Outbound Calling Job Vacancies in Vesu

We are looking for a dedicated Tele Caller to join our team in Vesu, Surat. In this role, you will communicate with customers over the call, providing information and assisting with their inquiries. Your goal will be to enhance customer satisfaction and support our sales efforts.Key Responsibilities:1. **Customer Communication**: Engage with potential and existing customers through phone calls to understand their needs and provide accurate information about our services.2. **Lead Generation**: Identify and qualify leads by gathering relevant information and updating our database with potential customers to enhance our service opportunities.3. **Problem Resolution**: Address customer concerns and issues promptly, ensuring that their questions are answered and that they feel valued.4. **Follow-Up Calls**: Conduct follow-up calls to previous customers to gather feedback, confirm their satisfaction, and encourage repeat business.Required Skills and Expectations:Candidates Fresher with GOOD ENGLISH COMMUNICATION AND experience candidates should have a minimum of 1 year and a maximum of 7 years of experience in telecalling or a related field. A graduate degree is required. Strong communication and interpersonal skills are essential, along with a friendly and persuasive phone manner. You should also possess good organizational skills, the ability to multitask, and proficiency in using computer systems for data entry and management. The role requires a proactive approach to achieve targets and a passion for customer service.And Yes there will be 'BEST INCENTIVES PROGRAM'.

Telesales & Lead Conversion: Make outbound calls to prospects and explain the features and benefits of our software solutions.Customer Communication & Product Explanation: Engage with customers via call to understand their requirements and explain suitable products accordingly.Product Demo Scheduling & Execution: Arrange and conduct online demonstrations of the software to interested leads.Follow-Up & Closure: Maintain consistent follow-up with potential clients to ensure successful closure of sales.Back Office Support: Maintain lead and sales records, handle incoming inquiries, and coordinate with the internal team.Customer Support on Call: Offer assistance and support to customers post-purchase and help them with product-related queries.

Job Title: Customer Relationship Executive [CRE]Location: 301-305 DHRIJASONS RICHMOND PLAZA 3RD FLOOR B/S SWASTIKMILESTONE VESU , SURAT.Employment Type: Full-TimeJob Summary:We are looking for an enthusiastic and result-oriented Customer Relationship Executive(CRE) to manage inbound and outbound customer calls and follow up on leads. This roleoffers performance-based incentives, rewarding individuals who consistently achieve andexceed targets.Key Responsibilities :Lead Calling & Talent Coordination: Make outbound calls to artists, models, and new talent based on agencyrequirements. Follow up with artists for auditions, availability, and document submissions. Call and coordinate with clients (production houses, brands,agencies) for castingbriefs and requirements. Maintain updated records of artists, leads, and casting inquiries.Client & Artist Relationship Management: Build and maintain strong relationships with clients and talents. Address inquiries, resolve queries, and ensure smooth coordination between artistsand clients. Share casting updates, audition schedules, and feedback promptly.Incentive-driven Sales Support: Work towards achieving monthly calling and conversion targets. Earn incentives bases on walk in customer on weekly and monthly basisReporting & Data Handling: Maintain accurate and updated databases of clients, leads, and artist profiles. Prepare daily and weekly reports of calls made, leads generated, and closuresachieved.Qualifications: Minimum HSC (12th pass) or Graduate in any stream. 6 months to 2 years in telecalling, customer service, client coordination, orcasting-related roles preferred. Freshers with excellent communication skills and interest in the media/entertainmentindustry can apply.Skills Required: Excellent verbal and written communication in Hindi, English, and local language (ifapplicable). Strong interpersonal skills with a friendly and approachable attitude. Ability to manage pressure, targets, and multi-task effectively. Basic computer skills and knowledge of MS Excel, WhatsApp, and email handling

We are looking to hire a team of people with good communication skills, Fluent English accent with no mother tongue influences and with experience of working in an International BPO.

Hiring for 20 Tele Marketing Executive Jobs in Althan, Surat, Vesu, Surat with a minimum of 2 Years Experience, Required Educational Qualification is Professional Degree, B.A, B.C.A, B.B.A, B.Com, B.Ed with Good knowledge in Microsoft excel, outbound calling, lead generation, Leadership Skills, Tele Marketing, Marketing Incharge, Service Advisor, etc.

Making outbound calls to Customers for Sales and achieving the monthly targets.The candidate with outbound experience will be added advantage. Freshers are also eligible to apply.Answering potential customers' questions and sending additional information.Keeping up with product and service information and updates.Researching and qualifying new leads.Candidate should communicate in English &Hindi in both languagesCandidate must have basic computer knowledge (Excel).