International BPO Female 12th Pass Jobs in Mohali

Join a dynamic team as an International BPO Executive based in IT Park, Chandigarh. This role is perfect for fresh graduates looking to start their careers in the business process outsourcing sector.Key Responsibilities:1. **Customer Support**: Interact with international clients via phone, email, or chat to address their inquiries, provide solutions, and ensure a positive customer experience.2. **Problem Solving**: Identify customer issues and resolve them efficiently by gathering relevant information and offering appropriate solutions.3. **Documentation**: Maintain accurate records of customer interactions, transactions, and feedback to enhance service quality and streamline processes.4. **Team Collaboration**: Work closely with team members to meet performance targets and improve overall customer satisfaction. Participate in team meetings to share insights and strategies.5. **Training**: Engage in ongoing training and development sessions to enhance product knowledge and communication skills, ensuring you stay updated with industry standards.Required Skills and Expectations:Candidates should possess strong communication skills in English, both written and verbal, to interact effectively with international clients. A positive attitude, patience, and a customer-oriented mindset are essential for success in this role. Additionally, candidates should be proficient in using computers and have basic knowledge of software applications. Fresh graduates holding a degree are encouraged to apply, as this position provides an excellent opportunity to gain practical experience in the BPO industry.

We require candidates with good Communication skills who can handle any customer confidently.

Urgent hiring for International processDescription:- Voice process- Minimum 12th Pass- Rotational Shifts- Rotational week offs- Work from Office- Immediate joining- 25-30 WPM typing speed- Cab facility is provided- Excellent english communicationResponsibilities:- Must be able to address customer specific problems- Maintain customer records and conversations- Answer incoming queries on call- Able to resolve the problems and provide resolutions- should be able to communicate effectivelyHow to apply:Interested candidates may apply by sharing profiles.How to share profiles:Whats app profiles at six-two-three-nine-zero-seven-four-five-zero-oneWhat salary is offered:Starting salary is TWENTY thousand and can go upto THIRTY-thousand per monthWho can apply:Both Freshers and Experience can applyThis job is offered by CREST Group & Arcforces