Support Executive Job Vacancies in Andheri East

We are looking for a CRM Executive to join our team in Andheri East. This is a full-time position suitable for fresh graduates or those with up to one year of experience.**Key Responsibilities:**- **Manage Customer Relationships:** Maintain and nurture relationships with clients to enhance customer satisfaction and loyalty.- **Data Entry and Management:** Accurately enter and update customer information in the CRM system to ensure data integrity and accessibility.- **Support Sales and Marketing Teams:** Collaborate with these teams by providing them with customer insights and data that can help improve their strategies and outreach.- **Respond to Customer Inquiries:** Address customer questions and concerns promptly and effectively, providing excellent service to maintain a positive company image.- **Monitor Customer Feedback:** Collect and analyze customer feedback to identify areas for improvement in service and product offerings.**Required Skills and Expectations:**Candidates should have a B.Sc degree and possess strong communication skills to effectively interact with customers and team members. Basic knowledge of CRM software would be an advantage. Attention to detail is crucial, as this role involves managing significant amounts of customer data. Adaptability and a willingness to learn are also important, as the candidate will be working in a dynamic environment. A proactive attitude towards problem-solving and a desire to contribute to team goals will be highly valued.

NO SALES TARGETS! Face to Face Interview Start your Career with One of the Largest Capital Market Brokers Want to work in the Stock Market but hate the pressure of Sales? We are hiring for one of India's largest New-Age Discount Brokers! Job Locational ANDHERI EAST Role: Client Support (Inbound) Salary: 2.83 LPA (Fixed)20000 in hand +3600 pf Who are we looking for?Graduates: B.Com ,BBA, BFM, BA Economics, MBA , PGDBMExperience: Freshers or up to 1 years of experience.Skills: Fluent English & Hindi are mandatory.Interested candidates call me on 8779246689

Job Title: Inside Domestic Sales Executive Process: (ICICI Bank Credit Card)Company Name: Athena BPO Pvt. LtdLocation:Interview Venue: Urmi Corporate Park, Solaris D Wing, near L&T Gate No. 6 Bus Stop, Opp Sanofi Building, Sakivihar Road, Powai, Andheri East, Mumbai 72Work Address: Urmi Corporate Park, Solaris D Wing, near L&T Gate No. 6 Bus Stop, Opp Sanofi Building, Sakivihar Road, Powai, Andheri East, Mumbai 72Industry: Multinational Banking & Financial ServicesPosition Type: Full-Time (Work from Office / Onsite)Roles & Responsibilities:Handling sales and customer inquiries for ICICI Bank's Credit Card offerings.Providing excellent customer service and maintaining client relationships.Generating leads and converting them into sales.Achieving monthly sales targets and KPIs.Providing detailed information regarding the bank's products and services to customers.Requirements:Education: 12th Grade / GraduateExperience: Open to both fresher and experienced candidates. Experience in Telecalling, Customer Support, or Telesales (Freshers to 3 Years).Age Criteria: 18 to 35 years.Gender Preference: Both male and female candidates.Language Requirements: Proficiency in English is required.Working Hours & Shifts:Work Shift: Day Shift (09:30 AM to 07:00 PM)Week Offs: Sunday OffSalary Range:14,000/- to 25,000/- per month (based on experience)

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Job DescriptionEmployment Type Full TimeCompany DescriptionGarment Export BusinessRole DescriptionThis is a full-time on-site role located in Mumbai for an Executive Assistant at Pamaa Fashion LLP. The Executive Assistant will be responsible for providing executive administrative assistance, preparing and managing expense reports, offering executive support, maintaining effective communication channels, and providing general administrative assistance.Qualifications1. Executive Administrative Assistance and Executive Support Skills.2. Experience in preparing and managing expense reports.3. Effective communication skills.4. General Administrative Assistance skills.5. Strong organizational and time management skills.6. Proficiency in Microsoft Suite.7. Ability to maintain confidentiality and handle sensitive information.8. Bachlors degree in Business Administration or related field is a plus.9. Must Know how to use google sheets, AI tools, one notes, all new technologies and gadgets etc.10. Hindi & English language skills must be perfect and would prefer the candidate to know more Indian languages like Gujrati, marathi, Punjabi, tamil, Bengali and some foreign languages like French and Spanish..extra languages apart from hindi & english will be a plus point to be considered.11. Only Married Female candidates to apply age between 30 to 45 years.12. Current office location is Marol, Andheri east Mumbai, January 2026 onwards office location would be Bandra west, Mumbai.13. Require extra ordinary and the best follow up skills.14. Minimum 3 years of experience15. Will need all respective documents for personal and professional background check.

Urgent requirement for Email and Chat process executive for an Ecommerce client based in Mumbai Location - Andheri E, Mumbai Role Requirement:Shift Timings: Rotational (as per business requirement)1st shit: 9 am - 7 pm2nd shit: 11 am - 9 pmWeek Off: Rotational (as per business requirement)Channels to Work on: Chats + Social Mediaexperience - 1-2 yearsCTC range 3 Lacs to 3.8 upto 4 Lacs Role Expectations: Passion to learn - Ability to acquire in-depth Process/product knowledge. Problem solving ability. Decision-making skills Ability to work effectively in high stress situations. Dealing with complexity, analyzing information and implementing the companys vision of customer obsession. Ability to do independent analysis and arrive at conclusions. Excellent interpersonal and communication skills.Role Deliverables: Resolve escalated and complex customer issues on-time. Anticipate customer needs and deliver timely responses to meet their expectations. Recommend best practices to meet service level agreements and improve customer satisfaction. Facilitating data collection for process improvements and knowledge base improvements. Drive root cause analysis of all complaints and work with related functions and stakeholders across the organization to eliminate causative factors and prevent recurrence. Ensure that the team follows company policies and procedures. Deliver world class services to ensure customer satisfaction. Maintain discipline in order to ensure that there is no impact on the process, and as such, adherence plays a crucial role in achieving this. Basic process metrics management like SLA, AHT, Dial out, Login hrs, C-SAT scores, Quality scores set as defined.Please share your updated CV at talentnest24@gmail.com OR call 7738890621RegardsTeam HRTalentnest HR Consultant LLP

