International Voice Process Job Vacancies in Bopal

We are looking for an International BPO Executive to join our team in Bopal. In this role, you will be an important part of our customer service operations, helping to provide exceptional support to our global clients. The position is full-time and requires you to work from our office.**Key Responsibilities:**- **Customer Support:** Handle inbound and outbound calls to address customer inquiries and complaints, ensuring a high level of satisfaction.- **Data Entry:** Accurately enter customer information and update records in our system to maintain up-to-date and organized data.- **Product Knowledge:** Learn and understand our products and services to effectively assist customers with their needs.- **Problem Solving:** Identify issues and provide appropriate solutions, ensuring a quick resolution for customers.- **Feedback Handling:** Collect customer feedback and communicate it to the management team for continuous improvement of services.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers from different backgrounds. A basic understanding of customer service principles is desired, as is the ability to work well in a team environment. You should be comfortable using computers and have a keen attention to detail for accurate data management. A positive attitude and willingness to learn are essential, as you will be expected to adapt to new challenges. Prior experience is not necessary, making this an ideal position for fresh graduates.

We are hiring for Medical Tourism (International process).Freshers and Experienced both candidates can apply.Must have good spoken and written communication skills.Ready to work in night shift (US Shift).Kindly send your resume/CV at hr@vahininfotech. comAddress:3103 & 3104, 3rd floor, A wingThe Retail Park, Bopal, AhmedabadInterview Timing: 12:00 PM to 5:00 PMKindly carry your updated resume/CV.

(-/) Experience: 03 Years (Freshers Welcome) Location: AhmedabadQualification: Undergraduate & Graduate (Both Eligible) : Virtual Onsiteinterested candidate can share cv to rshwetagupta011@gmai.lcom

Position: Associate International Voice ProcessEducational Qualifications:Open to graduates and undergraduates from any discipline.1)Location - Iscon Ambli Rd, Ahmedabad2)Salary - Competitive salary package: 23,000 CTC for freshers candidates3)Experience For experienced candidates, candidate will get : 30,000 CTC to 31,000 CTC ( 6 months to 1 year) 4)Interview Mode :-1)1st round interview - F2F interview at Client OfficeRole Overview:We are seeking individuals with excellent communication skills and strong computer literacy to join our dynamic team.Key Responsibilities:Make outbound calls to insurance companies for claim status and eligibility verification.Follow up insurance carriers based on client appointments.Track and update the status of unpaid claims.Adapt to various voice-based processes as required.Maintain accurate daily logs of activities.Complete assigned tasks efficiently and accurately, adhering to client SLAs.Work collaboratively in a team environment to achieve shared goals.Escalate issues to senior management in a timely manner when necessary.Skills Required:Strong analytical and problem-solving abilities.Proficiency in MS Office and familiarity with relevant applications.Excellent verbal communication and convincing skills.Attention to detail and accuracy.Strong time management and organizational skills.Ability to work under deadlines while maintaining confidentiality.Initiative and teamwork-oriented mindset.Experience:Open to both fresher and experienced candidates with a background in the International Voice Process.Shift Timings (Only Male Candidates Eligible):05:30 PM 03:30 AM09:00 PM 06:00 AMEmployee Value Proposition (EVP):5-day workweek (Monday Friday).Competitive salary package: 23,000 CTC for freshers.Additional perks:o1,500 per month Attendance Bonus.o25,000 Retention Bonus.Recognized as a Great Place to Work certified company.30 earned leaves per calendar year.Continuous career progression with Learning & Development programs (Technical, Soft Skills, Communication, Leadership).Performance-based bonuses & loyalty benefits.Structured Rewards & Recognition programs.Competitive salary aligned with market standards.Equal career opportunities with a diverse, inclusive, and discrimination-free workplace.A vibrant company culture with festival celebrations and engaging employee events.

Handle inbound and outbound international calls with clarity, accuracy, and professionalism.Ensure high levels of customer satisfaction by resolving concerns effectively. Maintain call logs and update customer records as per defined processes. Adhere to quality, compliance, and performance benchmarks. Collaborate with team leaders to enhance service delivery.

Handle inbound and outbound calls for international record retrieval in the US.Communicate effectively with clients and healthcare providers.Navigate databases to retrieve medical records accurately.Ensure compliance with legal and procedural requirements.Maintain confidentiality and data security.Collaborate with team members to meet targets.Provide excellent customer service.Stay updated on relevant regulations.Participate in training for skillenhancement.

Graduate/MBA/BBA Freshers - Researcher (Voice Process) Researcher will be primarily responsible for conducting the telephonic Surveys/Interviews thru cold calling and collecting the data, manually and leveraging the automation tools. The candidate should have strong written and verbal communication skills in English, Persistence, self-motivation, versatility, critical thinking, problem-solving, communication skills, a sense of humour and an authentic demeanour are assets. Define the lead qualification rules and refine those based on the client feedback. Excellent web research acumen and interest. Adequate knowledge of data collection methods (polls, focus groups, surveys etc) PC proficiency + strong skills in MS Office Suite (Outlook, Word, PPT, Excel) is essential. Understand and leverage the sources of information. Understand the tools to research the data and also capture the data. Own and Drive continuous improvement within the process through Quality initiatives. Collecting and analysing equity fundamentals data for Global market and taking ownership in data quality controls to ensure consistent and high quality data are manufactured in order to meet product requirements. Need to work with considerable latitude under the direction of the Ops Head / Ops Manager and in sync with the vision of the company.SalaryCompetitive Salary. Commensurate with experience. This position will be follow the following 1 month training and learning program around Research Methods and Research Model. Following this the candidate will be on Probation period of 6 months and will not be liable for any offer benefits or vacation pay. CTC Salary 2.5 Lakhs to 3.5 Lakhs annuallyShift Timing Candidate must be flexible to work across shifts such as Australian (early morning), European (Afternoon) and American (Evening). Generally the working hours for the above shifts could be -

