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Logistics Manager Graduate Jobs in Chennai

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Export Sales Manager - Chennai

Talent Zone Consultant

  • 7 - 10 yrs
  • Chennai
Export Sales International Business Development Export Documentation International Trade B2b Sales Overseas Client Acquisition Distributor Management Incoterms Lc Logistics Coordination Negotiation
Location: Chennai Experience: 7-10 Years Industry: Export / International Trade / ManufacturingWe are looking for an experienced Export Sales Manager to drive international sales, develop overseas markets, and build strong relationships with global clients and distributors.Key Responsibilities:Develop and execute export sales strategies to expand international markets.Identify overseas customers, distributors, and business opportunities.Manage export sales enquiries, quotations, negotiations, and order closures.Build and maintain long-term relationships with international clients.Coordinate with logistics, production, and documentation teams to ensure timely shipments.Monitor export regulations, market trends, and competitor activities.Achieve export sales targets and prepare sales performance reports.Key Skills: Export Sales, International Business Development, Export Documentation, International Trade, B2B Sales, Overseas Client Acquisition, Distributor Management, Incoterms, LC, Logistics Coordination, Negotiation
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  • 10 - 15 yrs
  • 6.0 Lac/Yr
  • Chennai
Customs Regulations Global Markets ImportExport Laws Shipping Procedures Supply Chain Inventory Control Logistics Management Market Research Data Analysis
We are seeking an experienced professional for an Export position in Chennai, India. The ideal candidate should have 10 to 15 years of relevant experience and hold a graduate degree. This full-time role requires working from the office.nnKey Responsibilities:nn1. Manage Export Operations: Oversee all aspects of export activities, ensuring compliance with regulations and timely shipments to customers.n2. Coordinate with Logistics: Collaborate with logistics partners to arrange transportation, monitor shipments, and resolve any logistical issues that arise during the export process.n3. Develop Export Strategies: Create and implement effective strategies to enhance export volume and maintain strong relationships with international clients.n4. Prepare Documentation: Ensure all export documentation is accurate, complete, and submitted in accordance with customs and regulatory requirements.nnRequired Skills and Expectations:nnThe candidate should possess strong knowledge of export procedures and international trade regulations. Excellent communication skills are essential for liaising with clients and internal teams. The ability to solve problems effectively and handle unexpected challenges is critical in this role. Proficiency in documentation and strong organizational skills will help manage the export process efficiently. A proactive approach towards improving operational efficiency and a strong understanding of logistics and supply chain management are necessary to succeed in this position. Candidates should also be comfortable working in an office environment and adapting to dynamic business needs.
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  • 2 - 6 yrs
  • Chennai
Supply Chain Management Procurement Coordination Inventory Management Warehouse Management Logistics Supplier Management Vendor Negotiation FTWZ Coordination Order Processing Dispatch Management Stock Reconciliation Inventory Turnover Sample Management Customer Coordination MIS Reporting Cost Optimization
We are looking for a Supply Chain & Logistics Executive to manage the end-to-end movement of goods from suppliers to the warehouse and customers. The role involves supplier coordination, cost negotiation, inventory integrity, order dispatch, sample management, and timely response to customer queries while ensuring supply chain efficiency and cost optimization.Key Responsibilities:Ensure goods reach the warehouse within the planned ETA and maintain a maximum variance of 5 days for at least 90% of shipments.Coordinate with suppliers and negotiate material costs to achieve cost reductions or maintain existing cost levels.Negotiate with FTWZ partners to optimize logistics and handling costs.Maintain at least 95% accuracy between physical stock and book stock.Monitor inventory levels and achieve an inventory turnover ratio of 4 times per year.Identify slow-moving stocks that have remained unsold for more than 90 days and inform the Sales team by the 7th of every month.Ensure 90% of customer orders are dispatched within 24 hours of receiving the order.Ensure samples are dispatched to customers within 2 days of receiving the request from the Sales team.Track shipments, deliveries, inventory movement, and pending orders.Respond to customer queries within 24 hours of receiving the request.Identify opportunities to reduce supply chain costs and improve delivery timelines.Required Skills & Qualifications:Any Graduate / Diploma in Supply Chain, Logistics, Commerce, Business Administration, or a related field.2-5 years of experience in Supply Chain, Logistics, Procurement, Inventory, Warehouse, or Order Management.Strong knowledge of procurement, supplier coordination, logistics, and inventory management.Good understanding of warehouse and order fulfillment processes.Hands-on experience in inventory reconciliation and maintaining stock accuracy.Knowledge of inventory turnover and slow-moving inventory management.Ability to coordinate and track inbound and outbound shipments.Good knowledge of MS Excel and ERP/inventory management systems.Strong analytical, problem-solving, communication, and customer-handling skills.
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Looking For Assistant Manager

