Process Manager Job Vacancies in Mumbai

Manager - Trade Transactions (AD Category II): Responsible for setting up and scaling the newly permitted Trade Transactions business under the RBI Authorized Dealer Category II framework by leading the end-to-end product and operational setup. The role includes interpreting RBI/FEMA regulations, designing digital customer journeys and operational workflows, preparing BRDs and SOPs, coordinating technology implementation, establishing compliance and risk controls, managing partner bank integrations, defining documentation and transaction processes, supporting regulatory reporting and audits, training internal teams, and driving the successful launch and growth of the Trade Transactions business while ensuring full regulatory compliance and operational efficiency.

The role of Manager Accounts & Taxation involves overseeing the financial activities of the company while ensuring compliance with tax regulations. Key Responsibilities:- Financial Reporting: Prepare and present accurate financial statements and reports to management, ensuring they reflect the company's performance.- Tax Compliance: Monitor and ensure compliance with all tax laws, filing returns on time, and accurately managing tax liabilities to minimize risks.- Budget Management: Develop and maintain annual budgets while analyzing variances between actual and budgeted performance to support informed decision-making.- Team Leadership: Supervise and mentor a team of accounts and tax professionals, providing guidance in day-to-day operations and promoting a collaborative environment.- Audit Coordination: Liaise with external auditors to facilitate audits, ensuring all financial records are organized and readily accessible.- Regulatory Updates: Keep abreast of changes in accounting standards and taxation laws to ensure the company remains compliant.Required Skills and Expectations:Candidates should have a Bachelor's degree in B.B.A or B.Com, with 5 to 10 years of relevant experience in accounting and taxation roles. Strong analytical skills and attention to detail are essential for accurate financial reporting and tax compliance. Proficiency in accounting software and MS Excel is necessary for efficient operations. Excellent communication and leadership skills are expected to effectively manage the team and liaise with various stakeholders. A proactive approach to problem-solving and a commitment to continuous learning will be highly valued.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position is open to female candidates who have recently completed their 12th grade and are eager to start their career in customer service while working from home in Mumbai.Key Responsibilities:- Answering Customer Inquiries: You will respond to customer questions via phone, email, or chat, providing accurate information about our products and services.- Resolving Issues: You will help customers with any problems they may encounter, ensuring their issues are addressed promptly and effectively.- Maintaining Customer Records: You will update and manage customer information in our databases, ensuring all records are accurate and up to date.- Providing Product Knowledge: You will familiarize yourself with our offerings to assist customers effectively and recommend products that fit their needs.- Following Up with Customers: You will contact customers after resolving their inquiries to ensure satisfaction and provide any further assistance if needed.Required Skills and Expectations:- Candidates must have completed 12th grade; freshers are welcome, and training will be provided.- Strong communication skills are essential, both verbal and written, to interact clearly with customers.- A positive attitude and patience are crucial in handling customer concerns and providing excellent service.- Basic computer skills are necessary for navigating software and managing customer databases.- A proactive approach to problem-solving and the ability to work independently in a remote environment are expected.

We are looking for an experienced and result-oriented Operation Head to lead and manage Operations across Corporate Syndication, Retail Syndication, Insurance and Post Disbursement Servicing functions while ensuring efficiency, compliance, TAT and team productivity.

We are looking for a Customer Relationship Officer to join our team in Mumbai. This is a full-time position suitable for individuals with 0 to 3 years of experience. The ideal candidate should have completed at least the 10th grade and be eager to learn and grow in customer service.Bike and valid driving licence required. Age should be between 20-30 years. Current openings in Branches across Mumbai, Thane, Navi Mumbai, Kalyan, Dombivli, Bhiwandi, Badlapur, Karjat, Titwala, etcKey Responsibilities: 1. Collection and Loan Disbursement : acquire new customers through loan disbursement and collection of EMI. Engage with customers through various communication channels to address their queries, provide information, and resolve issues effectively.2. Relationship Building: Develop and maintain strong relationships with customers by understanding their needs and delivering tailored solutions to enhance their experience.3. Feedback Collection: Gather customer feedback to identify areas for improvement, ensuring that services meet customer expectations and contribute to business growth.4. Documentation: Maintain accurate and up-to-date records of customer interactions, inquiries, and resolutions in the database for future reference and analysis.5. Team Coordination: Collaborate with other departments to ensure a seamless customer experience and timely issue resolution.Required Skills and Expectations:The ideal candidate should possess strong communication skills to effectively interact with customers. A positive attitude and willingness to adapt to various situations are essential. Basic computer skills and knowledge of customer service practices are preferred. The candidate should be able to work in a fast-paced environment, demonstrate problem-solving abilities, and be a team player with a focus on achieving customer satisfaction.Send cv on whatsapp 9307170831

We are seeking a seasoned Freight Manager to streamline our logistics and shipping processes. The ideal candidate will bring extensive experience and leadership skills to oversee our freight operations in Mumbai.Key Responsibilities:- Manage Freight Operations: Oversee all aspects of freight transportation, ensuring efficient and timely movement of goods from origin to destination.- Develop Relationships with Carriers: Build and maintain strong relationships with freight carriers to negotiate rates and secure reliable shipping services.- Compliance and Regulations: Ensure all freight activities comply with local and international shipping regulations, mitigating any compliance risks.- Cost Control: Monitor freight expenses and implement cost-saving measures without compromising service quality.- Team Leadership: Lead and mentor a team of logistics professionals, fostering a collaborative environment to enhance productivity.- Performance Analysis: Track and analyze key performance indicators (KPIs) to identify areas for improvement and optimize shipping processes.Required Skills and Expectations:Candidates should have 20 to 30 years of experience in freight management or a related field. Strong knowledge of logistics and supply chain management is essential. Excellent negotiation and communication skills are a must to effectively interact with carriers and stakeholders. Proficiency in logistics software and data analysis tools is also required. A proven ability to lead teams, manage stress, and make quick decisions in a fast-paced environment is expected. The candidate should possess a strong attention to detail and a commitment to delivering high-quality service.

