Process Executive Job Vacancies in Delhi NCR

Position: International Voice Process ExecutiveCompany: Falcon InternationalLocation: GurgaonJob Type: Full-timeEligibility Criteria:Qualification: Graduate / Undergraduate / B.TechMinimum 1 year of International Voice Process experience preferredCandidates with voice/blended process experience from reputed companies may be consideredExcellent verbal communication skills in EnglishStrong customer handling and problem-solving skillsVoice Versant score: 60+ requiredShift & Work Details:24/7 rotational shifts5 days working2 rotational offsBoth-side cab facility provided

Job Title: Tele Caller ExecutiveLocation: Delhi / NCR (Preferred)Experience Required: 0-2 YearsJob Summary :We are looking for an enthusiastic Customer Care Executive to connect with potential and existing dealers, explain products/services, and generate leads or sales while maintaining strong customer relationships.

As a Client Relationship Manager, you will play a vital role in maintaining and enhancing relationships with our clients. Your primary responsibility will be to ensure a high level of customer satisfaction and service. Key Responsibilities:- **Manage Client Accounts**: Serve as the main point of contact for clients, addressing their queries and providing assistance to build trust and rapport.- **Monitor Client Satisfaction**: Regularly check in with clients to understand their needs and concerns, ensuring they feel valued and heard.- **Coordinate Communication**: Facilitate effective communication between clients and internal teams, ensuring that client expectations are clearly understood and met.- **Provide Product Support**: Assist clients in understanding our products and services, making sure they can utilize them to their fullest potential.- **Gather Feedback**: Collect and report client feedback to help improve services and address any areas of concern.Required Skills and Expectations:- Candidates should be female, with a minimum education of 12th grade. - Strong communication skills are essential for effective interaction with clients and internal teams.- A customer-oriented mindset is important, with an eagerness to help clients and resolve issues quickly.- Basic computer skills and familiarity with office software will help in managing client data and communication efficiently.- Ideal candidates will be proactive, detail-oriented, and possess good organizational skills to manage multiple client accounts effectively.- Previous experience in customer service or related roles is a plus, but not mandatory; candidates with a passion for client relations are encouraged to apply.

Job Description - Purchase ExecutiveCompany: Powerton Engineering Pvt. Ltd.Location: Noida, Sector-6Position: Purchase ExecutiveExperience: 1-3 YearsIndustry Preference: Engineering / EPC / Electrical / Infrastructure / ConstructionAbout the CompanyPowerton Engineering Pvt. Ltd. is engaged in engineering, infrastructure, electrical, and project execution activities across various locations in India. The company undertakes project-based work requiring efficient procurement and vendor management for timely project delivery.Key ResponsibilitiesProcure electrical, mechanical, civil, and project-related materials as per project requirements.Identify, evaluate, and develop new vendors and suppliers.Obtain quotations and prepare comparative statements for approval.Negotiate prices, delivery timelines, and commercial terms with vendors.Issue Purchase Orders (POs) and track order status.Coordinate with project managers, site engineers, and stores regarding material requirements.Ensure timely delivery of materials to project sites.Maintain vendor records, purchase documentation, and procurement reports.Monitor market rates and identify cost-saving opportunities.Coordinate with accounts for invoice verification and payment follow-up.Ensure procurement activities comply with company policies and project schedules.Required SkillsPurchase & ProcurementVendor DevelopmentVendor ManagementQuotation AnalysisPurchase Order ProcessingNegotiation SkillsMaterial PlanningMS ExcelERP/Tally (Preferred)Documentation & ReportingPreferred Product KnowledgeElectrical Products (LT Panels, PCC, MCC, APFC, Switchgear, ACB, MCCB, MCB, Contactors, Relays)Instrumentation (Pressure, Temperature, Flow & Level Instruments, RTDs, Thermocouples, Sensors, Gauges)PLC, SCADA, HMI, VFDs & Industrial Automation SystemsMotors, Geared Motors, Soft Starters, Drives & Motor Protection SystemsPumps, Blowers, Gearboxes, Mechanical Seals & Industrial SparesControl, Power & Instrumentation CablesCable Trays, Cable Ladders, Junction Boxes & Marshalling BoxesControl Valves, Solenoid Valves, Pneumatic Valves & ActuatorsPanel Accessories (Terminal Blocks, Push Buttons, Selector Switches, Indicators, Relays, Wiring Accessories)Solar Modules, Inverters, Structures, ACDB, DCDB & BOS MaterialsIndustrial Tools, Testing Instruments & Safety EquipmentKnowledge of ABB, Schneider, Siemens, L&T, Danfoss, Omron, Phoenix Contact, Endress+Hauser,QualificationAny Graduate / DiplomaB.Tech (Electrical, Mechanical, Civil) will be an added advantage.Experience1-3 years of experience in Purchase/Procurement.Experience in Engineering, EPC, Electrical, Construction, Infrastructure, or Project-based organizations preferred.