Hankyu Hanshin Express India Private Limited

  • 5 - 8 yrs
  • Chennai
Freight Forwarding Field Sales Manager Shipping Line Logistics
1. Interact with clients to Identify new business opportunity. 2. Handling Existing clients & maintain the relationship.3. Achieving monthly sales target.4. Fix for target customer for short term & Long term - Increasing business opportunity.5. Rate negotiation with clients, Liner & overseas agents.6. RFQ process for client requirements.7. New project implementation & stream line. 8. Review monthly performance Analyze & Improvement.9. Account receivable on business revenues. 10. Regular new customer visit and enquiry generation11. Result oriented / Revenue generating Attitude and Self driven sales activities scheduling.
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  • 2 - 5 yrs
  • 4.5 Lac/Yr
  • Chennai
Marketing Communication Internet Marketing Advertising Product Marketing Channel Development Consumer Behaviour Presentation Skills
We are looking for a Marketing Manager with 2 to 5 years of experience in the logistics industry. The ideal candidate will develop and implement marketing strategies to boost our brand presence and drive customer engagement in Chennai, India.Key Responsibilities:- Strategy Development: Create and execute marketing plans that align with company goals, focusing on increasing market share in the logistics sector.- Market Research: Analyze market trends, customer needs, and competitor activities to identify opportunities for growth.- Campaign Management: Design and oversee marketing campaigns, utilizing various channels such as digital marketing, social media, and print advertising to reach target audiences.- Content Creation: Generate engaging content, including brochures, newsletters, and website updates, to promote our services and enhance customer interaction.- Collaboration: Work closely with sales, operations, and customer service teams to ensure a unified approach to marketing and communication efforts.Required Skills and Expectations:The candidate should possess strong analytical skills, allowing them to interpret market data and adjust strategies accordingly. Excellent communication and interpersonal skills are essential for collaborating with various teams and presenting ideas clearly. Additionally, the ability to manage multiple projects and meet deadlines is crucial. A solid understanding of digital marketing tools and techniques is required, along with the ability to think creatively and strategically. Candidates must also show a strong commitment to the logistics industry and a desire to contribute to its growth.
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Opening For Transport Executive

SEA Bird Shipping & Logistics Pvt Ltd

  • 5 - 11 yrs
  • 5.0 Lac/Yr
  • Chennai
Fleet Coordination Transport Regulations Logistics Management Reporting Route Planning Customer Service
We are seeking a dedicated Transport Executive to join our team in Chennai. The ideal candidate should have 5 to 11 years of relevant experience, along with a background in B.A or B.B.A. This full-time role requires working from the office and is open exclusively to male candidates.Key Responsibilities:- Manage Transport Operations: Oversee daily transport activities to ensure efficient and timely transport of goods and personnel.- Coordinate Logistics: Work closely with suppliers and clients to schedule and track deliveries, ensuring all logistics operations flow smoothly.- Ensure Compliance: Monitor transport processes to ensure adherence to safety and regulatory requirements, minimizing risks during operations.- Optimize Routes: Analyze and determine the most efficient transportation routes to reduce costs and time during delivery.- Maintain Records: Keep accurate records of transportation activities, including vehicle maintenance, driver schedules, and delivery logs for reporting purposes.- Communicate Effectively: Liaise with various departments, drivers, and external stakeholders to facilitate seamless transport solutions.Required Skills and Expectations:Candidates should possess strong organizational abilities and attention to detail. Effective communication skills are essential for coordinating with teams and external partners. Additionally, candidates should be adept in problem-solving and possess a solid understanding of logistics and transport management. Proficiency in using relevant software and tools is also expected. The ideal candidate should have a proactive attitude and the ability to work well under pressure, ensuring all transport operations run smoothly.
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Hiring For Export & Import Manager

