Customer Service Advisor

ICICI LOMBARD GIC

1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call

2. Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs

3. Understanding multiple products and processes

4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information

Experience : 0 - 2 Years

No. of Openings : 100

Education : Any Bachelor Degree

Role : Customer Service Advisor

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India