International Telecaller Female Graduate Jobs in Zirakpur

Description:We are urgently hiring candidates for US Process.Free Accommodation Provided !!Candidates should be comfortable for Night Shifts. Candidates should be available for Immediate joining.Industry: BPO / Call CentreRole Category: VoiceBenefits: Commuter assistance Food provided Free AccomodationSchedule: Fixed shift Monday to Friday Night shift US shiftSupplemental pay types: Performance bonus Yearly bonusLanguage: English (Required)Shift availability: Night Shift (Required)Ability to Commute: Zirakpur, Punjab (Required)

Join a dynamic team as an International BPO Executive based in IT Park, Chandigarh. This role is perfect for fresh graduates looking to start their careers in the business process outsourcing sector.Key Responsibilities:1. Customer Support: Interact with international clients via phone, email, or chat to address their inquiries, provide solutions, and ensure a positive customer experience.2. Problem Solving: Identify customer issues and resolve them efficiently by gathering relevant information and offering appropriate solutions.3. Documentation: Maintain accurate records of customer interactions, transactions, and feedback to enhance service quality and streamline processes.4. Team Collaboration: Work closely with team members to meet performance targets and improve overall customer satisfaction. Participate in team meetings to share insights and strategies.5. Training: Engage in ongoing training and development sessions to enhance product knowledge and communication skills, ensuring you stay updated with industry standards.Required Skills and Expectations:Candidates should possess strong communication skills in English, both written and verbal, to interact effectively with international clients. A positive attitude, patience, and a customer-oriented mindset are essential for success in this role. Additionally, candidates should be proficient in using computers and have basic knowledge of software applications. Fresh graduates holding a degree are encouraged to apply, as this position provides an excellent opportunity to gain practical experience in the BPO industry.

Interested candidate MUST HAVE experience in International Calling Process.Comfortable for working in NIGHT SHIFTS.Excellent communication in ENGLISH.5-Days workingComfortable in cold-calling.Outbound & Inbound calls