Sales Operations Fresher Jobs in Delhi NCR

We are seeking a dedicated BPO Customer Support Executive to join our team in Noida Sector 63. This is a full-time role suitable for fresh graduates or those with less than a year of experience. The ideal candidate will provide excellent customer service in a supportive environment.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through various channels to address inquiries, resolve issues, and provide accurate information regarding products and services.nn2. Troubleshooting: Assist customers in identifying and solving problems, ensuring a smooth and satisfactory experience.nn3. Record Keeping: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions, to enhance service quality and efficiency.nn4. Feedback Collection: Gather customer feedback and suggestions to identify areas for improvement and enhance overall service delivery.nnRequired Skills and Expectations:nnThe ideal candidate should have completed their 12th grade and possess effective communication skills, both spoken and written. A pleasant and patient demeanor is essential for interacting with customers. We expect the candidate to be a quick learner, able to adapt to new processes, and work collaboratively with the team. Proficiency in basic computer operations is necessary for handling customer inquiries and maintaining records. An ability to work in a fast-paced environment while maintaining a positive attitude is essential for this role.

Hiring: Customer Service AssociateCompany: Bright Future RPD Hiring SolutionsJob ID: BP106Location: Sector 52, NoidaDepartment: BPOSalary: 25,000-28,000 per monthExperience: 0-3 YearsQualification: 12th Pass and AboveJob DescriptionBright Future RPD Hiring Solutions is hiring Customer Service Associates for a BPO process in Noida. Candidates will provide customer support through phone, email, chat, and social media while ensuring customer satisfaction and resolving queries efficiently.Daily Responsibilities- Handle customer queries through calls, emails, chat, and social media.- Understand customer concerns and provide accurate solutions.- Resolve customer issues at the first point of contact whenever possible.- Maintain customer satisfaction and follow service quality standards.- Achieve daily performance targets and KPIs.- Update customer information and interaction records.- Escalate complex issues to the appropriate team when required.Required Skills- Good communication and customer-handling skills.- Problem-solving and active listening.- Basic computer knowledge.- Ability to meet performance targets.- Customer-focused attitude.Apply NowRecruitment Partner: Bright Future RPD Hiring SolutionsContact Person: Rajan SharmaContact Number: 8595974460Interested freshers and experienced candidates can contact us for further details.

Student Counselling & Admissions Counselling - advise students on study abroad, study in India, MBBS abroad, and language-coursepathways, and career options. Profiling & Guidance - understand student profiles and recommend suitable courses, colleges, universities,and destinations. Admission Support - guide students and parents professionally through the full admission process withstrong follow-up.Lead Conversion & Sales Performance Conversion - convert inbound and outbound inquiries into successful admissions and enrolments. Target Achievement - execute effective sales and conversion strategies to consistently hit monthly targets. Relationship-Led Selling - maintain strong, trust-based communication with prospective studentsthroughout the funnel.Student & Parent Relationship Management Trust Building - build long-term, trusted relationships with students and parents as their dedicated advisor. Satisfaction - ensure high satisfaction and professional communication at every touchpoint.Business Coordination & Growth Cross-team Feedback - coordinate with Marketing on lead quality, campaign performance, and studentengagement. Insights - share regular feedback and market insights with management to support business growth.Required Skills Excellent communication, counselling, and interpersonal skills. Strong telecalling, follow-up, sales, negotiation, and objection-handling ability. Ability to build and maintain trust with students, parents, and partners. CRM proficiency and accurate record-keeping; working knowledge of MS Word, Excel, and PDF tools. Strong organisation, time management, and multitasking under a target-driven environment. Professional integrity and a growth-oriented mindset.Internship period - 3 monthStipend - 5000/-Internship period - 3 - 6 months with experience letter and a chance to join permanently as a Full time EdTech Counsellor.

Join our team as a BPO Executive in Narela, Delhi, where you will provide essential support in a customer-focused role. This position is ideal for those who have recently completed their 10th grade and are eager to start their career in a dynamic environment.Key Responsibilities:1. Customer Interaction: Handle inbound and outbound calls, assisting customers with their inquiries and providing accurate information to resolve issues effectively.2. Data Entry: Accurately record customer information and interactions in the database, ensuring all records are up-to-date and comprehensive.3. Problem Solving: Identify customer needs and offer appropriate solutions, escalating issues when necessary to ensure customer satisfaction.4. Team Collaboration: Work closely with team members and supervisors to meet daily targets and maintain a positive work atmosphere.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, to interact effectively with customers. A basic understanding of computer operations is essential, along with a willingness to learn and adapt in a fast-paced environment. Candidates should demonstrate a positive attitude and a commitment to providing excellent customer service. Being detail-oriented will aid in accurate data entry and effective problem-solving. A readiness to work full-time in the office and collaborate with others is also necessary for success in this role.