Key Responsibilities:Handle inside sales for travel packages through calls and online platformsGenerate and convert leads into sales (B2B & B2C)Actively follow up with potential clients and maintain relationshipsUnderstand customer requirements and suggest suitable travel packagesNegotiate pricing and close deals efficientlyAchieve monthly and quarterly sales targetsMaintain accurate records of customer interactions and salesRequirements:Strong communication and convincing skillsExcellent negotiation and conversational abilitiesExperience in hardcore sales / telecalling / inside salesAbility to handle pressure and meet targetsBasic knowledge of travel industry is a plusFreshers with strong communication skills can also applySkills Required:Communication SkillsNegotiation SkillsLead GenerationCustomer HandlingSales Closing SkillsIsha Sharma (Sr. HR Executive)9311994472NITSA HOLIDAYS

We are looking for a dedicated Backend Operations Executive with 2 to 3 years of experience to join our team in Sector 37, Faridabad. This role is essential for ensuring smooth daily operations and supporting various backend processes in our organization. Key Responsibilities:1. **Data Management**: You will be responsible for entering, updating, and maintaining accurate data in our systems. Attention to detail is crucial to ensure all information is current and reliable.2. **Process Improvement**: Identify areas for improvement in our backend processes and contribute to developing more efficient workflows. Your insights will help streamline operations and increase productivity.3. **Coordination with Teams**: Collaborate with different departments to ensure that backend operations align with overall business objectives. Effective communication skills are essential for this role, as you will be a key point of contact for various teams.4. **Issue Resolution**: Handle and resolve operational issues promptly. You should be proactive in identifying problems and skilled at finding solutions to minimize disruption.Required Skills and Expectations:The ideal candidate should possess a bachelor

Tracking Mantra Solutions Pvt. Ltd. is Hiring a Customer Relationship Executive to Handle Inbound Customer Calls and Maintain Strong Customer Relationships. the Role Focuses On Assisting Customers, Resolving Queries, Providing Product Information, and Ensuring a Positive Customer Experience for Our Gps Tracking and Vehicle Security Solutions.

Responsibilities of the Candidate:Handle customer inquiries through calls, emails, and direct interactions.Process and manage holiday package reservations efficiently.Provide accurate information regarding travel packages, resort availability, and booking details.Deliver excellent customer service and ensure customer satisfaction.Coordinate with internal departments to manage reservations and customer requests.Support sales activities by promoting holiday memberships and travel packages.Maintain customer records and update CRM systems regularly.Resolve customer concerns and provide timely solutions.Build and maintain long-term relationships with clients.

We are looking for a Back Office Executive to support our administrative team at our Netaji Subhash Place office in Delhi. This is an entry-level position suitable for candidates with 0 to 1 year of experience, making it ideal for recent school graduates.In this role, you will be responsible for various tasks that keep our operations running smoothly. Your key responsibilities will include:- **Data Entry**: Accurately inputting information into our systems to maintain up-to-date records. This requires attention to detail and the ability to work with spreadsheets and databases.- **Documentation**: Organizing and managing important documents and files. You will ensure that records are easily accessible and properly maintained.- **Customer Support**: Assisting in responding to customer inquiries and providing information on services. Good communication skills are essential for effectively addressing customer needs.- **Inventory Management**: Helping track office supplies and ensuring that stock levels are maintained. You will assist in placing orders when necessary.To succeed in this position, you should have a strong work ethic, excellent organizational skills, and the ability to work well in a team environment. Basic computer skills, particularly in MS Office, are required, along with a willingness to learn new systems and processes. A proactive attitude and a desire to assist others will also contribute to your success in this role.

We are hiring Customer Support Executives for an International Voice Process (US). Candidates with excellent English communication skills can apply

We are looking for a dedicated Telecaller Executive, preferably female, to assist our team in engaging with potential customers and promoting our services. This entry-level role is suitable for fresh graduates seeking to build a career in customer service and sales.Key Responsibilities:1. **Customer Outreach**: Make outgoing calls to potential clients to introduce our services and gather feedback. You will initiate conversations, answer queries, and provide necessary information to customers.2. **Lead Generation**: Identify and qualify leads through effective communication and by understanding customer needs. Your ability to listen and respond promptly will help us grow our customer base.3. **Data Management**: Maintain accurate records of customer interactions and update relevant information in our database. Your organizational skills will be crucial in ensuring we track our follow-ups and successes.4. **Team Collaboration**: Work closely with the sales and marketing teams to align customer insights with our strategies. Sharing feedback you receive will help improve our services.Required Skills and Expectations:You should have excellent verbal communication skills and a friendly demeanor. Basic computer knowledge is essential, as you will be using various software tools for data management. A strong willingness to learn and a positive attitude toward customer service will be vital for success in this role. You should also be able to handle rejection gracefully and maintain professionalism at all times.

Required SkillsExcellent communication and negotiation skills.Strong convincing and presentation abilities.Ability to work under pressure and achieve targets.Good interpersonal and customer handling skills.Basic computer knowledge and MS Office skills.Self-motivated and positive attitude.