Beacon HR & IR Consultants

  • 5 - 9 yrs
  • 8.0 Lac/Yr
  • Chennai
Customs Regulations Import Export Laws Supply Chain Logistics Management Customer Service Global Markets Shipping Procedures Documentation International Trade
Job Opening: Manager - Commercial Exports / Imports / Logistics ChennaiOne of my clients, a leading manufacturing company, is seeking an experienced Manager - Commercial Exports / Imports / Logistics to lead their global trade operations.Position: Manager - Commercial Exports / Imports / LogisticsLocation: Thirunindravur, Chennai, Tamil Nadu, IndiaCTC: INR 5,00,000 to INR 8,00,000 per annum (negotiable based on interview performance)Key Responsibility: Lead end-to-end commercial import/export and logistics operations ensuring regulatory compliance, supply chain optimization, and strategic partnerships with international clients, freight partners, and customs authorities.Required Qualifications: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, International Trade, or related fieldMinimum 5 years of hands-on experience in global logistics and import/export operations, preferably in manufacturingTransformer industry experience preferredKey Skills: EXIM Operations, Customs Clearance, Freight Forwarding, INCOTERMS, DGFT Regulations, SEZ Compliance, International Trade, Shipping Documentation, Supply Chain Management, Logistics CoordinationInterested candidates, please send your resumes to: fredrick.castro@hrirconsultancybeacon.comFredrick Castro Founder & Chief Consultant Beacon HR & IR Consultancy Mobile: 8754488004 Website : https://www.hrirconsultancybeacon.com/
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  • 1 - 5 yrs
  • Alandur Chennai
Sales Marketing Operations Logistics Operations Freight Forwarding FCL LCL Customer Relationship Travel Sales Client Management NVOCC
Sales & Marketing Executive NVOCC OperationsJob Summary:We are looking for a dynamic and results-driven Sales & Marketing Executive to join our team. The ideal candidate will have experience in the NVOCC (Non-Vessel Operating Common Carrier) industry, focusing on business development, customer relationship management, and market expansion. This role requires strong communication, negotiation, and analytical skills to drive sales and increase brand visibility.Key Responsibilities:Sales & Business Development: Develop and implement sales strategies to expand the companys NVOCC business. Identify new business opportunities and maintain strong relationships with freight forwarders, shippers, and consignees. Generate leads, negotiate contracts, and close deals to achieve sales targets. Conduct market research to analyze trends, customer needs, and competitor activities. Work closely with overseas agents and partners to develop global trade lanes.Marketing & Branding: Plan and execute marketing campaigns to promote company services. Maintain and enhance brand presence through digital marketing, trade shows, and networking events. Develop marketing materials, presentations, and social media content. Collaborate with internal teams to improve service offerings based on customer feedback and market demand.Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Provide excellent customer service and ensure prompt resolution of customer issues. Develop customized solutions based on customer needs and service capabilities. Conduct regular client meetings and visits to strengthen business partnerships.Reporting & Analysis: Prepare sales reports, forecasts, and market analysis for management review. Monitor and evaluate sales performance to ensure business growth. Provide insights on pricing strategies and competitive positioning.Requirements: Bachelors degree in Business, Marketing, Logistics, or a related field. Minimum 2-5 years of experience in sales & marketing within the NVOCC/Freight Forwarding industry. Strong understanding of international shipping, container logistics, and trade lanes. Excellent negotiation, communication, and interpersonal skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office and CRM tools. Willingness to travel as required.Preferred Qualifications: Existing client base in the freight forwarding or shipping industry. Knowledge of Incoterms, international trade regulations, and shipping documentation. Experience working with overseas agents and partners.
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Logistics Operations Logistics Supply Chain Transportation Warehouse Operations
Job descriptionRole & responsibilitiesSupply chain complianceImport & re-export compliance, mandatory certification / registration for smooth trade of productsCompliance while importation, storage, and distribution within IndiaDistribution compliance, E-waybill, E-invoice etc.Outsourced Warehouse OperationsEnsure that the outsourced operations are performing as per the agreed SLAs & KPIs with the Logistics Partner(s).Establish and ensure adequate reporting with the Logistics Partner(s).Maintain & develop relationship with the External Logistics provider, Customs, StatutoryorganisationsEnsure accurate management of inventory.Permanent re-engineering of the existing processes to implement improvements andmaximize the performance of the platform.Import & Export OperationsEnsure that all inbound & Outbound operations are managed within the agreed SLAs & KPIs.Ensure full compliance of Customs rules and regulations.Ensure compliance to policy & procedures of brands in all aspects of operations.Evaluate, negotiate and appoint key transport suppliers.Regular scanning for changes in Customs and other related Govt. authorities laws to ensure seamless flow for import and export.GeneralMaintaining working relationship with India customs and other relevant agenciesResolving issues at customs if anyDuty Drawback filings and recoveriesEnsure on-time completion of logistics projectsInterested Candidate send their updated Resume (hr.modernplacement@gmail.com) & Call for more details onMonday to Saturday at 10:00 AM to 06:00 PMCONTACT NUMBER7678412154
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Senior Logistics Officer

