer Care Cons Customer Relationship Domestic BPO Chat Support BPO
Job Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives available
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Freshers For Call Coordinator - Navi Mumbai

Mahindra Integrated Business solution

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Ghansoli Navi Mumbai
Marathi Typing Marathi Marathi Language Service Desk Problem Solving Basic Computer Skills
Job Description:1) To handle in bond calls2)Should be able to speak in Marathi, Hindi , and Basic English3)Should be comfortable working in rotational shift.Typing Speed:1)Minimum 20 w.p.m and 90% AccuracyExperience:1)Fresher PreferredQualification:1) Minimum GraduationNote:1) Pick up and Drop facility available 2) 1 rotational week off3) Male candidates preferred
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Financial Services Financial Planning Corporate Finance Investment Banking BFSI Finance Voice Process Leadership Financial Reporting Business Finance Team Coordinator Financial Consultancy Brand Awareness Analytical Ability Analytical Skills Infrastructure Finance Taxation SAAS
We are looking for 100 Financial Advisor Posts in Navi Mumbai, Mumbai, with deep knowledge in Financial Services, Financial Planning, Corporate Finance, Investment Banking, BFSI, Finance, Voice Process, Leadership, Financial Reporting, Business Finance, Team Coordinator, Financial Consultancy, Brand Awareness, Analytical Ability, Analytical Skills, Infrastructure Finance, Taxation, SAAS and Required Educational Qualification is : Bachelor of Hotel Management
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Good Communication Skills Customer Relationship Outbound Calling Customer Support International BPO Customer Service Customer Communication
Chandivali, MumbaiAny Graduate 10+2+3Min 6 Month of experience20-25 daysVoice & Written versant,19900 to 21500 K in handExcellent English CommunicationDay Shift5 days Working & 2 rotational week-of
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Technical Support Customer Relationship Document Management
Key Responsibilities: Coordinate service calls and maintenance schedules for printing machines Liaise between customers and service engineers to ensure timely service delivery Maintain service records and documentation Handle customer inquiries and follow up on service status Prepare service reports and assist in warranty and AMC (Annual Maintenance Contract) management Call up customers to check the parts requirement.Pls Note: Candidate from Mumbai, Navi Mumbai, Thane only apply.
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Jobs by Popular Location

Customer Support Voice Process Inbound Inbound Process Customer Calling Customer Service Inbound Voice Process Good Communication
Key Responsibilities:- Handle inbound customer interactions (calls, emails, and chats), ensuring accurate case logging in therequired tools.- Provide recruitment support to candidates (fresh applicants and rehires) as per defined processes.- Guide customers with navigational support on self-service portals.- Perform security verifications in accordance with company policies and GDPR guidelines.- Make outbound calls to customers when necessary, following client/company protocols.- Maintain productivity and uphold exceptional quality standards in line with defined targets.- Collaborate effectively through open and regular communication with peers and supervisors.- Comply with all organizational policies and procedures, both personnel and operational.- Keep process documentation (DTPs, Knowledgebase, SharePoint, etc.) updated and accurate.- Adhere to regular and punctual attendance in alignment with company expectations.- Minimize customer complaints and escalations through excellent service and call handling.
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Sales Coordinator

Stellar Marine Foods Processor India Private Limited

  • 5 - 10 yrs
  • 8.0 Lac/Yr
  • Taloja Navi Mumbai
Retail Sales Sales Administration Administration Sales Process Data Management Problem Solving Technical Services
EXPERIENCE IN THE EXPORT INDUSTRY ADDED ADVANTAGE
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • CBD Belapur Navi Mumbai
Customer Relationship Customer Handling Customer Support Inbound Voice Process English
Attend and resolve Customer queriesFreshers or ExperiencedExcellent English Communication.
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Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate needs to handle customer queries and service related issues
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  • 4 - 5 yrs
  • Navi Mumbai
Customer Service
Min Experience - 5 years Candidate should be able to co ordinate for placement of Bookings with all shipping lines. Follow up for Business with clients. Should possess good communication skills and telemarketing skills. Salary will be at par with the industry standards. Candidates staying in Navi Mumbai are preferred.
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Customer Relationship Outbound Calling Customer Service Customer Management Cold Calling International BPO Customer Support Customer Care Customer Communication Customer Handling Call Center
Mumbai, Bhayander
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Navi Mumbai
International BPO Business Process Outsourcing Calling Executive Customer Support Customer Care Executive Customer Care Associate
Manage inbound & outbound phone callsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policies
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Turbhe Navi Mumbai
Customer Relationship Customer Care Customer Handling Customer Support Customer Service Call Center Outbound Calling
Multiple Processes Customer Service & Reminder Calls
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Customer Care Executive

Impact Infotech Pvt Ltd

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Navi Mumbai
Customer Relationship Outbound Calling Customer Service Customer Support Customer Care
Customer Support Executive Location : Navi Mumbai Turbhe Qualification : HSC /Graduate Experience : 0 to 1 year Salary Upto 17000 in hand
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Communication Social Service Team Coordinator
1.field work2.coordinate with superior 3.Aspirant counselling 4.communication with aspirants time to time
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Customer Service Coordinator

Elite Management Services

Customer Associate
Customer care after sales service handling role. Computer knowledge - MS office - word, Basic Excel sheet Attend to customer service calls on phoneNew order processing & feeding in the systemManage the work allocation thru the service management systemMake repair quotations in Tally and interact with the customer for approvalpayment follow-up if anycomplaints or grievances solvingcoordinate with the services and spares team for completion and close service callsGood in Ms Office.
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Customer Service Support
Solving queries through calls and chats
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  • 0 - 1 yrs
  • Turbhe Navi Mumbai
Customer Guidance Customer Relationship Chat Support BPO
Job Title: Customer Service Executive (Full-Time / Part-Time)Company: One Point One SolutionsProcess: SBI Renewal / JFL (Dominos) / Gynoveda (Inbound Process)Location: C/42, Pawane Village Rd, TTC Industrial Area, MIDC, Turbhe, Navi Mumbai 400705Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-Time / Part-TimeShift Timing:Rotational / Day Shifts:9:30 AM 6:30 PM11:00 AM 11:00 PM (Any 9 hours rotational)9:00 AM 9:00 PM (Any 9 hours rotational)Work Days: Monday to SaturdayWeekly Off: 1 Rotational OffInterview Mode: Face-to-FaceInterview Time: 10:00 AM 05:00 PMJob Description:One Point One Solutions is hiring Customer Service Executives for inbound processes across banking, QSR, and wellness segments. The role involves handling customer inquiries, renewals, and support in regional or English languages.Key Responsibilities:Attend inbound customer calls and resolve queries efficiently.Maintain professional communication and ensure high customer satisfaction.Record details and follow standard operating procedures.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Fresher / Minimum 6 months BPO experience.Age Limit: 18 to 35 years.Gender: Male & Female candidates eligible.Language Requirement:Average to good English communicationOR good communication in Tamil, Telugu, Kannada, Kokani, or GujaratiCompensation & Benefits:Salary: 7,000 21,000 (based on shift & language)Transportation: Pick-up & drop facility from Koparkhairane Station to Office and back
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Customer Service Coordinator

KD SHIPPING INDIA PVT LTD

  • 1 - 3 yrs
  • Navi Mumbai
Customer Service Executive
Candidate must be graduate,having 1 to 2 years of work related experience in CHA and Freight Forwarding Industry.
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