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Fresher Outbound Calling Jobs

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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Lucknow
Proficiency in English Outbound Calling Domestic BPO BPO Sales Cold Calling Sales
Call centre/telegram sales job for US based client.This is a night shift job.The person will have to generate leads for the client regarding AI products.Good incentives are guaranteed on the closure of the deal.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • R. T. Nagar Bangalore
Telecommunication Outbound Calling Voice Process Basic Computers Customer Focus
We are looking for a dedicated Telecaller Staff to join our team in R. T. Nagar. In this full-time role, you will engage with customers over the phone, offering assistance and information about our services.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential and existing customers to discuss their needs and answer any questions they might have.- **Provide Information:** Clearly explain our products and services to customers, ensuring they understand the benefits and features.- **Record Customer Feedback:** Document customer responses and feedback accurately, helping us improve our services and customer experience.- **Schedule Appointments:** Arrange meetings or calls with sales representatives for interested customers, ensuring a smooth transition in the sales process.- **Maintain Customer Records:** Update and keep customer information in our database current and accurate for follow-up actions.**Required Skills and Expectations:**- Strong Communication Skills: You should have a good command of language and be able to express information clearly and effectively over the phone.- Active Listening: Listen carefully to customer needs and concerns to provide appropriate solutions.- Basic Computer Skills: Familiarity with operating computers and basic knowledge of software applications to maintain customer records.- Positive Attitude: A friendly and enthusiastic demeanor is essential to build rapport with customers.- Team Player: Ability to work well with others, contributing to a collaborative team environment. If you are a proactive individual with a passion for customer service, we encourage you to apply!
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  • 0 - 3 yrs
  • 4.8 Lac/Yr
  • Jaipur
Outbound Calling Customer Service Customer Support
We are seeking a dedicated Customer Care Executive to join our team in Jaipur. This is a full-time work-from-home position perfect for individuals who are passionate about providing excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and chat messages from customers. Provide accurate and helpful information to resolve their queries efficiently.- **Assist with Order Management:** Support customers in placing orders and managing their transactions. Ensure a smooth process from order confirmation to delivery tracking.- **Handle Complaints and Feedback:** Address customer complaints professionally and find solutions to enhance their experience. Record feedback for continuous improvement of services.- **Maintain Customer Records:** Update and maintain accurate customer information in the database. Ensure all interactions are logged for future reference.- **Support Team Collaboration:** Work closely with team members and other departments to ensure that customer needs are met effectively. Communicate any issues that may affect service quality.**Required Skills and Expectations:**Candidates should possess excellent communication skills in English and Hindi to engage effectively with customers. A friendly and patient attitude is crucial as you will be the first point of contact for customers. Proficiency in using computers and basic software applications is required to manage customer interactions. You should be detail-oriented, adaptable, and able to work independently. A minimum education of 12th grade is necessary, and prior experience in customer service is a plus but not mandatory.
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Telemarketing Executive Jobs For 10th Pass Freshers

Trance Home India Services Pvt Ltd

  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Begumpet Hyderabad
Outbound Calling Lead Generation BPO Sales BPO Call Center
Required Qualification : 10, 10+2, DiplomaNo B.E, B.tech, MBA, MCA, Pharmacy & other PG's please don't applyTelugu MandatoryPurely Day shiftWFO job onlyGenerate leads, qualify prospects, manage sales cycle, conduct market research, and collaborate with internal teams0-2 years experience in Calling or Tele Sales with strong convincing and negotiation skillsContact potential customers, promote subscription plans, and provide suitable solutionsMeet or exceed monthly and quarterly sales targets consistently.Provide timely and accurate reports on sales performance and client interactions.Stay up-to-date with industry trends and competitor activity to inform sales strategies.What you'll do*Calling leads provided by company*Understanding potential customers needs*Give solutions to clients, address their inquiries, and guide themRequired Candidate profile* Good communication skills.* Strong convincing and negotiation skills.* Ability to handle customers professionally.
