Hotel Manager Female 12th Pass Jobs in Shillong

We are looking for a motivated Hotel Executive to join our team in Shillong. This role is perfect for freshers or individuals with up to two years of experience. The Hotel Executive will assist in ensuring smooth hotel operations and provide excellent guest services.Key Responsibilities:1. **Guest Check-in and Check-out**: You will greet guests upon arrival, assist with the check-in process, and ensure a seamless check-out experience, handling payments and reservations.2. **Customer Service**: Engage with guests to address their needs and resolve any issues. Your aim will be to create a welcoming atmosphere and encourage repeat visits.3. **Room Management**: Keep track of room availability and maintain accurate records of bookings. You will communicate with housekeeping to ensure rooms are ready for new guests.4. **Marketing Support**: Assist in promoting hotel services and facilities to attract more guests. Encouraging customer feedback will also be important for improving services.Required Skills and Expectations:Candidates should have strong communication skills and a friendly demeanor to interact effectively with guests and team members. Being organized and detail-oriented is essential to manage multiple tasks and maintain accuracy in bookings. Basic computer skills are necessary for handling reservations and managing guest information. A positive attitude and willingness to learn will be highly valued in this dynamic environment.

We are looking for a Hotel Management Executive to join our team in Shillong. This part-time position is ideal for candidates with 0 to 2 years of experience who have completed at least their 12th grade. **Key Responsibilities:**- **Front Desk Operations:** You will greet guests, check them in and out, and handle reservations, ensuring a pleasant experience for every visitor.- **Customer Service:** Assisting guests with their inquiries and complaints is crucial. You will need to listen and respond accurately to their needs.- **Room Management:** You will coordinate with housekeeping to ensure that rooms are clean and ready for guests, maintaining high standards of cleanliness.- **Coordination with Departments:** You will communicate with various departments such as housekeeping and maintenance to ensure smooth hotel operations.- **Handling Payments:** You will assist with billing and processing payments, ensuring that all transactions are accurate and secure.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with guests and team members. - A positive attitude and willingness to help are crucial, as customer service is at the heart of this role.- Basic knowledge of hotel operations would be beneficial, but we are open to training candidates eager to learn.- You should demonstrate good organizational skills to manage your tasks efficiently in a fast-paced environment.- Flexibility to work varied shifts, including weekends and holidays, is important as the hospitality industry operates around the clock.