We are seeking a dedicated and friendly Reservation Staff member to join our team in Delhi. This role is ideal for individuals who enjoy helping customers and have a passion for providing excellent service.
Key Responsibilities:
1. **Manage Reservations**: Handle incoming reservation requests via phone, email, or online platforms, ensuring accurate entry of guest details into the system.
2. **Customer Assistance**: Provide attentive support to customers by addressing their queries related to bookings, cancellations, and modifications.
3. **Collaborate with Team**: Work closely with other staff members to ensure smooth operations and maintain up-to-date information about room availability and pricing.
4. **Maintain Records**: Keep accurate records of all transactions and ensure that any changes in bookings are promptly updated in the system.
Required Skills and Expectations:
Candidates should have completed at least the 12th grade and possess a positive attitude towards work. Strong communication skills are essential, as you will be engaging with customers regularly. A basic understanding of computer operations and reservation systems will be advantageous, but not mandatory. Attention to detail and the ability to multitask are crucial for managing various requests efficiently. We are looking for someone who is reliable, punctual, and able to work as part of a team. Freshers and those with up to 2 years of experience are encouraged to apply.
Experience
0 - 2 Years
No. of Openings
865
Education
12th Pass
Role
Reservation Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab