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Fresher Outbound Calling Jobs

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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Delhi
Outbound Calling Customer Retention
Here is a professional job description template tailored for the Customer Relationship Executive internship role based on the details selected on the page:Position OverviewRole: Customer Relationship Executive (Internship)Industry: Call Centre / BPO / ITES / LPOJob Type: Internship (Part-Time / Full-Time flexibility)Interview Type: TelephonicKey ResponsibilitiesHandle inbound and outbound customer calls professionally and efficiently.Address client inquiries, resolve complaints, and provide accurate information regarding products or services.Focus on customer retention by building positive, long-lasting relationships with clients.Maintain comprehensive and accurate records of customer interactions and transactions in the system.Coordinate with internal teams to escalate and resolve complex customer issues promptly.Desired Skills & QualificationsEducation: Minimum 12th Pass (Graduates/Undergraduates preferred).Core Competencies:Strong communication and interpersonal skillsActive listening and problem-solving abilitiesPatience and empathy when dealing with clientsPreferred Skills: Outbound Calling, Inbound Calls, Strategic Communication, and Customer Retention.
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  • 0 - 5 yrs
  • 1.3 Lac/Yr
  • Kanpur
Telecalling Outbound Calling Voice Process
GharLeads is hiring Telecallers - Work From Home, all over India. Boys and girls both can apply. This is a target based job. Work: call the real-estate leads given by the company, explain our projects to interested customers and fix follow-ups. Salary: Rs. 10,000 per month fixed. Day shift. Freshers welcome, any qualification. To apply, send your resume on WhatsApp: +91 7007972172 (70079 72172 / 7007-972-172 / seven zero zero seven nine seven two one seven two).
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Nashik
Telecommunication Outbound Calling Voice Process Negotiation Skills Convincing Power Cold Calling BPO Sales Customer Focus Call Center Basic Computers BPO Call Center Tele Marketing Telesales
Key ResponsibilitiesMake outbound calls to potential customers and clients.Handle inbound customer inquiries professionally and efficiently.Explain company products, services, and offers to customers.Generate and qualify leads for sales and business development teams.Follow up with prospective and existing customers.Maintain accurate records of calls, customer interactions, and follow-up activities.Achieve daily, weekly, and monthly calling targets.Address customer concerns and escalate issues when required.Update customer information in CRM or database systems.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nagercoil Kanyakumari
Outbound Calling Voice Process Basic Computer Skills Voice Support
Roles and ResponsibilitiesHandle outbound customer calls.Respond to customer queries in a professional manner.Provide accurate information about products and services.Maintain customer records and update call details.Resolve customer issues or escalate them when required.RequirementsGood communication skills in English or TeluguGood listening and customer handling skills.Basic computer knowledge and MS Office skills.Willingness to work in a voice process.
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  • 0 - 1 yrs
  • 18.0 Lac/Yr
  • Nawada Delhi
Outbound Calling Online Sales Inside Sales
Key Responsibilities: Outbound Calling: Make daily calls to pre-qualified leads, travel agencies, and fleet operators. Pitching & Presentation: Confidently explain ZustHire's data and documentation management packages to prospects. Lead Conversion: Offer prospects our Free Document & Fines Audit/Trial and move them down the sales funnel. Deal Closing: Convince and onboard fleet owners onto our monthly retainer/subscription model. Data Management: Maintain strict and clean daily calling logs and status reports using Google Sheets/Excel.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 48
Microsoft Excel Outbound Calling
Role & Responsibility: Call the candidates to explain the verification Process and for documents collection.Taking follow-ups from the candidatesTo ensure adherence to TAT and ProcessTo appropriately and timely communicate case needs requiring attention or action to respective ManagerThanks & Regards Shilpa 9220272047
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Airport Customer Service Associate Jobs For 10th Pass Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • South 24 Parganas
Outbound Calling Strategic Communication Customer Retention Inbound Calls Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nWe are looking for a dedicated Airport Customer Service Associate to join our team in South 24 Parganas, India. This full-time position is ideal for individuals with little to no experience who are eager to start their careers in the airport industry.nnKey Responsibilities:nn1. Assist Passengers: Help travelers with check-in procedures, baggage handling, and flight information to ensure a smooth journey.n n2. Resolve Issues: Address customer inquiries and concerns promptly, providing solutions to enhance their travel experience.n n3. Maintain Airport Standards: Ensure cleanliness and organization in customer service areas, contributing to a welcoming environment.n n4. Collaborate with Teams: Work closely with airport staff and airline representatives to coordinate services and share important information with passengers.nnRequired Skills and Expectations:nnThe ideal candidate should possess strong communication skills and a friendly attitude, making it easy to connect with passengers from diverse backgrounds. Critical thinking skills are essential for promptly resolving issues as they arise. A strong team player with the ability to work in a fast-paced environment will excel in this role. Additionally, a commitment to providing excellent customer service is vital, as well as the willingness to learn and adapt to different situations. A minimum education level of 10th pass is required for this role. If you are ready to create positive experiences for travelers, we encourage you to apply.
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Telecaller Jobs For 10th Pass Freshers

Shanmukhasai Solutions Pvt Ltd

  • Fresher
  • 1.8 Lac/Yr
  • Female
  • Ameerpet Hyderabad
Outbound Calling Domestic BPO
We are seeking a dynamic and motivated Tele Caller to join our team in Ameerpet, Hyderabad. This is an excellent opportunity for freshers looking to kick-start their career in a supportive work environment.nnAs a Tele Caller, you will be responsible for reaching out to potential customers to promote our services, gather information, and maintain customer relationships. Your role involves making outbound calls, addressing customer queries, and documenting interactions accurately.nnKey Responsibilities:n- Make Outbound Calls: Engage with potential customers to explain our services and capture their interest.n- Answer Queries: Respond to customer questions effectively and provide information to help them make decisions.n- Update Records: Maintain accurate records of customer interactions and feedback.n- Follow Up: Contact leads regularly to nurture relationships and encourage conversions.nnRequired Skills and Expectations:nWe are looking for candidates who possess excellent verbal communication skills, as this is essential for effective customer interaction. A positive attitude and a willingness to learn are crucial to excel in this role. Since this is a full-time position based in the office, candidates must be comfortable working in a team environment. Female candidates who have completed at least the 10th grade are encouraged to apply, especially if they are freshers eager to develop their career in customer service.
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  • 0 - 3 yrs
  • Kanyakumari
Tele Caller Microsoft Excel Motivating Skill Outbound Calling Marketing Communication Domestic BPO Voice Process Presentation Skills Cold Calling Convincing Power English Computer Skills Typing Skills PEROBLEM SOLVING Good Communication Skills
ONLY INDIAN CANDIDATES APPLY -FEMALE MALE HINDI SPEAKING MUST Make outgoing calls to customers/candidatesExplain company services and job opportunitiesHandle customer enquiries and follow-upsMaintain call details and customer recordsCoordinate with the office teamAchieve daily calling targetsFreshers can apply
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Surat
Outbound Calling Inside Sales B2B Sales Negotiation Skills
Experience: FresherWe are seeking a motivated person join our dynamic team. The ideal candidate will possess strong communication skills.Skills:Excellent communication skills, both verbal and written.Proven experience in lead closure and nurturing prospects.Ability to identify potential clients and understand their needs.Key Responsibilities:Develop and maintain relationships with clients to drive sales.Prepare and deliver presentations to potential clients.Employ distributors by phone to boost salesCollaborate with marketing to optimize lead generation strategies.Qualifications:Excellent communication and interpersonal skills.Strong organizational skills and attention to detail.Ability to work independently and as part of a team.
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  • 0 - 1 yrs
  • 0.9 Lac/Yr
  • Noida
Basic Computer Telecommunication Outbound Calling Basic Computers Convincing Power Negotiation Skills Voice Process
We are looking for a dedicated Calling Executive to join our team in Noida. This is a full-time position ideal for candidates with minimal work experience, who have completed at least 10th grade. As a Calling Executive, you will play a vital role in our communication efforts.nnKey Responsibilities:nn1. Customer Interaction: Make calls to customers to provide information about our products and services. You'll be the first point of contact, so clear communication is essential.nn2. Lead Generation: Identify potential customers and gather relevant information, helping the sales team to follow up on leads effectively.nn3. Feedback Collection: Engage with customers to collect feedback on products and services, which will help improve our offerings.nn4. Data Management: Maintain accurate records of calls made, customer interactions, and other relevant data to support our operations.nn5. Team Collaboration: Work closely with colleagues and report any challenges faced during calls to ensure a smooth workflow.nnRequired Skills and Expectations:nnCandidates should have strong communication skills, enabling them to convey information clearly and effectively. Basic computer skills are important for data management tasks. A proactive attitude, along with the ability to work in a team, is expected. We are looking for individuals who are eager to learn and grow within the company. As this role is office-based in Noida, punctuality and reliability are crucial to success.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida Sector 63
Lead Generation Inside Sales Outbound Calling Tele Sales Telesales Sales
Join our team as a Telesales Executive in Noida Sector 63. This is an exciting opportunity for individuals who are eager to start their career in sales. You will communicate with potential clients, promoting products and services effectively.nnKey Responsibilities:nn1. Outbound Calling: Make outbound calls to potential customers, explaining product benefits and answering questions to generate interest.n2. Lead Generation: Identify and qualify leads through effective communication and understanding of customer needs.n3. Customer Relationship Management: Maintain records of interactions with customers, ensuring follow-up as needed to nurture potential leads.n4. Sales Target Achievement: Work towards achieving daily and monthly sales targets as set by the management.n5. Feedback Collection: Gather customer feedback to help improve services and products.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills, with a clear and confident speaking style. A basic understanding of sales processes would be beneficial. Attention to detail is essential for maintaining accurate records and achieving sales goals. The ideal candidate should be motivated, enthusiastic about sales, and willing to learn. Since this is an office-based role, punctuality and professionalism are expected at all times. Applicants must be male and should have completed their 12th-grade education. Freshers with a strong desire to succeed in the telesales field are encouraged to apply.
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  • Fresher
  • Female
  • Ganesh Nagar Vistar Jaipur
Motivating Skill Outbound Calling
We are seeking a dedicated and enthusiastic Tele Caller to join our team in Ganesh Nagar Vistar, Jaipur. This full-time position is ideal for fresh female candidates who have completed their 12th grade and are eager to start their career in a dynamic work environment.In this role, you will primarily be responsible for making outbound calls to potential customers, providing them with information about our services, and addressing their inquiries. You will also maintain accurate records of each call and follow up with leads when necessary. Your goal will be to generate interest and assist the sales team in achieving their targets.Key responsibilities include:- Making Outbound Calls: You will initiate calls to potential customers, presenting our offerings and engaging them in conversation about their needs.- Customer Interaction: It is essential to listen to customer queries and provide thoughtful responses, ensuring a positive experience.- Record Keeping: You will maintain detailed logs of calls made, customer information, and follow-ups to help the team track leads effectively.- Reporting: Regular updates on call outcomes and customer feedback will be expected to refine our approach.The ideal candidate should possess strong communication skills, a pleasant phone demeanor, and the ability to work efficiently in a team. A good command of the local dialects can enhance your effectiveness in engaging with customers. A self-motivated attitude and the willingness to learn will contribute to your success in this role.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Female
  • Chennai
Voice Process Marketing Communication Outbound Calling Motivating Skill
We are seeking a dedicated Tele Caller to join our team in Chennai. This full-time position is suitable for fresh graduates or those with minimal experience, providing an excellent opportunity to start a career in telemarketing. The role requires a female candidate who is motivated and eager to succeed while working from home. nnKey Responsibilities:nn1. Conducting Calls: You will be responsible for making outbound calls to potential clients, introducing our services, and generating interest in our offerings.nn2. Customer Interaction: Engage with customers in a friendly and professional manner, answering their queries, and providing information to assist them in making informed decisions.nn3. Data Management: Maintain accurate records of calls made, customer interactions, and feedback to ensure effective follow-up and reporting.nn4. Meeting Targets: You will work towards achieving daily and monthly targets set by the management, which may include the number of calls made or leads generated.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess excellent verbal communication skills. A pleasant phone manner and the ability to engage with potential clients are crucial. Candidates should be self-motivated, organized, and willing to learn. Basic computer skills are necessary for managing data and following up with customers. A positive attitude and the ability to handle rejection gracefully will be important for success in this role.
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  • 0 - 2 yrs
  • Mohali
Customer Care International BPO Customer Support Customer Management Call Center Customer Communication Outbound Calling Customer Service Cold Calling
As a Customer Care Executive, you will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience. Your role is crucial in maintaining high levels of customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Quickly and effectively answer questions through phone calls, emails, or chat to assist customers with their needs. - Handle Complaints: Address customer complaints with empathy and professionalism, working towards a satisfactory solution. - Provide Product Information: Share detailed information about our products and services to help customers make informed decisions. - Maintain Customer Records: Accurately document customer interactions and feedback in our database for future reference and quality improvement. - Collaborate with Team Members: Work together with colleagues to ensure efficient service delivery and to suggest improvements in processes. Required Skills and Expectations:A successful candidate will have strong verbal and written communication skills to express ideas clearly. Good problem-solving abilities are essential for resolving customer issues efficiently. You should be friendly and approachable with a genuine desire to help others. Proficiency in basic computer skills and comfort with various communication tools is necessary. Adaptability and a positive attitude will help you thrive in a fast-paced environment. Experience is not mandatory, so we welcome freshers who are eager to learn and grow in the customer service field.
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  • 0 - 3 yrs
  • 0.9 Lac/Yr
  • Female
  • Vashi Navi Mumbai
Marketing Retail Sales Outbound Calling Direct Sales Lead Generation Problem Solving Inside Sales Cold Calling Client Management Negotiation Skills
Company: VyomaDepartment: SalesPosition: Inside Sales ExecutiveLocation: Navi MumbaiJob Type: Full-TimeSalary: 20,000 - 25,000 per monthVyoma is looking for an Inside Sales Executive to support our sales team by handling customer enquiries, preparing quotations, following up with clients, and coordinating with the sales team.This role is suitable for someone with good communication skills who is comfortable speaking with customers and handling regular follow-ups.* Handle incoming customer enquiries through calls and messages.* Prepare quotations based on customer requirements.* Share quotations with clients on time.* Follow up with clients regarding quotations and requirements.* Make regular customer follow-up calls.* Understand customer requirements and provide basic product information.* Coordinate with the field sales team for customer requirements.* Maintain records of enquiries, quotations, and follow-ups.* Coordinate with internal teams for order-related requirements.* Maintain good relationships with existing and potential customers.* Provide regular updates to the Sales Manager.* 1-3 years of experience in Inside Sales, Telecalling, Customer Service, or Sales Coordination preferred.* Good communication and telephone skills.* Basic knowledge of MS Excel and email.* Ability to prepare and share quotations.* Good follow-up and customer-handling skills.* Experience in architectural hardware, building materials, construction, real estate, or related products will be an advantage.* Freshers with good communication skills may also be considered.No aggressive sales targets.The main focus of this role is:* Quotation preparation* Sharing quotations* Client calls* Follow-ups* Customer coordination* Sales support20,000 - 25,000 per month, depending on experience and skills.We are looking for a responsible and well-spoken candidate who can communicate professionally with clients, manage quotations and follow-ups, and coordinate effectively with the sales team.Interested candidates can apply with their updated CV. On This Number :8097082244
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  • Fresher
  • Noida Sector 2
Lead Generation Marketing Online Sales Marketing Communication Convincing Power B2B Sales Outbound Calling
Urgent Hiring - Tele Marketing Executive / BDOWe are hiring for Sales Profile - Credit Card, Loan & Insurance.Qualification: 12th Pass & AboveExperience: Freshers & Experienced can applyGender: Male & FemaleSalary: 12,000 - 20,000/month + Unlimited IncentivesWorking Days: 6 DaysInterview Timing: 10:00 AM to 4:00 PMLocation: C-89, 3rd Floor, Sector 2, Noida, Near SBI BankInterested candidates can send their updated CV/Resume and attend the walk-in interview.
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  • Fresher
  • 1.5 Lac/Yr
  • Female
  • Nandgram Ghaziabad
Tele Caller Tele Sales Officer Outbound Calling Convincing Power Cold Calling Outbound Sales
We are looking for TeleSales Executives (Girl Candidates), Total no of vacancy 5. Fixed Salary along with the lucrative incentives. Work from Office Profile with 4 days off and 1 paid leave in a month.Minimum 3 months experience is required in Tele Calling Profile. Office Location is Nandgram, Ghaziabad. Local Candidates will get priority. Call or WhatsApp on 9310971677 for more details.
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  • 0 - 1 yrs
  • Pune
Outbound Calling Calling
We are seeking a dedicated Telecaller to join our team in Pune, India. This full-time position is ideal for both freshers and those with some experience. The Telecaller will be responsible for making calls to potential customers, providing information about our products or services, and addressing customer inquiries.Key responsibilities include conducting outbound calls, ensuring customer satisfaction, and collecting feedback to improve our offerings. A mobile phone will be provided for making calls, allowing the Telecaller to perform their duties effectively. Training will be provided to equip the candidate with the necessary skills to succeed.Candidates should possess strong communication skills and a friendly demeanor, as they will be engaging with customers regularly. A commitment to delivering excellent service and the ability to listen and respond to customer needs are essential. Basic computer skills and familiarity with office software will be beneficial for managing customer interactions and maintaining records.The role requires working in the office during day shifts. Candidates must be prepared for a full-time schedule, focusing on delivering results and building rapport with customers. This position is suited for individuals who are motivated to learn and grow within the telemarketing field. Join our team and contribute to our mission of providing outstanding customer service.
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Female
  • Konnagar Hooghly
Good Communication Convincing Power Voice Support BPO Call Center Outbound Calling Telecommunication Voice Process
We are seeking a dedicated Tele Counselor to join our team in Konnagar, Hooghly. This full-time position is ideal for female candidates with 0 to 3 years of experience and a minimum educational qualification of 10th pass. nnAs a Tele Counselor, you will play a vital role in assisting individuals through phone consultations and providing them with the information they need.nnKey responsibilities include:nn- Conducting Calls: You will make outbound calls to potential clients, providing them with information about our services and addressing their queries.n- Counseling: Offer guidance and support to clients based on their needs while maintaining a professional and empathetic approach.n- Record Keeping: Document important details from each call and maintain accurate records to ensure smooth follow-up and service delivery.n- Collaborating with Teams: Work closely with other departments to ensure that clients receive the best support and resources available.nnRequired skills and expectations include:nn- Strong communication skills are essential for effectively conveying information and ensuring a positive experience for clients.n- An empathetic demeanor is crucial for understanding and addressing the concerns of clients.n- Basic computer skills for maintaining records and using software applications relevant to the job.n- A willingness to learn and adapt to new processes to stay updated with company offerings and improve client interactions. nnCandidates who meet these criteria are encouraged to apply and become an essential part of our team.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO
Key ResponsibilitiesMake outbound calls to prospective customers to promote products and services.Handle inbound customer inquiries and provide accurate product information.Generate and qualify leads through telephonic conversations.Fix appointments and schedule meetings for the sales team.Maintain and update customer databases and CRM records.Follow up with potential customers and nurture leads.Achieve daily, weekly, and monthly calling and conversion targets.Handle customer objections professionally and effectively.Collect customer feedback and share insights with management.Ensure a high level of customer satisfaction and service quality.
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BPO Telecaller - Nashik

Impact Hr & Km Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling
Key ResponsibilitiesCall Handling: Make outbound calls to potential/existing customers or manage inbound inquiries following standard call scripts and guidelines.Customer Support & Inquiry Handling: Resolve customer issues promptly, provide precise information regarding products, services, or account status, and escalate complex cases appropriately.Lead Generation / Sales Support: Identify sales opportunities, pitch products/services, qualify leads, and follow up with prospective clients to convert inquiries into sales.Data Entry & CRM Updates: Accurately record call details, customer feedback, resolution status, and contact information into the CRM or call logging software.Process Compliance: Strictly adhere to quality standards, call duration targets, attendance guidelines, and compliance rules.Target Achievement: Meet or exceed daily/weekly call volume targets, first-call resolution (FCR) rates, or lead generation goals.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Calling Executive Calling AR Calling Executive AR Caller Outbound Calling Cold Calling Domestic Calling
Key ResponsibilitiesMake outbound calls to prospective and existing customers.Handle inbound inquiries professionally and provide accurate information.Generate and qualify leads through telephonic conversations.Schedule appointments, meetings, or service visits for the sales team.Follow up with prospects and customers as required.Maintain and update customer databases and call records.Explain products, services, offers, and promotions effectively.Address customer concerns and escalate issues when necessary.Achieve daily, weekly, and monthly calling targets.Prepare call reports and share updates with management.Ensure a high level of customer satisfaction during interactions.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Female
  • Tirunelveli
Microsoft Excel Marketing Communication Voice Process Outbound Calling
We are seeking a motivated and friendly Female Tele Caller to join our team in Tirunelveli. This is a full-time position that allows you to work from home. The ideal candidate will be responsible for communicating with potential customers, providing information about our services, and assisting in lead generation.nnKey Responsibilities:nn1. Customer Communication: Reach out to potential customers via phone calls to introduce our products and services. Maintain a polite and helpful tone to create a positive impression.nn2. Information Gathering: Collect relevant information from prospective clients and accurately record it in our database for future reference and follow-up.nn3. Lead Generation: Identify and qualify potential leads by engaging with callers and understanding their needs. Schedule appointments for further discussions with the sales team.nn4. Customer Support: Address customer inquiries and provide necessary information about services. Ensure customer satisfaction by resolving any issues that may arise during the conversation.nn5. Reporting: Maintain daily records of calls made, responses received, and potential leads generated. Provide reports to the supervisor as needed.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication skills, both verbal and written. A friendly and approachable demeanor is essential for engaging with customers effectively. The ability to work independently from home and manage time efficiently is necessary. Previous experience is not required, making this an excellent opportunity for freshers eager to begin their career in tele-calling.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Marthandam Kanyakumari
Voice Process Outbound Calling Basic Computer Skills Domestic BPO
Roles and ResponsibilitiesHandle outbound customer calls.Respond to customer queries in a professional manner.Provide accurate information about products and services.Maintain customer records and update call details.Resolve customer issues or escalate them when requiredRequirementsGood communication skills in English or Telugu.Good listening and customer handling skills.Basic computer knowledge and MS Office skills.Willingness to work in a voice process.
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Female
  • Konnagar Hooghly
Basic Computers Tele Caller Customer Relationship BPO Voice Basic Computer Skills Telecommunication Outbound Calling Lead Generation Cold Calling Presentable Telesales Tele Sales Communication Skills
Key ResponsibilitiesClient/Student Engagement: Conducting inbound and outbound calls to engage with prospective students or clients. Information & Guidance: Providing information about educational programs, courses, products, or career opportunities. Problem-Solving: Addressing client inquiries, concerns, and needs in a professional and empathetic manner. Process Management: Guiding clients through enrollment processes, scheduling appointments, and following up on leads or inquiries. Record Keeping: Maintaining accurate records of client interactions and progress. Performance: Meeting performance metrics related to client satisfaction or conversion rates. Key SkillsCommunication: Exceptional verbal communication, active listening, and persuasive speaking skills. Interpersonal Skills: Strong empathy, patience, and the ability to build rapport over the phone. Problem-Solving: Effectively resolving issues and providing appropriate recommendations. Tech Proficiency: Comfort with digital communication platforms and telecommunication systems. Confidentiality: Maintaining sensitive client information with discretion. Qualifications & ExperienceEducation: A bachelor's degree in a related field such as psychology, counseling, human resources, or a related discipline is often required. Experience: Previous experience in counseling, customer service, sales, or human resources is frequently preferred.