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  • 0 - 1 yrs
  • Female
  • Bhosari Pune
Telecommunication Outbound Calling Convincing Power Telesales
We are seeking a dedicated Telecalling Executive to join our team in Bhosari. The ideal candidate will be a female with a passion for communication and customer service. This is a full-time position requiring the selected individual to work from the office.**Key Responsibilities:**- **Making Outbound Calls:** Contact potential clients and customers to promote our products or services, ensuring a professional and friendly approach.- **Providing Information:** Clearly explain the features and benefits of our offerings to help customers understand how they can meet their needs.- **Handling Customer Queries:** Address any inquiries or concerns that customers may have, providing accurate and timely responses to enhance their experience.- **Data Entry and Record Keeping:** Maintain accurate records of calls made, customer interactions, and feedback to track progress and facilitate follow-ups.- **Achieving Targets:** Meet daily or weekly call and sales targets as set by the management to contribute to the overall success of the team.**Required Skills and Expectations:**- **Excellent Communication Skills:** The ability to speak clearly and confidently, with a good command of the language.- **Customer-Oriented Approach:** A friendly and polite demeanor with a genuine interest in helping customers.- **Basic Computer Skills:** Familiarity with using computers and handling customer databases for effective data management.- **Time Management:** An aptitude for managing tasks efficiently and adhering to call schedules.- **Team Player:** Ability to collaborate effectively with colleagues and contribute positively to the team environment.Candidates with 0 to 1 year of experience and a 12th-grade education are encouraged to apply.
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  • 0 - 1 yrs
  • Mehdipatnam Hyderabad
Outbound Calling Marketing Communication Negotiation Skills Inbound Lead Generation Calling Telesales Communication Skills
We are looking for a confident, well-spoken, and responsible Telecaller who can communicate effectively with engineers, explain course modules, handle follow-ups, and support daily branch operations.
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  • 0 - 5 yrs
  • Ghaziabad
Telecommunication Convincing Power BPO Sales Telesales Tele Marketing Outbound Calling Cold Calling Basic Computers Calling Executive Tele Caller Advertisement Executive
Key Responsibilities:Make outbound calls to potential advertisers across various industries.Promote advertisement opportunities in our business magazines.Explain advertisement plans, pricing, circulation, and publication benefits.Follow up with prospective clients until the booking is confirmed.Build and maintain long-term business relationships with advertisers.Achieve monthly and quarterly advertisement booking targets.Maintain accurate records of calls, leads, follow-ups, and confirmed bookings.Coordinate with the sales and editorial teams to ensure smooth advertisement processing.Identify new business opportunities and expand the advertiser database.Required Skills:Excellent verbal communication and persuasive selling skills.Good command of Hindi and basic English.Strong negotiation and interpersonal abilities.Self-motivated, result-driven, and capable of working under targets.Basic computer knowledge, including MS Excel, email, and CRM software (preferred).Prior experience in telecalling, telesales, advertising sales, magazine sales, or B2B sales will be an added advantage.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling
We are looking for enthusiastic Telecaller Staff to join our team in Nashik. This full-time position requires a motivated individual who is eager to learn and grow in a customer-focused environment.**Key Responsibilities:**- **Make Outbound Calls:** Engage with potential customers on the phone to promote our products and services, aiming to generate interest and drive sales.- **Handle Inbound Queries:** Respond to incoming calls from customers with professionalism, providing information and resolving any issues they may have.- **Maintain Call Records:** Log all customer interactions accurately in our database to keep track of communications and follow-up needs.- **Achieve Targets:** Work towards daily and monthly call targets set by the management, ensuring consistent performance and contribution to sales goals.- **Provide Feedback:** Share insights from customer interactions with the team to help improve services and products based on customer needs.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, in the local language and English. A positive attitude and a willingness to learn are essential for this role. You should be comfortable working in an office setting and able to work well in a team environment. Being organized and able to manage time effectively will help you succeed in meeting your targets. Prior experience is not required, making this an ideal opportunity for individuals looking to start their career in customer service.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Patna
Marketing Outbound Calling Marketing Communication Lead Generation Interpersonal Skills Inside Sales B2B Sales Negotiation Skills Convincing Power
We are looking for a motivated Female Telesales Executive to join our team in Patna. This role is ideal for individuals who enjoy working with people and have a strong desire to succeed in a sales environment. You will be responsible for reaching out to potential customers and promoting our products.Key Responsibilities:1. **Outbound Calling**: Make calls to potential customers to introduce our products and services, effectively conveying information and generating interest.2. **Lead Generation**: Identify and qualify leads from various sources to expand our customer base and support sales efforts.3. **Customer Interaction**: Build rapport with customers, listen to their needs, and provide suitable solutions, ensuring a positive experience.4. **Record Keeping**: Maintain accurate records of calls made, customer interactions, and sales results in our database for tracking purposes.5. **Achieving Targets**: Meet or exceed daily and monthly sales goals by following up on leads and converting prospects into customers.Required Skills and Expectations:Candidates should be comfortable speaking on the phone and have a friendly demeanor to engage customers effectively. Strong communication skills, both verbal and written, are essential for presenting information clearly. Basic computer skills are required to manage records and use software. A positive attitude, willingness to learn, and the ability to work under pressure will help you succeed in this role. Prior experience is not necessary, but a passion for sales and customer service is highly valued.