Urgent Hiring - Team Leader (Personal Loan)We are hiring experienced candidates for the position of Team Leader - Personal Loan. Job Location: Noida Experience Required: Minimum 1 year in Personal Loan Sales / Team Handling Position: Team Leader Salary: 15,000 - 30,000 + Attractive Incentives Male & Female both can applyJob Responsibilities:Handle and manage personal loan sales teamGuide executives to achieve targetsGenerate leads and maintain customer relationsSupport team in daily sales activitiesMaintain reporting and performance trackingRequirements:Good communication skillsLeadership and team handling experienceBasic knowledge of personal loans and banking processTarget-oriented mindset Interested candidates can message immediately. Limited openings - Apply fast!

We are looking for a Business Development Executive to join our team in Gurgaon. In this role, you will help our company grow by identifying new business opportunities and building relationships with potential clients. **Key Responsibilities:**- **Market Research:** Conduct thorough research to identify potential clients and understand market trends, helping to inform strategies for approaching new markets.- **Lead Generation:** Generate and qualify leads through various channels, ensuring a steady pipeline of potential clients to engage with.- **Client Outreach:** Make contact with potential clients via phone calls, emails, and meetings to introduce our services and discuss their needs.- **Relationship Management:** Build and maintain relationships with existing and potential clients, ensuring a positive experience and trust with our services.- **Sales Reporting:** Track and report on sales activities and performance metrics, providing insights to help refine business strategies.- **Collaboration:** Work closely with marketing and product teams to align strategies and enhance service offerings based on client feedback.Required skills and expectations include excellent communication skills, both verbal and written, to effectively convey ideas and solutions to clients. Strong problem-solving abilities and a proactive attitude are essential to navigate challenges and seize opportunities. Familiarity with CRM tools is a plus, along with a willingness to learn and adapt in a fast-paced environment. A bachelor's degree or equivalent experience is preferred but not mandatory for motivated candidates.

We are seeking a dedicated Back Office Executive to support our operations in Rohini Sector 3, Delhi. The ideal candidate should have 2-4 years of experience and a graduate degree. This role involves managing administrative tasks, ensuring smooth workflow, and facilitating communication within the team.Key Responsibilities:1. **Data Entry and Management**: Accurately input and maintain various types of data in our databases, ensuring information is up-to-date and easily accessible.2. **Documentation**: Organize and manage company documents, both electronic and paper, to ensure compliance with company policies and facilitate quick retrieval.3. **Communication**: Act as a liaison between different departments, ensuring information is passed effectively to maintain workflow and support team objectives.4. **Report Generation**: Prepare and analyze reports as required by supervisors, presenting key data clearly to support decision-making processes.5. **Customer Support**: Assist with resolving customer queries and complaints through effective communication and problem-solving skills, maintaining a high level of service and professionalism.Required Skills and Expectations:Candidates must possess strong organizational and multi-tasking abilities. Proficiency in MS Office, particularly Excel and Word, is a must. Attention to detail and the ability to work independently under tight deadlines are essential for success in this role. Excellent verbal and written communication skills are required to interact effectively with team members and clients. A proactive approach to problem-solving and a positive attitude towards teamwork are highly valued.

We are seeking a Non Voice Process Executive for our Gurgaon office. This entry-level position is ideal for fresh graduates looking to kickstart their career in a dynamic work environment.Key responsibilities include handling various non-voice tasks where clear and effective communication is essential. You will be responsible for data entry, ensuring accuracy, and maintaining confidentiality. Assisting in customer queries via chat or email is also part of your duties, which requires a thorough understanding of company services. Additionally, you will manage reports and documentation, ensuring all information is organized and readily accessible. Collaborating with team members to meet deadlines and achieve goals is crucial for success in this role.The ideal candidate should possess strong attention to detail and excellent organizational skills. Proficiency in written communication is essential, as you will be engaging with customers and colleagues through text-based channels. A basic understanding of computer applications is required, along with the ability to learn new software quickly. You should also be able to work well under pressure and handle multiple tasks simultaneously. A positive attitude and willingness to troubleshoot problems are highly valued. If you are a self-motivated individual eager to learn and grow in a supportive environment, we encourage you to apply for this position.

* Hiring Alert: Bellrock CL11 - International Back Office Gurgaon **Process:* International Back Office - Non Voice *Location:* Gurgaon *Shift:* 24/7, 5 Days Working *Cabs:* Both Side Cabs Provided*Eligibility:*- *CL:* 11- *Qualification:* Graduate Only - *Experience:* 1+ Year BPO Experience Mandatory- *Communication:* Extremely Excellent English Comms- *Versant:* Non Voice Versant - 58 or Above*Salary & Benefits:*- *CTC:* Up to 3.5 LPA around - *Hike:* 30% on Last CTC under budget - *In-hand:* Up to 22K In-Hand + 3500 MIVInterested candidates share resume on sho.starling@gmail.com or can whatsapp 6264720486