Support Technician Graduate Experience Jobs in Navi Mumbai

We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.

Job Responsibilities :-Ticketing SystemsHelpdesk SoftwareCRM TicketingBitrix24Service Request HandlingProcess & CoordinationIssue TrackingComplaint ManagementInternal Ticket CoordinationSLA MonitoringFollow-up & Closure TrackingCross-Functional CoordinationSupport RoleSales Support TicketingOperations SupportCustomer Support CoordinationBack-office Ticket ManagementInside Sales CoordinatorBusiness Development SupportCRM & Sales Analyst (Junior)CRM SoftwareSales ProposalsQuotation PreparationPrice QuotationOrder VerificationSales DocumentationSample Order ProcessingKey SkillsTicket Assignment, Ticket Management, Bitrix24, CRM Ticketing, Task Allocation, SLA Monitoring, Internal Coordination, Follow-ups, MIS ReportingPreferred candidates from Herbal / Ayurvedic / Nutraceutical / Food Ingredient manufacturing companies with exposure to B2B sales support, CRM handling, ticket assignment, order processing, and sales coordination.

Chandivali, MumbaiAny Graduate 10+2+3Min 6 Month of experience20-25 daysVoice & Written versant,19900 to 21500 K in handExcellent English CommunicationDay Shift5 days Working & 2 rotational week-of

Key Responsibilities: Coordinate service calls and maintenance schedules for printing machines Liaise between customers and service engineers to ensure timely service delivery Maintain service records and documentation Handle customer inquiries and follow up on service status Prepare service reports and assist in warranty and AMC (Annual Maintenance Contract) management Call up customers to check the parts requirement.Pls Note: Candidate from Mumbai, Navi Mumbai, Thane only apply.

EXPERIENCE IN THE EXPORT INDUSTRY ADDED ADVANTAGE

Min Experience - 5 years Candidate should be able to co ordinate for placement of Bookings with all shipping lines. Follow up for Business with clients. Should possess good communication skills and telemarketing skills. Salary will be at par with the industry standards. Candidates staying in Navi Mumbai are preferred.

Mumbai, Bhayander

Customer care after sales service handling role. Computer knowledge - MS office - word, Basic Excel sheet Attend to customer service calls on phoneNew order processing & feeding in the systemManage the work allocation thru the service management systemMake repair quotations in Tally and interact with the customer for approvalpayment follow-up if anycomplaints or grievances solvingcoordinate with the services and spares team for completion and close service callsGood in Ms Office.

Responsible for updating the Sales Force Software on a Daily Basis. Compiling the Goal Settings on a weekly and Monthly basis.. Review non Performing Customers with the Respective Sales Teams and report those not Active beyond 15 days to the Management. Distribute Non Performing Customers to other Sales Representatives in consultation with the Management. Present a Simple Daily, Weekly, Monthly Sales Dashboard on Sales Force to the Management. Report the Weekly Quotations mailed and Conversions done to the Management. Tracking the progress of the Customers from A to B to C buckets. Track the overall Customer lifecycle i.e leads to opportunities to closures to Sales Invoicing and report them to the Management. Give complete details of the overall quotations of the live customers and also Loss of the Customers due to any issues to the Management. Total Control of all the Customers Database and also Research on new Client Base and pass on such opportunities to the Sales Teams for a Follow up. To Track the daily activities of the Sales Team (Visits, daily calls, Monitoring the progress of the Outdoor Sales teams).

Process : Phonepe Customer serviceShift Timing : Day RotationalShift : 7 am to 12 am (male)7 am to 9 am (Female)Working Days : 6Week Off : one rotational offAge : 35Location. : MahapeGrad/Undergrad with minimum 1 year customer service exp. is mandat Good Communication Salary : Up-to 18k Interview Rounds HROpsVersant -4

Excellent Spoken English skills.Logging call received by Business Users from Email/Phone/WebHardware fault diagnosis & isolation on desktops / laptops.OS Support on Windows 7, Windows 10 & other System Software support.Software Support on MS Office, O365, Office Automation, Anti-virus software & E-Mail Client(Outlook).Providing Remote Support to the calls loggedConfigure / troubleshoot Network connectivity of desktops / laptopsTroubleshooting issues related to Internet, Intranet.Laptop/Desktop Encryption Support.Configuring the printers & resolving print related issues of the users.Support for VPN connectivity support.Escalating and Coordinating with respective team in case the issue is not resolved with the initial troubleshooting.Co-ordinate and escalation with other support groups.

Job Profile :Work closely with the Business Team, Sales, Supply, Operations and Tech teams to provide inputs and suggestions on how to operationalize new business opportunities.Maintain and coordinate reporting, requests and follow ups which enable the company HOD to meet ongoing deliverables to committees and control frameworksSupport resource tracking, affiliate service monitoring, marketing and field supervision processes Assist with cost monitoring and reconciliations

We have multiple openings for BPO sectors like Telecalling inbound, outbound, sales and collection HSC fresher & Minimum 6 mon exp in BPO Graduate fresher & Minimum 6 mon exp in BPO Need Good Communication skillsLocations - Thane, Airoli, Ghansoli & Malad

We have vacant of 4 Customer Support Executive Jobs in Navi Mumbai Experience Required : 3 Years Educational Qualification : Higher Secondary, Other Bachelor Degree, B.Com Skill Customer Care,Customer Support,Voice Process,Service Marketing etc.

ReLiva Physiotherapy is a physiotherapy specialist with a wide network of Physiotherapy clinics, outsourced physiotherapy for hospitals and home visits.We have about 40 clinics across 10 cities in India.We are looking for a customer service executive.The role and responsibilities will be:1.Answer phone calls in a more professional manner and provide information about the service as required by the customer2.Keep records of interactions with customer; keeping record of details of customer complaints, inquiries, and comments3.Follow up customers and their complaints; ensuring that customers requests are attended to accordingly.4.Providing complete information about the product to the customer.5.Solving all service related issues of the customers.6.Maintaining and updating the information of the customers regularly.7.Providing the best possible solution to the queries of the customers.

Company Name: 1Point1 solutionLocation: Turbhe, Navi Mumbai.Process name - Tata SME Outbound Sales ProcessNature of Job 100% Outbound ProcessDesignation Customer Support Executive Only experience candidates can apply Excellent English is mustOnly graduate can apply 2 year sales experience mandatory .Salary (INR)-20K Net 24K CTCRotational Day Shifts and Rotational Off for Girls/BoysInterview RoundsHRClientUnpaid training of 14 DaysCandidate should be comfortable working from OfficeCandidate should have all the below mentioned Documents1. Aadhar Card 2. Pan Card 3. 10/12 & Graduation Mark Sheets4. Bank Account Details Notes: We are not taking any charges of placement.

Customer Service Executive CTC: 3 to 4 Lacs PAThe candidate should also have below basic skill-sets Communication Skillso Emails ,o Team meetings/face-to-faceo Online conferencing. Task Managemento Meetings Managemento Ability to Prioritize work/task Collecting and Analyzing Data / Risk management / Critical Thinking. Printing and packaging technical knowledge will be added advantage.

We are looking for CA/B.com/M.com (having experience in Finance field) for our clients accross indiaMajor Job profile shall be to handle duties related to Internal & Statutory Audit, Ongoing GST Compliances, Finalisation of Accounts, Income Tax Returns, Assessments & Appeals, ROC Filings and Corporate Law Compliance. Experienced Manage all accounting transactionsPrepare budget forecastsPublish financial statements in timeHandle monthly, quarterly and annual closingsReconcile accounts payable and receivableEnsure timely bank paymentsCompute taxes and prepare tax returnsManage balance sheets and profit/loss statementsReport on the companys financial health and liquidityAudit financial transactions and documentsReinforce financial data confidentiality and conduct database backups when necessaryComply with financial policies and regulations

We have vacant of 2 Accountant Jobs in Vashi Navi Mumbai Experience Required : 4 Years Educational Qualification : Higher Secondary, Advanced/Higher Diploma Skill Tally,Income Tax,Finance,Indirect Taxation,Auditing,Service Tax,TDS,Financial Accounting,Bank Reconciliation etc.

Candidate must be graduate,having 1 to 2 years of work related experience in CHA and Freight Forwarding Industry.