Sardius Technologies

  • 0 - 4 yrs
  • 1.0 Lac/Yr
  • Chennai
Freshers Communication Skills Logistics Officer Walk in
We have vacant of 15 Senior Logistics Officer Jobs in Chennai, velachery,freshers, communication skills, for Freshers Educational Qualification : Other Bachelor Degree Skill freshers, communication skills etc.
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Sales Manager (Female)

Trustnow Advisors

Retail Sales Direct Sales International Logistics Freight Forwarding Sales Manager
Job Description for Sales Manager/Business Development ManagerJob title: Sales Manager/Business Development ManagerExperience: 5+ yearsLocation: Bangalore/Hyderabad/Chennai/Coimbatore/Mumbai/Kolkata/VizagWork type: PermanentWork mode: OnsiteRequirements: Sales professional experienced in freight forwarding and international logistics.About us: Tripath Logistics is one of the fastest emerging logistical solution providers, specialized in delivering efficient, reliable, and customer-oriented comprehensive solutions tailored to customers needs, covers various aspects of logistical solutions, including air/ocean freight logistics, warehousing, and ground transportation and on-and-off-site assistanceWe are looking for experienced and aggressive sales professional with a background in International Logistics & Forwarding in and around Bangalore. Candidate must possess very strong - Professional marketing experience Excellent communication & presentation skills Responsible for creating qualified leads, Meet & exceed monthly targets Maintain active engagement with new and existing leads through persuasive follow-up communications designed to increase chance of closure Ability to develop industry contacts and grow in a start-up environment Enthusiastic, hard-working and passionate about workAccount abilities: Responsible for developing the overall marketing vision and marketing strategy for Bangalore/Chennai/Hyderabad/Delhi/Mumbai Location. Integrate and ensure implementation and delivery of marketing plan at local market level. Maintain Market Understanding and Consumer Insights by keeping track of customer needs, current & future business environment and industry trends, total market volumes & margins, identification of key segments, channels & customers and competitive position. Engagement of key external stakeholders: agencies, government, other regulatory authorities, press, and industry associations.Roles and Responsibility
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Logistics Manager

AGC India Private Limited

  • 2 - 5 yrs
  • 2.5 Lac/Yr
  • Chennai
Logistics Manager Tele Sales Executive Quality Control Analyst Walk in
Anglo Indian PreferredLogistics ManagerTelesales - FemalesQuality ControlAttractive Salary & Competitive Incentives For AllMust Have A Good Command In EnglishMinimum 2 Years Experience In Same Role RequiredMust Be Proactive And Have The Ability To Work Independently Urgent Requirement
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Logistic Manager/Admin Manager (Chennai)

Millicon Consultant Engineers Pvt. Ltd.

  • 1 - 7 yrs
  • 2.0 Lac/Yr
  • Chennai
Banking Administration Admin Manager Walk in
We have a requirement for a Logistic Manager in a permanent role.Logistic Manager/Admin ManagerExperience : 2-3 yrseven If 2 3 yrs experience he has will be ok OR Good Admin Manager type Candidate knowledge of Banking , good communication etc ..Location : Spencer plaza,chennai.600002Salary-25K -30KKirti GaikwadHR EXCUTIVE
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Virugambakkam Chennai
Purchase Procurement Buyer Procurement Executive Exim Logistics Executive Supply Chain Executive SCM Export Export Documentation Import Export Manager Sourcing
Coordinating with existing vendors and sourcing new vendors depending on requirementFollowing up with Vendors on the Purchase follow-upFinalizing freights with Shipping Companies,Organizing the Logistics in ensuring the smooth execution of the shipment,Prepares documents and forms to move goods efficiently through import and export steps and procedures.Maintains a database that tracks Vendors.Performs other duties as assigned
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Trade Sales Manager