Production ManagementEnd-to-end execution of POSM projects from brief to deploymentProduction planning and schedulingManaging multiple campaigns simultaneouslyCoordination with design, client servicing, procurement, and installation teamsFabrication ExpertiseHands-on understanding of:MDF displaysAcrylic displaysMetal fabricationWood and ply fabricationCorrugated displaysInjection-molded POSMSignage and kiosksRetail fixtures and shop-in-shop unitsPrint ProductionKnowledge of:Offset printingDigital printingUV printingSolvent/Eco-solvent printingLarge-format printingPackaging productionVendor ManagementVendor sourcing and empanelmentPrice negotiationsCapacity planningFactory auditsPerformance evaluationCosting & ProcurementBOQ preparationCost estimationMaterial sourcingBudget managementMargin controlQuality ControlFactory inspectionsSample approvalsPre-dispatch quality checksInstallation quality auditsDeployment & LogisticsPan-India rollout managementWarehousing coordinationTransportation planningModern trade complianceMust-Have Skills

*Process transactions (NEFT/RTGS/IMPS/UPI) on timeline.*Handle account reconciliation, resolve discrepancies, maintain records & Excel MIS.*Coordinate with teams/clients & ensure banking compliance.

Job Title: TelecallerResponsibilities:Make calls to customersExplain products/servicesHandle customer queriesGenerate leads or salesMaintain call recordsRequirements:Good communication skillsBasic computer knowledgePositive attitude

We are looking for a dedicated Data Entry Operator to join our team and help manage important information accurately. This is a full-time work-from-home position based in Mumbai, suitable for candidates with little to no experience.Key Responsibilities:- Data Input: Accurately enter data into digital systems and databases. This ensures that all information is correctly recorded and easily accessible for future use.- Data Review: Regularly check data entries for accuracy. This involves cross-referencing information to find and correct any mistakes.- Maintaining Records: Organize and maintain physical and digital files. Proper organization helps keep data streamlined and simplifies retrieval when needed.- Responding to Inquiries: Assist colleagues or clients with data-related questions. Providing prompt and clear responses ensures effective communication and teamwork.- Confidentiality Compliance: Handle sensitive information responsibly and maintain confidentiality. This is crucial to protect client and company data from unauthorized access.Required Skills and Expectations:- A minimum of a 12th-grade education is essential, ensuring a basic understanding of data handling.- Strong attention to detail is needed to maintain data accuracy and avoid errors.- Good typing skills, with a focus on speed and accuracy, will help in completing tasks efficiently.- Basic computer proficiency, including familiarity with Microsoft Office and data management tools.- Good communication skills are important for effectively interacting with team members and addressing inquiries. We welcome applicants who are eager to learn and grow in this role.

As a Data Entry Operator, you will play a crucial role in maintaining accurate and organized data for the company. Your primary responsibilities will include:- Inputting Data: Accurately enter information into computer systems or databases, ensuring that all entries are correct and complete.- Verification of Data: Double-check the data entered for accuracy and completeness, resolving any discrepancies to maintain data integrity.- Managing Records: Organize and maintain files, both physical and digital, to ensure easy access and retrieval of information when needed.- Updating Information: Regularly update existing data to reflect any changes or new information, ensuring that the database is always current.- Responding to Queries: Address any inquiries related to data entry by communicating effectively with team members and supervisors.To succeed in this role, you should possess the following skills and expectations:- Attention to Detail: A strong focus on accuracy is essential, as you will be handling a large volume of data.- Basic Computer Skills: Proficiency in using computers, especially word processing and spreadsheet software, is required.- Time Management: Ability to manage your time effectively to meet deadlines without compromising quality.- Communication Skills: Clear communication, both written and verbal, is important for collaborating with colleagues and addressing any data-related questions.- Adaptability: Willingness to learn new systems and processes quickly, adapting to changes as they occur. This position is ideal for those looking to begin their career in a supportive work-from-home environment.

Were Hiring: Sr. Executive - Inside Sales / Tele sales-- Location: Mumbai-- Type: Full-time-- Openings: 1-- Experience: 2+ Years-- Salary: 20,000 - 30,000-- Job Responsibilities:Proactively call qualified leads to pitch diagnostic services, secure patient orders, andprocess diagnostic test bookings efficiently.Contact patients on the scheduled date of sample collection to confirm appointments,provide necessary instructions, and ensure smooth execution.Conduct monthly/periodic follow-ups with past customers due for repeat tests (e.g., LFT orother diagnostics), educate them on the benefits, and generate repeat orders to driveretention and revenue growth.