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  • 0 - 2 yrs
  • Goa
MS-excel Outbound Calling Customer Retention Strategic Communication Inbound Calls
We are looking for a dedicated Customer Relationship Executive to join our team in Goa. This position is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will play a vital role in building and maintaining strong relationships with our customers.Key Responsibilities:- **Client Interaction**: Engage with customers through phone calls, emails, and in-person meetings to understand their needs and provide solutions.- **Issue Resolution**: Address customer complaints and queries promptly, ensuring their concerns are managed effectively to enhance satisfaction.- **Feedback Collection**: Gather customer feedback on products and services to help improve overall customer experience and report insights to the team.- **Relationship Management**: Develop and maintain strong relationships with clients to foster loyalty and encourage repeat business.- **Documentation**: Maintain accurate records of customer interactions and transactions to track engagement and follow up as necessary.Required Skills and Expectations:The ideal candidate should have excellent communication skills and a friendly demeanor to engage effectively with customers. A proactive attitude towards problem-solving is essential, along with the ability to work independently and as part of a team. Basic computer skills and proficiency in using common software applications are required. Dependability and a willingness to learn are key attributes for success in this role. The candidate should be comfortable working from the office in Goa.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Chennai
Outbound Calling Inbound Voice Process
A Relationship Executive is responsible for building and maintaining strong relationships with clients to drive customer satisfaction and loyalty. This position involves direct interaction with customers and requires a proactive approach to meet their needs.**Key Responsibilities:**- **Client Communication:** Engage with clients regularly to understand their needs and preferences, ensuring they feel valued and supported.- **Issue Resolution:** Address client inquiries and problems quickly and effectively, ensuring a smooth resolution to enhance customer satisfaction.- **Account Management:** Maintain accurate records of client interactions and transactions, enabling personalized service and follow-ups.- **Feedback Collection:** Gather feedback from clients about their experiences and suggestions, sharing insights with the team for continuous improvement.- **Collaboration with Teams:** Work closely with internal teams to ensure that client requirements are understood and fulfilled, fostering a team-oriented environment.**Required Skills and Expectations:**- Strong communication skills are essential for clear and effective interaction with clients.- Excellent interpersonal skills to build rapport and trust with customers.- A problem-solving attitude is important to quickly address and resolve client issues.- Basic understanding of customer service principles and practices, with a willingness to learn and improve.- Proficiency in using office software for documentation and communication.- A positive, enthusiastic attitude with a customer-centric approach is crucial for success in this role. This role is ideal for candidates with a passion for customer service and a desire to grow in a dynamic work environment.
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  • 0 - 3 yrs
  • Kolkata
Outbound Calling Domestic BPO BPO Non Voice Inbound Voice Process Voice Support Inbound Calling
We are looking for a dedicated Voice Process Executive to join our team in Kolkata. This position is suitable for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. The job will be done from our office, and it involves various tasks centered around customer interaction.**Key Responsibilities:**- **Handling Customer Calls:** You will manage inbound and outbound calls to assist customers with their inquiries, ensuring a positive experience throughout the conversation.- **Providing Information:** Your role will include giving detailed information about products and services, helping customers understand our offerings clearly.- **Resolving Issues:** You will be responsible for addressing and resolving customer complaints or issues efficiently, aiming for complete customer satisfaction.- **Maintaining Records:** Keeping accurate records of customer interactions is essential. You will document call details to help improve service and track issues.- **Achieving Targets:** Meeting personal and team targets for call handling and customer satisfaction is crucial. You will work towards these objectives regularly.**Required Skills and Expectations:**Candidates must have excellent communication skills in English and Hindi (or regional languages), both verbal and written. Strong listening skills are important to understand customer needs. You should be adaptable, able to handle pressure, and work well in a team. Basic computer skills are necessary for using our call management system effectively. Additionally, a proactive attitude towards problem-solving will be highly valued in this role.
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  • Fresher
  • Modipuram Meerut
Communication Skills English Fresher Outbound Calling Lead Generation
Hiring Alert: International Telesales Executives (UK Process)Looking for a stable job with great earning potential right here in Meerut? Join our Outbound UK Sales team!Location: Modipuram Phase 2Shift: 1:00 PM to 11:00 PM (Fixed Evening Shift)Eligibility: 12th Pass OR Graduation Pursuing (Freshers Welcome!)What We Offer: Good Fixed Salary + Unlimited Weekly/Monthly IncentivesComplete on-the-job training provided Fixed shift timings
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  • 0 - 1 yrs
  • Bhopal
Good Communication Skills Microsoft Excel Outbound Calling
Job Title: Part-Time Calling & Marketing RepresentativeJob TypePart-TimeRemote (Work From Home)Work ScheduleMonday to Saturday4-6 hours per day (Flexible within assigned business hours)Job SummaryWe are looking for a motivated and enthusiastic Part-Time Remote Calling & Marketing Representative to join our team. The primary responsibility is to make outbound calls to prospective clients, promote our services, generate leads, schedule appointments, and maintain positive customer relationships. This role is ideal for individuals with excellent communication skills and a passion for sales and customer engagement.Key ResponsibilitiesMake outbound calls to potential customers using provided lead lists.Introduce and promote the company's products and services.Generate qualified leads and schedule appointments.Follow up with prospective clients via phone, email, or text.Answer customer questions and provide accurate information.Maintain detailed records of calls and customer interactions in the CRM.Achieve daily and weekly calling and lead generation targets.Build and maintain professional relationships with potential clients.Submit daily reports on calls, leads, and appointments.QualificationsPrevious experience in telecalling, telesales, customer service, or marketing is preferred.Excellent spoken English and strong communication skills.Confident and persuasive phone etiquette.Basic computer knowledge and familiarity with Microsoft Office or Google Workspace.Ability to work independently from home.Reliable internet connection, laptop/computer, and a quality headset are required.SkillsStrong communication and interpersonal skills.Sales and negotiation abilities.Customer-focused attitude.Time management and organizational skills.Self-motivated and target-oriented.Performance MetricsOutbound calls completed.Qualified leads generated.Appointments scheduled.Sales conversions (if applicable).CRM updates and reporting accuracy.Attendance and productivity.CompensationCompetitive hourly/monthly pay.Performance-based incentives and bonuses.Remote work flexibility.Training and career growth opportunities.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Navi Mumbai
Microsoft Excel Motivating Skill Marketing Communication Outbound Calling
We are searching for an engaged telecaller to boost sales by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our staff.To be successful as a telecaller, you should be able to convince even the toughest of individuals to purchase our offerings. A remarkable telecaller will suggest ways in which clients' feedback can be utilized to improve our services.Telecaller Responsibilities:Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation.Communicating verbal acceptances of offers to our sales team for closing.Recording all successful and unsuccessful attempts to close sales.Attending regular team meetings to clarify progress and performance-related expectations.Conducting each of your functions with the utmost respect, regardless of others' dispositions.
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  • Fresher
  • 2.0 Lac/Yr
  • Bangalore
Microsoft Excel Outbound Calling
A collection telecaller contacts customers with overdue payments to recover outstanding dues. They negotiate payment plans, secure commitments, and update account records while adhering to regulatory guidelines. This role bridges customer service and financial recovery.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mumbai
International Voice International Voice Process BPO Sales Good Communication Skills International BPO Customer Care Call Center Outbound Calling
Hello ConnectionsThis is HR Rekha+91 93072 78559And below are the MNC's I m hiring All are Banking Processes /technical/non voice/Email chat Job location:MumbaiMax Age - 55 , DOJ : immediately joinning Excellent communication skills in English HSC /Grad with minimum 6 months of International experience all can apply *If in case you are not interested please spread my number to one who is in need of jobThanks and Regards*HR Rekha+91 93072 78559
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  • 0 - 3 yrs
  • Bhubaneswar
Tele Marketing Tele Caller BPO Voice Outbound Calling Online Sales Voice Process
Looking for motivated telecallers to promote OD-Apps SaaS solutions to businesses. Earn 50% of the setup fee + 50% of the monthly subscription for up to 6 months for every client you onboard. Flexible working hours Unlimited earning potential No investment required Sales/telecalling experience preferred
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kalewadi Phata Pune
Outbound Calling Lead Generation Cold Calling Call Quality Tele Marketing Convincing Power
We are looking for a Tele Marketing Manager to join our team in Kalewadi Phata. This position is full-time and requires a dedicated individual who is passionate about sales and customer service. The ideal candidate will have strong communication skills, be self-motivated, and eager to learn.**Key Responsibilities:**- **Lead Generation:** Identify potential customers by researching and reaching out to prospects through calls and follow-ups to promote our products and services.- **Customer Engagement:** Build and maintain relationships with customers by understanding their needs and answering their queries effectively.- **Sales Target Achievement:** Work towards achieving sales goals by promoting our offerings, explaining the benefits, and persuading customers to make purchases.- **Market Research:** Gather insights about customer preferences and market trends to help refine our marketing strategies.- **Reporting:** Maintain accurate records of customer interactions, sales activities, and feedback for performance analysis and improvement.**Required Skills and Expectations:**- Excellent verbal communication skills are essential for effective customer interaction and engagement.- A positive attitude and enthusiasm towards learning and adapting to sales techniques.- Basic computer skills for data entry and maintaining records are necessary.- Strong organizational skills to manage multiple customer interactions efficiently.- Ability to work both independently and as part of a team in a fast-paced environment.A minimum educational requirement of 12th grade is needed, and this role is suitable for candidates with little to no prior experience in sales or telemarketing.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Gurgaon. This role is ideal for individuals with 0 to 2 years of experience who are eager to assist customers and enhance their experience.Key Responsibilities:- **Customer Support**: Assist customers with inquiries, product information, and troubleshooting issues through phone, email, or chat. You will be the first point of contact, providing friendly and timely assistance.- **Problem Resolution**: Identify customer concerns and work to resolve them efficiently. You will listen to customer complaints and provide appropriate solutions, ensuring satisfaction and loyalty.- **Documentation**: Maintain accurate records of customer interactions and transactions. You will document issues and resolutions to help improve our services and processes.- **Team Collaboration**: Work closely with other team members and departments to ensure a smooth flow of information and enhance the overall customer experience. Good communication with colleagues is essential.Required Skills and Expectations: Candidates should have completed their 12th grade and possess strong communication skills, both written and verbal. A positive attitude and a willingness to learn are crucial. You should be able to handle stressful situations calmly while maintaining professionalism. Basic computer skills and experience with customer management software will be an advantage. Flexibility in working hours and a commitment to providing excellent service are essential for success in this role.
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Telecaller || Freshers & Experienced

Bhavani Business Solutions

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Ghatkopar Mumbai
Microsoft Excel Outbound Calling
A Collection Telecaller Contacts Customers to Recover Overdue Payments. They Negotiate Repayment Plans, Update Account Records, and Resolve Payment Disputes While Maintaining Compliance with Company and Legal Regulations.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Indore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated Customer Care Executive to join our team in Indore. This full-time position is ideal for individuals who are passionate about helping customers and are eager to learn and grow.Key responsibilities include:1. **Customer Support**: Respond to customer inquiries through phone, email, or chat. Address issues promptly to ensure a positive experience.2. **Issue Resolution**: Identify and resolve problems faced by customers. Work with relevant departments to provide solutions and follow up to ensure satisfaction.3. **Product Knowledge**: Stay up to date with our products and services to provide accurate information and assist customers effectively.4. **Documentation**: Maintain accurate records of customer interactions and transactions. Follow company guidelines for documentation to ensure proper tracking of issues.5. **Feedback Collection**: Gather customer feedback to help improve our services and products. Share insights with the team to contribute to continuous improvement.To succeed in this role, candidates should possess strong communication skills, both verbal and written, and have a friendly and empathetic approach. A good understanding of basic computer applications is essential. As we welcome candidates with 0 to 2 years of experience, a positive attitude and willingness to learn are highly valued. This position requires dedication and the ability to work effectively in a team-oriented environment.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Bhopal
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive based in Bhopal, India. This position is ideal for individuals with 0 to 2 years of experience who are passionate about helping customers and providing excellent service. Key Responsibilities:1. **Respond to Customer Inquiries**: Handle phone calls and messages from customers, addressing their questions or concerns promptly and professionally to ensure a positive experience.2. **Resolve Issues**: Identify customer problems and provide effective solutions or alternatives, working to resolve issues efficiently to maintain customer satisfaction.3. **Maintain Records**: Document customer interactions and feedback accurately in the system, ensuring that information is up-to-date for future reference and improving service quality.4. **Provide Product Information**: Educate customers about our products and services, helping them make informed decisions and enhancing their overall understanding.5. **Collaborate with Teams**: Work closely with other departments to address customer needs and improve service processes, ensuring a cohesive approach to customer care.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong verbal communication skills are essential for effective conversations with customers. A friendly demeanor and patience are important traits, along with the ability to listen and empathize with customer issues. Basic computer skills for record-keeping and online communication are expected. Candidates should be willing to work in an office setting and be available for a full-time schedule.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a Customer Care Executive to join our team in Patna, India. This is a full-time role ideal for individuals who are passionate about helping customers and solving their issues. As a Customer Care Executive, your main duties will include addressing customer inquiries, providing product information, resolving complaints, and ensuring overall customer satisfaction. You will communicate with customers through phone, email, or chat, listening carefully to understand their needs and responding promptly to their queries. Key responsibilities include:- **Handling Inquiries**: Address incoming questions from customers to provide clear and helpful information about our services and products.- **Resolving Issues**: Take ownership of complaints by investigating and finding solutions to ensure customer satisfaction.- **Updating Records**: Maintain accurate customer records and document interactions in our system for future references.- **Following Up**: After resolving an issue, you will follow up with customers to ensure they are satisfied with the solution provided.To succeed in this role, you should have strong communication skills and a friendly demeanor. You should be able to work well under pressure and possess problem-solving abilities. Being detail-oriented, you should also have good organizational skills to manage multiple tasks effectively. A minimum of a 12th-grade education is required, and previous experience in customer service, though not mandatory, is a plus. We welcome freshers who are eager to learn and grow in this field.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Delhi
Domestic BPO Customer Calling Outbound Calls
As a Customer Care Executive, you will play a vital role in ensuring our customers are satisfied and well-informed. Your responsibilities will include:- **Responding to Customer Inquiries:** You will handle calls, emails, and chats from customers, addressing their questions and concerns promptly and politely.- **Providing Product Information:** You will assist customers by providing detailed information about our products and services, helping them make informed choices.- **Resolving Complaints:** You will manage and resolve customer complaints efficiently, ensuring a positive experience and maintaining customer loyalty.- **Documenting Interactions:** You will keep accurate records of customer interactions and transactions in our system for future reference and follow-up.- **Following Up with Customers:** You will reach out to customers after resolving issues to ensure they are satisfied with the solutions provided.To be successful in this role, you should meet the following requirements:- **Educational Background:** A minimum of 12th-grade education is necessary to apply for this position.- **Communication Skills:** Strong verbal and written communication skills in English and Hindi are essential, as you will be interacting with diverse customers.- **Problem-Solving Ability:** You should possess a proactive attitude and the capability to think critically to resolve issues efficiently.- **Team Player:** The ability to collaborate with colleagues and maintain a positive attitude in a dynamic environment is important.- **Basic Computer Skills:** Familiarity with computers and customer management systems will help you navigate our tools effectively.This role is perfect for individuals looking to start their careers in customer service where dedication to customer satisfaction is key.