Drhl India Services Private Limited

  • 4 - 6 yrs
  • 20.0 Lac/Yr
  • Chennai
Freight Forwarding Logistics Sales Manager
SCOPE:-Identify new business opportunities, develop business plans for each product vertical and ensure implementation.-Establishing a network of strategic sub-agents (CHA / Localised strong forwarding agents) within India to acquire new business opportunities using our local and International network strengths.-Increase business from existing clients obtained through overseas nominations by upselling and cross-selling strategies-Make sales calls with existing and prospective clients.-Generate Quantified /Qualified sales leads and action same with our network partners.-Provide timely reports of Performance/KPI to higher management
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Area Sales Officer (Warehouse & Logistics)

Viva Facility Services Pvt Ltd

Sales & Business Development Manager Walk in
Key Responsibilities and Accountabilities: Responsible for developing a plan to achieve sales target for the territory assigned. Responsible for comprehensive field work to identify prospects and develop clientele. Ensure systematic presentation of organizations services to identified prospects. Regularly attend client grievances and ensure complaints are resolved within the desired timeframe. Responsible for collection of outstanding payments from the clients as per terms of credit contractually agreed. Responsible for establishing and managing relationships with existing clients within the assigned territory for incremental business. Ensure to send daily, weekly, or monthly sales reports to the Reporting Head providing information about the calls made, sales effected, services rendered, route schedule, expenses incurred, market scenario, competition, if any, etc. Responsible to attend sales meetings convened by seniors at periodical intervals to discuss the challenges faced in business development. Responsible to attend business related exhibitions/seminars and update to seniors. Open to travel extensively within the territories assigned. Maintain consistently positive interactions to nurture customer relationship. Take ownership of customer issues and follow-through till resolution. Perform Cold-calling and build a strong pipeline of business prospects.2- 4 years in Sales of Logistics Services to Pharma & Healthcare Industry. Freshers can apply who have a flair for Sales and wish to join an enterprising organization.
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  • 1 - 5 yrs
  • 3.5 Lac/Yr
  • Chennai
Logistic Coordinator Administration Head
Logistics Managers are professionals who are responsible for ensuring that the supply chain is efficient and effective throughout their organization. They organize, store and monitor the distribution of goods to ensure items and resources are shipped to their appropriate destinations.
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Senior Executive Operations

GreenTurn Global Logistics Pvt Ltd

Microsoft Office Supply Chain Management Logistics Branch Operations
Applicant must have 3-5 years of experience in export and import documentation with a customs broker or freight forwarder. Candidate is expected to have In-depth knowledge of various types of shipping bill, checking of shipping bill, co-ordinate for SI filing, AMS filing, liner BL release, in-depth knowledge of various type of bill of entries, checking of bill of entry, vessel/flight ETA tracking, filing of IGM and involves co-ordination with shipping lines, cfs, airlines, NVOCCs and customers. Proficiency in English (written & oral) is a must.
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Assistant Manager-logistics

Saffron Consultants

  • 5 - 10 yrs
  • 10.0 Lac/Yr
  • Chennai
Logistics Manager Inventory Management Customer Support Material Management Walk in
Job DescriptionPOSITION TITLE: Asst ManagerFUNCTION: Customer Support and Logistics REPORTS TO: Manager (Customer Support and Material Planning)LOCATION: Chennai, IndiaTravel 20% POSITION SUMMARY: The Jobholder is responsible to lead overall customer Support and logistics team with experience in handling Indian Commercial vehicle Customers and Export Customers. To manage a team and sound SAP knowledge is required. To co-ordinate with internal production team on aligning production team.KEY ACCOUNTABILITIES:1. To have exposure in Handling major CV OEMs (AL, TML, TCL, VECV) and Export customers (GM, FORD)2. Sound Knowledge on Sales/order processing, Logistics Function (Cost Optimization and Warehouse management)3. Sound knowledge on SAP transactions (SD / PP / MM / MRP I)4. FG Material flow improvement (VSM and Inventory Optimization)5. Knowledge on packaging, returnable packaging if any.6. Logistics supplier management (Domestic transporter)QUALIFICATIONS:Bachelors Degree 5+Years experience in industry Preferably Mechanical + Electronics background candidate with SAP knowledge (SD / PP/ MM Module)Excellent Written and Verbal communication (English)Customer Handling, Logistics, Supervision, Inventory control, Analyzing Information
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Store Executive

