Customer Service Inbound SupportOutbound SupportCustomer RelationshipCommunication SkillsVoice ProcessHindi & English FluencyOutbound CallingCustomer SupportCustomer HandlingDomestic BPOBPO VoiceTelephone HandlingCustomer CareCold CallingInbound CallsChat SupportHindi BPOGood Communication Skills
Bright Future RPD Hiring Solutions is actively hiring energetic and communication-focused Customer Service Associates (Inbound/Upselling) for one of our reputed client companies based in Sector 127, Noida. Full salary paid training provided from Day 1!Key Responsibilities:Handling inbound customer queries efficiently and providing timely resolutions.Suggesting and upselling relevant products/services to customers during interactions.Maintaining high customer satisfaction (CSAT) scores and quality standards on calls.Documenting call summary and customer interaction details accurately.Salary & Perks:Freshers Salary: 17,500 CTC / month (Includes Basic + Retention Bonus + Travel Allowance)Experienced Salary: 18,500 CTC / monthAdditional Benefits: Performance Incentives + Monthly Service BonusTransport: Free Bus/Shuttle service available from major Noida metro stations.Eligibility Criteria:Graduates (Freshers) OR Undergraduates with 12+ months customer support experience.Excellent command over English (Versant 4+) and Hindi.(Note: Technical graduates like B.Tech/BCA/B.Pharma require 6-12 months experience).Contact & Application Details:Contact Person: Rajan SharmaPhone / WhatsApp: 8595974460How to Apply: Direct call or DM your updated Resume on WhatsApp for shortlisting.
We are looking for a dedicated Customer Care Executive & Upselling to join our team in Noida Sector 127. The ideal candidate will assist customers with inquiries, ensuring a positive experience and prompt resolutions.nnKey Responsibilities:nn- Customer Assistance: Actively engage with customers to address their queries and provide information about our products and services.n n- Problem Resolution: Handle customer complaints efficiently, following up to ensure an appropriate resolution and maintain customer satisfaction.nn- Team Collaboration: Work closely with team members to improve service quality and share insights for better customer engagement.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of 12th pass and have no prior experience required, making this an excellent opportunity for freshers. Strong communication skills, both verbal and written, are essential for effectively interacting with customers. The candidate should have a positive attitude, patience, and the ability to handle stressful situations with ease. A commitment to delivering excellent customer service and the ability to work collaboratively in a team setting is crucial. The role is full-time and requires working from the office, so the candidate must be available during designated working hours. Adaptability and willingness to learn about company products and services are important for success in this position.
Hiring for one of the top most bpo 5 days working 2 days off mode of interview will be virtual need a candidate with excellent communication WhatsApp CV : 7300614424