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Tele Caller (Fresher)

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling
Key Responsibilities1. Outbound Calling & PitchingDaily Call Volume: Maintain a consistent volume of outbound calls (typically 80-100+ calls per day) using cold data, marketing leads, or incoming inquiries.Script Delivery: Deliver clear, enthusiastic, and persuasive scripts to introduce the company's value proposition, adjusting the tone based on the customer.
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12th Pass Freshers For Telecaller

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Tele Caller Telecalling Executive Telecaller Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO
Key ResponsibilitiesOutbound Outreach: Dialing a high volume of calls daily from a provided database to reach potential leads.Pitching & Persuasion: Explaining the features and benefits of products or services clearly and convincingly within the first 30 seconds of a call.Lead Qualification: Asking strategic questions to identify whether a prospect is a genuine potential customer based on their needs and budget.Appointment Setting: Coordinating with the field sales team to book meetings, site visits, or product demonstrations.Data Management: Accurately logging call details, customer feedback, and follow-up schedules into a CRM (Customer Relationship Management) system or Excel.Objection Handling: Using professional rebuttals to address customer concerns or hesitations effectively without being pushy.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Nashik
Telecommunication Outbound Calling Voice Process Negotiation Skills Convincing Power Cold Calling BPO Sales Customer Focus Call Center Basic Computers BPO Call Center Tele Marketing Telesales
Key ResponsibilitiesOutbound Dialing: Initiating a high volume of calls daily to prospective customers from a provided database.Lead Qualification: Asking strategic questions to determine if a prospect has the budget, authority, and need for the product/service.Script Adherence: Following a professional conversation script while maintaining a natural and engaging tone.Appointment Setting: Coordinating with the field sales team or senior consultants to schedule meetings or site visits.CRM Management: Accurately updating the status of every call (e.g., Interested, Call Back, Not Reachable) in the company database.Follow-ups: Managing a pipeline of warm leads and ensuring timely follow-up calls to prevent lead leakage.
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  • 0 - 2 yrs
  • Pune
MS-excel Outbound Calling Customer Retention Strategic Communication Inbound Calls
We are seeking a motivated Customer Relationship Executive to join our dynamic team in Pune. In this role, you will be the primary point of contact for customers, ensuring their needs are met and expectations exceeded.Key Responsibilities:1. **Customer Interaction**: Engage with customers through various channels including phone, email, and in-person to address their queries and provide assistance.2. **Problem Resolution**: Listen to customer concerns and resolve issues promptly to maintain satisfaction and loyalty.3. **Record Keeping**: Maintain accurate records of customer interactions and transactions to ensure a seamless experience for all clients.4. **Feedback Collection**: Gather customer feedback to understand their experiences and suggest improvements to enhance our services.5. **Collaboration**: Work closely with other departments to streamline processes and improve the overall customer experience.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass, with 0 to 2 years of experience in a customer-focused role. Strong communication skills, both verbal and written, are essential for effective engagement with customers. The ideal candidate is empathetic, patient, and possesses strong problem-solving abilities. A keen attention to detail and the ability to manage multiple tasks efficiently are also important. The successful candidate will demonstrate a positive attitude and a desire to learn, adapting to feedback and diverse customer needs. This is a full-time position requiring you to work from the office.
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