Hotel Manager 12th Pass Jobs in Shillong

We are seeking a dedicated Hotel Assistant in Shillong, India, to support daily operations and enhance guest experiences. Ideal candidates will have a passion for hospitality and good communication skills.Key Responsibilities:- **Guest Assistance**: Welcome guests warmly, handle check-in and check-out procedures, and provide information about hotel services and local attractions.- **Room Management**: Ensure guest rooms are clean, tidy, and well-stocked with amenities by coordinating with housekeeping staff.- **Customer Service**: Address guest inquiries and concerns promptly, ensuring a pleasant stay and maintaining high satisfaction levels.- **Administrative Support**: Assist in handling bookings, updating records, and managing paperwork to keep the administration organized.- **Team Collaboration**: Work closely with other hotel staff to ensure smooth operations and effective communication across departments.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and be open to working full-time in an office environment. Previous experience in a hotel or customer service is advantageous but not mandatory. Strong organizational and interpersonal skills are essential for interacting with guests and supporting team tasks efficiently. A friendly, positive attitude, flexibility to adapt to different situations, and a willingness to learn are key qualities we seek in applicants.

We are seeking a motivated Hotel Executive to join our team in Shillong. This entry-level role is ideal for individuals looking to start their career in the hospitality industry, with a focus on providing excellent service to guests.Key Responsibilities:1. Guest Services: Welcome guests upon arrival and assist with check-in and check-out processes, ensuring a smooth and pleasant experience.2. Communication: Respond to guest inquiries and requests promptly, either in person or via phone and email, maintaining a friendly and professional demeanor.3. Coordination: Collaborate with other departments to meet guest needs and ensure all requirements are fulfilled efficiently.4. Record Keeping: Maintain accurate records of guest information, booking details, and any special requests to ensure efficient service delivery.5. Problem Solving: Address and resolve any guest complaints or issues that arise during their stay, striving for guest satisfaction.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and some experience in customer service is preferred but not required. Strong communication skills are essential, as is a friendly and approachable attitude. You will need to be organized and detail-oriented, capable of managing multiple tasks simultaneously. A commitment to providing a high level of service and a desire to learn and grow within the hospitality field are key expectations for this role.

We are seeking a dedicated Hotel Supervisor to manage daily operations at our hotel in Shillong, India. This role is perfect for motivated individuals with 0 to 2 years of experience who have completed their 12th grade education.Key Responsibilities:1. **Guest Relations**: Ensure guests have a pleasant experience by addressing their needs and resolving any issues promptly.2. **Staff Coordination**: Supervise hotel staff, providing training and support to create a cohesive team that delivers excellent service.3. **Room Management**: Oversee housekeeping and maintenance to ensure that rooms are clean and meet quality standards.4. **Inventory Control**: Manage hotel supplies and inventory, ensuring that all necessary items are available for operations.5. **Reporting**: Maintain records of daily operations, guest feedback, and staff performance, reporting findings to higher management for improvements.Required Skills and Expectations:Ideal candidates should have strong communication skills to effectively interact with guests and staff. A friendly and professional demeanor is essential for creating a welcoming atmosphere. Basic knowledge of hotel operations is beneficial, and candidates should be able to work well under pressure, especially during busy times. Attention to detail and a proactive attitude will help in solving problems efficiently. Candidates must be self-motivated, eager to learn, and ready to participate in various training sessions for personal and professional growth in the hospitality industry.

We are looking for enthusiastic and dedicated Hotel Staff to join our team in Shillong. The ideal candidate will help create a welcoming environment for our guests and ensure smooth daily operations.**Key Responsibilities:**- **Guest Service:** Greet and assist guests upon arrival, answering questions and providing information to ensure a comfortable stay.- **Front Desk Operations:** Manage check-ins and check-outs efficiently, handling reservations and payments accurately to maintain smooth front desk operations.- **Housekeeping Assistance:** Support cleaning staff by ensuring that public areas are tidy and supplies are well-stocked, helping maintain a clean and welcoming atmosphere.- **Food and Beverage Support:** Assist in serving food and beverages, ensuring that all orders are taken promptly and delivered accurately to enhance guest satisfaction.- **Team Collaboration:** Work closely with other staff members to ensure seamless communication and cooperation, contributing to an effective team environment.**Required Skills and Expectations:**- Candidates should have completed their 12th grade and be eager to learn on the job, as previous experience is not mandatory.- Strong communication skills are essential for effectively interacting with both guests and team members.- A positive attitude and a friendly demeanor are key, as this role requires engaging with guests and making them feel welcome.- Basic knowledge of hotel operations and a willingness to follow instructions and learn new tasks will be beneficial.- Flexibility to work in shifts, including weekends and holidays, is expected to meet the demands of the hotel industry.