We are seeking a dedicated and friendly Reservation Staff member to join our team in Delhi. This role is ideal for individuals who enjoy helping customers and have a passion for providing excellent service.Key Responsibilities:1. Manage Reservations: Handle incoming reservation requests via phone, email, or online platforms, ensuring accurate entry of guest details into the system.2. Customer Assistance: Provide attentive support to customers by addressing their queries related to bookings, cancellations, and modifications.3. Collaborate with Team: Work closely with other staff members to ensure smooth operations and maintain up-to-date information about room availability and pricing.4. Maintain Records: Keep accurate records of all transactions and ensure that any changes in bookings are promptly updated in the system.Required Skills and Expectations:Candidates should have completed at least the 12th grade and possess a positive attitude towards work. Strong communication skills are essential, as you will be engaging with customers regularly. A basic understanding of computer operations and reservation systems will be advantageous, but not mandatory. Attention to detail and the ability to multitask are crucial for managing various requests efficiently. We are looking for someone who is reliable, punctual, and able to work as part of a team. Freshers and those with up to 2 years of experience are encouraged to apply.

We are looking for a dedicated Customer Care Associate to join our team in Sector 63. This full-time role is perfect for recent graduates or those with up to 3 years of experience. The ideal candidate will have completed at least their 12th grade and will work in our office to help provide excellent support to our customers.Key Responsibilities:- Answer Customer Inquiries: Respond to customer questions through various channels, ensuring they receive accurate and timely information.- Resolve Issues: Address and troubleshoot customer complaints with a positive attitude, working to find solutions that satisfy both the customer and the company.- Maintain Records: Keep detailed notes of customer interactions and issues in the system to help with future follow-ups.- Follow Up: After resolving an issue, reach out to customers to confirm satisfaction and ensure their needs have been met.- Team Collaboration: Work closely with team members and other departments to ensure smooth operations and high-quality service delivery.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is essential, along with the ability to remain calm under pressure. Basic computer knowledge is required to navigate customer management systems. Candidates should be detail-oriented and organized to handle multiple tasks efficiently. A willingness to learn and adapt to new situations is also important, as this role involves continual improvement and customer service excellence.

We are looking for dedicated and enthusiastic Reservation Staff to join our team in Gurgaon. This full-time position is perfect for individuals eager to start their careers in the hospitality industry.Key Responsibilities:- Handling Reservations: You will assist customers with booking requests over the phone and online, ensuring accurate information is provided.- Customer Support: Respond to inquiries from clients about our services in a friendly manner, addressing any questions or concerns they may have.- Updating Records: Maintain and update reservation records accurately in our system to ensure all information is correct and current.- Coordination: Work closely with other team members and departments to ensure a seamless booking experience for customers.Required Skills and Expectations:Successful candidates will have excellent communication skills and a friendly attitude toward customers. You should be detail-oriented to manage bookings accurately and efficiently. Basic computer skills are necessary for working with reservation systems and handling emails. A willingness to learn and adapt in a fast-paced environment is important, as you will be part of a dynamic team. Candidates with 0 to 2 years of experience are welcome, making this an ideal entry-level role for those who have completed their 12th grade education. Join us to kickstart your career in reservations and customer service!

We are looking for dedicated Airport Staff in Gurgaon, India, who will help ensure smooth operations at the airport. This entry-level position is perfect for individuals looking to start their career in the aviation industry.Key Responsibilities:1. Passenger Assistance: Help passengers with check-in, baggage handling, and provide information about flights and airport facilities.2. Security Checks: Assist with security procedures by checking passenger identification and ensuring compliance with safety regulations.3. Communication: Announce flight information and relay important updates to passengers. Maintain clear communication with ground staff and flight crews.4. Customer Service: Address passenger inquiries and handle complaints effectively to ensure a positive travel experience.5. Operational Support: Aid in the preparation of documents and coordination for flight departures and arrivals.Required Skills and Expectations:Candidates should have completed at least their 12th grade education and possess good communication skills in English and local languages. An understanding of airport operations and customer service is valuable but not essential; we welcome freshers. You should be able to work in a fast-paced environment, remain calm under pressure, and display a friendly demeanor. A team-oriented attitude and willingness to learn are essential, as well as flexibility with work hours to accommodate varying flight schedules.

We are seeking enthusiastic individuals to join our team as Airport Staff in Delhi, India. This full-time position is ideal for those who are keen to start their career in the aviation industry. You will play a vital role in ensuring a smooth and pleasant experience for passengers at the airport.Key Responsibilities:1. Passenger Assistance: Help passengers with check-in procedures, guiding them through security checks and providing information about flight schedules and airport facilities.2. Baggage Handling: Ensure timely loading and unloading of luggage, and assist passengers with lost or damaged bags, ensuring proper documentation is completed.3. Customer Service: Address passenger inquiries and resolve any issues or complaints promptly, ensuring a positive travel experience.4. Safety Protocols: Adhere to all airport safety regulations and protocols, participating in safety drills and ensuring the safety of passengers and staff.5. Team Collaboration: Work closely with other airport staff and departments to ensure coordinated operations, contributing to a friendly and efficient airport environment.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and be open to learning. Good communication skills are essential for interacting with passengers and team members. Candidates should be approachable, enjoy working in a busy environment, and demonstrate reliability and teamwork. A positive attitude and a willingness to adapt to varying shifts and responsibilities are key to succeeding in this role. Prior experience is not necessary, making this a great opportunity for recent graduates.