International BPO Executive Jobs For B.A Freshers

Join a dynamic team as an International BPO Executive based in IT Park, Chandigarh. This role is perfect for fresh graduates looking to start their careers in the business process outsourcing sector.

Key Responsibilities:

1. **Customer Support**: Interact with international clients via phone, email, or chat to address their inquiries, provide solutions, and ensure a positive customer experience.

2. **Problem Solving**: Identify customer issues and resolve them efficiently by gathering relevant information and offering appropriate solutions.

3. **Documentation**: Maintain accurate records of customer interactions, transactions, and feedback to enhance service quality and streamline processes.

4. **Team Collaboration**: Work closely with team members to meet performance targets and improve overall customer satisfaction. Participate in team meetings to share insights and strategies.

5. **Training**: Engage in ongoing training and development sessions to enhance product knowledge and communication skills, ensuring you stay updated with industry standards.

Required Skills and Expectations:

Candidates should possess strong communication skills in English, both written and verbal, to interact effectively with international clients. A positive attitude, patience, and a customer-oriented mindset are essential for success in this role. Additionally, candidates should be proficient in using computers and have basic knowledge of software applications. Fresh graduates holding a degree are encouraged to apply, as this position provides an excellent opportunity to gain practical experience in the BPO industry.

• Experience

  Fresher

• No. of Openings

  100

• Education

  Graduate (B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech/B.E)

• Role

  International BPO Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  21 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Benefits include

  PF, Internet Allowance, Laptop, Health Insurance, ESI, 5 Working Days, Two-way Cab

• Face Interview Location

  eClerx IT Park Chandigarh