Associate – International Voice Process (Male)

Maxzen Hr Services Private Limited

0 - 1 Years
15 Openings
3.8 - 4.0 Lac/Yr
Posted today
Face-to-Face interview
Ahmedabad

Key Skills

Communication Skills Computer Literacy

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Job Description

Position: Associate – International Voice Process

Educational Qualifications:

Open to graduates and undergraduates from any discipline.

1)Location - Iscon Ambli Rd, Ahmedabad

2)Salary - Competitive salary package: ₹23,000 CTC for freshers candidates

3)Experience – For experienced candidates, candidate will get : ₹30,000 CTC to ₹31,000 CTC ( 6 months to 1 year)

4)Interview Mode :-

1)1st round interview - F2F interview at Client Office

Role Overview:

We are seeking individuals with excellent communication skills and strong computer literacy to join our dynamic team.

Key Responsibilities:

Make outbound calls to insurance companies for claim status and eligibility verification.

Follow up insurance carriers based on client appointments.

Track and update the status of unpaid claims.

Adapt to various voice-based processes as required.

Maintain accurate daily logs of activities.

Complete assigned tasks efficiently and accurately, adhering to client SLAs.

Work collaboratively in a team environment to achieve shared goals.

Escalate issues to senior management in a timely manner when necessary.

Skills Required:

Strong analytical and problem-solving abilities.

Proficiency in MS Office and familiarity with relevant applications.

Excellent verbal communication and convincing skills.

Attention to detail and accuracy.

Strong time management and organizational skills.

Ability to work under deadlines while maintaining confidentiality.

Initiative and teamwork-oriented mindset.

Experience:

Open to both fresher and experienced candidates with a background in the International Voice Process.

Shift Timings (Only Male Candidates Eligible):

05:30 PM – 03:30 AM

09:00 PM – 06:00 AM

Employee Value Proposition (EVP):

5-day workweek (Monday – Friday).

Competitive salary package: ₹23,000 CTC for freshers.

Additional perks:

o₹1,500 per month Attendance Bonus.

o₹25,000 Retention Bonus.

Recognized as a Great Place to Work certified company.

30 earned leaves per calendar year.

Continuous career progression with Learning & Development programs (Technical, Soft Skills, Communication, Leadership).

Performance-based bonuses & loyalty benefits.

Structured Rewards & Recognition programs.

Competitive salary aligned with market standards.

Equal career opportunities with a diverse, inclusive, and discrimination-free workplace.

A vibrant company culture with festival celebrations and engaging employee events.