Job Title: International Bpo Voice Process - Chat SupportLocation: Vadodara & GandhinagarSalary: Up to 30k (Based on BPO experience & Interview) Shifts: Night shift and Rotational shift between 6 am - 10 pm (24*7 envirDear Jobseekers,We have an exciting opportunity for the role of Customer Experience Specialist - Chat Support in Vadodara & Gandhinagar locations.We are looking for candidates with excellent communication skills and fluency in English. Fronment)Week Off: Any two rotational week offResponsibilities:Provide excellent customer service through chat support.Respond promptly to customer inquiries.Handle and resolve customer complaints.Identify and escalate issues to the appropriate channels when necessary.Follow up on customer interactions and ensure customer satisfaction.Document all customer interactions in the appropriate system.Meet or exceed quality and productivity goals.Participate in training and coaching sessions as required.Maintain a positive and professional attitude towards customers and colleagues.Be flexible to work in a 24*7 environment with night shifts and rotational offs.Must be able to commute within a local transport boundary of 30kms.

We have vacant of 50 International Non - Voice Process Jobs in Ahmedabad,Customer Support Leader,Chat Support Executive,Business English,Back Office executive,Customer Service Representative,Customer Associate, for Freshers Educational Qualification : Higher Secondary, Other Bachelor Degree, Any Master Degree, Other Doctorate Degree Skill Customer Support Leader,Chat Support Executive,Business English,Back Office executive,Customer Service Representative,Customer Associate etc. Support the customer service team to complete the customer experience Ensure accuracy of data and research to ensure a positive experience May be sending and validating documentation, working in data bases to check information correctness

Hiring Sr. Executives -International BPO!Job Summary:Designation: Sr. AssociateProcess: International B2B Telecom processJob Location: Ahmedabad (Gujarat)Salary: 16 K to 30 K per monthEarning prospects: Very lucrative Incentives, performance bonus and growth through IJPWorking Days: Fixed night shift / Monday-Friday / 9 hrsRequired Skills:Applicant should be excellent in English communicationShould be able to analyse the client and deliver the perfect servicesFreshers may apply but should have excellent English communication skillsShould possess high customer convincing skillsShould be able to join on immediate note if selectedNote: Free Pick and Drop facility for only Female Associates from certified cab vendor

[Viddius Solution ] is a global leader in service], dedicated to delivering exceptional customer service on an international scale. We are currently seeking a dynamic and multilingual Customer Service Representative to join our team and contribute to our commitment to providing top-notch service to our diverse customer base.Position: Customer Service Representative (CSR) - International Inbound ServiceLocation: [Ahmedabad] Job Type: Full-TimeResponsibilities:Multilingual Support:Provide exceptional customer service in multiple languages to cater to our diverse international clientele.Handle inbound calls, emails, and chat inquiries with cultural sensitivity and language proficiency.Cross-Cultural Communication:Demonstrate cultural awareness and adapt communication styles to meet the needs of customers from different regions.Foster positive relationships with international customers to enhance overall satisfaction.Issue Resolution:Investigate and resolve customer issues effectively, ensuring a high level of customer satisfaction.Collaborate with international teams to address complex problems and provide timely solutions.Product and Service Knowledge:Stay updated on the company's global products and services to provide accurate information to customers.Assist in the development of training materials to enhance the team's international product knowledge.Documentation and Reporting:Maintain detailed and accurate records of international customer interactions, transactions, and feedback.Generate reports to analyze international customer trends and suggest improvements.Qualifications:Fluency in [list of languages relevant to your customer base].Accent of LanguagePrevious experience in international customer service or a related field.Excellent cross-cultural communication skills.Strong problem-solving abilities and attention to detail.Ability to work flexible hours to accommodate different time zones.Requirements:post graduate

What we are looking for?We are looking for a dynamic Sr. Researcher to conduct survey requirements for our projects.What youll be doing:o Call and conduct Market Research Surveys for 8 hours in 9 hours of shifto Lead generation; Find contacts, mainly decision makers and people who influence decisionso Verify details of the contact:- phone, fax, email, reporting structure, title, address etc.o Build and utilize your skill-set of speaking to Senior Management representatives across the globeo Work in a shift duration of 50 hours spread across 6 dayso Grab your performance based incentives via achieving daily/weekly/monthly/quarterly targetso Utilize your research skills on platforms like Linked-ino Study and understand our project-survey requirementso You will operate in a fast paced and target oriented environment which in turn will help you build lifelong skill setsWhat are the skills that youll need to succeed in this role:Technical Skills Behavioral SkillsKnow- how about IT & KPO industry Customer DelightResearch Skills FlexibilityTelephone Etiquettes Communication SkillsStress Management Time Management SkillsConvincing Skills Listening SkillsProfessionalism (Attendance/Punctuality)Teamwork Our shifts are rotational; APAC (6.30 Am to 3.30 Pm ), UK ( 1.30 Pm to 10.30 Pm), US (6.30 Pm to 4.30 Am ), NZ(12.30 Am to 10.30 Am) ; our male employees are encouraged to be open to all shifts at all times whereas our female employees are encouraged to be open to work in shifts between 6:30 Am to 11:00 Pm) Flat shift allowance of Rs. 2200 is paid for Night Shifts We work Monday to Saturday with a week off on SundayWhat are the perks in store for you? You will gain extensive knowledge of various trends in various markets/countries across various products, services You will learn global business requirements via interaction with our global clientele Stepping stone to make a career in Market Research / Marketing industry