Designation - Resolve Customer QuiresEducation - Graduate & Post GraduateExperience - Fresher Most Welcome/Computer Knowledge & Excel Must. Sales & Hospitality Candidate Will Be First Preference.Salary - 15000/- Per MonthGender - Male & Female Can ApplyLocation - Pitampura & Saraswati ViharDuties & Responsibilities------Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.Listen carefully to the person who is angry. ...Let your customer vent for a few minutes if necessary. ...Show empathy for your customer's concerns. ...Thank your customer for complaining. ...Sincerely apologize even if you are not the cause of the problem. ...Get the facts. ...Offer a solution.Note - Charges ApplyOnly Serious Candidate Apply