Job Description: Customer Care ExecutivePosition Overview:A Customer Care Executive plays a pivotal role in ensuring customer satisfaction and retention. They are responsible for addressing customer inquiries, resolving complaints, and providing support across various communication channels. This role demands excellent communication skills, empathy, and problem-solving abilities to effectively assist customers and maintain positive relationships with them.Key Responsibilities:Customer Interaction:Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate information about products, services, and company policies.Address customer concerns, complaints, and inquiries with patience and empathy. Ensure high levels of customer satisfaction through effective communication and resolution of issues.Problem Resolution:Identify and assess customers' needs to achieve timely and satisfactory solutions. Troubleshoot product or service-related problems and provide appropriate resolutions. Escalate complex issues to higher-level support or management when necessary. Follow up with customers to ensure resolution and satisfaction.Documentation and Reporting:Maintain detailed records of customer interactions, transactions, comments, and complaints. Compile reports on customer feedback, trends, and issues for management review. Utilize customer relationship management (CRM) tools to update and manage customer information effectively.Product Knowledge:Stay updated on product features, specifications, and updates. Provide product demonstrations and explanations to customers when necessary. Collaborate with other departments to address product-related concerns and improve customer experience.Cross-functional Collaboration:Collaborate with sales, marketing, and other departments to ensure a cohesive customer experience. Communicate customer feedback and insights to relevant teams for continuous improvement. Participate in train

Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.

Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)

* Provide customer support through phone and email. * Work with other departments to resolve customer issues in a timely manner. * Serve as a point of contact for customer support and complaints. * Proactively identify, investigate, and resolve recurring customer support issues.* Identifying customer needs and helping customers use specific features. * Analyzing and reporting product malfunctions.

1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.

We are looking for 50 customer support Posts in Andheri East, with deep knowledge in Desktop Support and Required Educational Qualification is : Higher Secondary

RequirementsMinimum 1 year of International Voice - BPO experience or any customer service experience.Minimum Qualification HSC or Graduation.Excellent communication skills in English.Strong problem-solving and customer service skills.Ability to handle customer inquiries and complaints effectively.Proficient in using customer service software and systems.Ability to work in a fast-paced environment and meet targets.Good multitasking and time management skills.Flexibility to work in rotational shifts.

We are looking for 100 Customer Support Executive Posts in Andheri East, with deep knowledge in Customer Relationship, Customer Care, Customer Support and Required Educational Qualification is : Other Bachelor Degree

Answering client correspondences through email, and by phone. The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.

Troubleshooting technical issues.Network (LAN/Wireless) Device Installation & Troubleshooting. Knowledge on OS's like (Win7,10, Win Server 2012/16).Knowledge of web hosting, Active Directory Identifying hardware and software solutions.Testing systems to make sure that they are working properly.Speaking to Users to quickly get to the root of their problem.Providing technical support on site or over the phone or emails.Troubleshooting different hardware issues related to hardware, software or networking.Maintaining & Repairing the Computers.Installing Software and Hardware.Knowledge of network technologies i.e. VLAN, Switching, Routing, WAN, LAN.Keeping a record of all IT equipment.Experience in a ERP & Firewall.

Job description:- Installation of Tally Software Solving Tally Problem Tally Software Training and Implementation Solving the Customer's Tally problem from back office by Telephonic or Remote Access Solving Customer's Tally Problem by visiting at customer's place . Essential Knowledge, Skills & Experience: Any Bachelors degree We prefer candidates with Tally and MS Office knowledge Must have basic accounting knowledge Minimum typing speed of 25 words per minute (Test Speed Now

Greetings from Careernet!!!Looking for Customer support (inbound voice process)- WORK FROM OFFICEQualification: 12th/graduate/ diplomaExperience: Required minimum 6months in voice process. Salary: 20k to 24k (depends on interview)Location: Chandivali Andheri EastLooking for only immediate joinerCandidates should have 6months to 1 years of experience at presentShift Timing For Females: 7AM till 8PM any -Day shift only For males(should be flexible for 24/7 shift)6 days working -1 rotational offCandidates should be in Mumbai and candidates from other locations won't be eligible.good communication skills and customer support experience requiredPerformance incentives joining bonus (candidates will get after completing 3m and 6m )Selection Process : F2F (Walk-in interview)HR round Ops RoundAptitude testClient round

Responsibilities and Duties 1. On-boarding new clients to the platform2. Provide after sales support to clients3. Handle outbound/inbound support callsSkill(s) required1.Good Communication skills2.Building Client Relationship3.English Proficiency (Spoken)4.English Proficiency (Written)

Quantsapp is India's first and largest Option Analytics Platform on mobile. The company is backed by Industry veterans with over 15 years of experience in derivatives and are known media personalities. We're looking for passionate candidates looking to be part of the journey and grind. The candidate will be part of a startup, taking care of incoming business & build relationships with potential clients & CM.All products & services are highly niche. Candidate will undergo a training in Options and will have exposure to Derivative analysis through our training programs.Responsibilities and Duties1. On-boarding new clients to the platform2. Provide after sales support to clients3. Handle outbound/inbound support calls