venticare medical Inc

  • 1 - 3 yrs
  • Thirumudivakkam Chennai
Material Management Logistics Store Management Inventory
Preferred Male Candidates onlyReceive materials from Stores and enter into the appropriate software etc.Record all stock items that are issued out to other depts. /sections with proper approvals.Sort and place inventory in storage areas, shelves or in bins according to predetermined sequence such as, types and product code.Keep record of materials or items received or distributed in accordance with established procedure.Maintain daily/weekly cycle counts of all stock items and submit stock level to the manager.Inspect materials received for quantity, quality, condition & spec.Ensure monthly stock taking and the stock/value report must be submitted to the management.Store racks must arrange and labelled as well as demarcated.Any other duties that may be assigned to you by management from time to time.Assures all completed orders are properly tagged when delivered to packing/shipping station.Good with Microsoft Excel.
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Hiring For Admin Executive

Cynosure Corporate Solutions

  • 1 - 3 yrs
  • Chennai
Office Administration Facility Management Vendor Management Procurement Negotiation Housekeeping Management Security Coordination Asset Management Inventory Management Travel & Logistics Courier & Dispatch Budget Management Invoice Processing Cost Optimization Workplace Safety Employee Support Event Coordination MS Office
We are looking for an Admin Executive to manage day-to-day office administration and facility operations. The ideal candidate should be capable of coordinating vendors, maintaining office assets and records, handling logistics, supporting employees, and ensuring a safe, clean, and efficient workplace.Key Responsibilities:Manage overall office administration and ensure a safe, clean, and efficient workplace.Coordinate housekeeping, security, maintenance, workspace allocation, and other facility requirements.Maintain office records, documents, supplies, and administrative processes.Manage vendors and service providers, including quotations, procurement, negotiations, and SLA compliance.Maintain company assets and conduct periodic asset audits, maintenance, movement, and disposal.Coordinate travel, transportation, logistics, courier, and dispatch requirements.Monitor administrative budgets, expenses, invoices, and vendor payments.Identify opportunities for administrative cost optimization.Ensure compliance with workplace health, safety, and regulatory requirements.Provide administrative support for employee onboarding and workplace readiness.Organize meetings, office events, and employee engagement activities.Required Skills & Qualifications:Any Graduate preferred.1-3 years of experience in office administration, facility management, or a similar role.Good knowledge of vendor and facility management.Experience handling procurement, quotations, negotiations, and vendor coordination.Strong organizational and time-management skills.Good communication and interpersonal skills.Basic knowledge of MS Office and administrative documentation.Ability to manage multiple administrative activities independently.Strong attention to detail and problem-solving skills.Male candidates preferred.
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  • 8 - 12 yrs
  • Chennai
Order Management Order Processing Order Fulfillment Order to Cash O2C Supply Chain Logistics ERP SAP Customer Order Management Inventory Coordination SLA Management MIS Team Management
Order Management ManagerExperience: 8-12 YearsLocation: ChennaiWe are hiring an Order Management Manager to oversee end-to-end order processing, fulfillment, and customer order operations while ensuring timely and accurate deliveries.Key ResponsibilitiesManage end-to-end order management and fulfillment operations.Monitor order processing, invoicing, dispatch, and delivery activities.Coordinate with sales, warehouse, logistics, finance, and customer service teams.Resolve order issues, exceptions, cancellations, and escalations.Drive process improvements and improve order accuracy and turnaround time.Track operational KPIs, prepare MIS reports, and ensure SLA compliance.Lead and mentor the order management team.Relevant SkillsOrder Management, Order Processing, Order Fulfillment, Order to Cash, O2C, Supply Chain, Logistics, ERP, SAP, Customer Order Management, Inventory Coordination, SLA Management, MIS, Team Management
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