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Airport Customer Service Associate - Full Time - Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kishanganj
Outbound Calling Strategic Communication Customer Retention Inbound Calls Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Kishanganj, Bihar, where you will be the friendly face helping travelers have a pleasant experience at the airport.nnAs an Airport Customer Service Associate, your primary responsibility will be to assist passengers with their needs, ensuring a smooth travel process. You will provide information about flight schedules, gate changes, and any other inquiries. Handling ticketing and boarding procedures is also part of your role. You will assist passengers with check-in and baggage claims, offering support and resolving issues as they arise.nnTo succeed in this role, you should have excellent communication skills, both verbal and written, as you will interact with diverse travelers. You must be customer-focused, displaying patience and understanding, even in stressful situations. Being a team player is essential, as you will work closely with other staff members to ensure a seamless operation. nnAn eye for detail and the ability to multitask are important, as you will often manage several requests at once. Basic computer skills are required for tasks such as checking bookings and updating passenger information. nnIf you are ready to embark on an exciting career and enjoy working in a fast-paced environment, we encourage you to apply for this rewarding position.
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Airport Customer Service Associate Fresher

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Murshidabad
Outbound Calling Strategic Communication Customer Retention Inbound Calls Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin a dynamic team as an Airport Customer Service Associate in Murshidabad, India. This role is perfect for individuals who enjoy helping others and thrive in a fast-paced environment.nnKey Responsibilities:nn1. Customer Interaction: Engage with passengers at the airport, providing information and assistance regarding flights, boarding procedures, and services available.nn2. Handling Queries: Address customer concerns and inquiries effectively, ensuring a positive travel experience for all passengers.nn3. Coordinating Services: Work closely with various departments to facilitate smooth check-in processes and ensure timely departure of flights.nn4. Maintaining Professionalism: Uphold the company's standards by presenting a friendly and professional demeanor at all times.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills to interact with customers and convey information clearly. A friendly attitude and strong problem-solving abilities are essential to address passenger concerns effectively. Attention to detail is important to ensure that all processes run smoothly. Applicants should be willing to work full-time at the office, demonstrating a commitment to delivering high-quality customer service. Finally, a minimum educational qualification of passing the 10th grade is required, with no prior experience necessary. This position offers an exciting opportunity to start a career in the aviation industry and support travelers.
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Freshers & Experience || Full Time || Airport Customer Service Associate

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Outbound Calling Strategic Communication Customer Retention Inbound Calls Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nAs an Airport Customer Service Associate, you will be the first point of contact for passengers at the airport, providing exceptional service and support. This role is perfect for individuals looking to start their career in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Greet passengers warmly and assist them with check-in, boarding, and any inquiries. Ensure they have a smooth and pleasant experience from arrival to departure.nn2. Issue Resolution: Address and resolve passenger concerns or complaints effectively and efficiently, ensuring a satisfactory outcome.nn3. Flight Information: Provide accurate flight information, including delays and gate changes, helping passengers stay informed during their journey.nn4. Safety and Compliance: Adhere to safety protocols and airport regulations while assisting passengers, ensuring a secure environment for everyone.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, enabling them to interact clearly and positively with passengers from diverse backgrounds. Patience and problem-solving abilities are essential to handle various customer concerns. A good sense of teamwork is necessary, as you will collaborate with colleagues to enhance the overall passenger experience. Punctuality and reliability are crucial, as the role requires consistent attendance in a fast-paced airport environment. A background in customer service, even if minimal, is advantageous but not mandatory, as this role welcomes individuals with a passion for delivering excellent service.
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