We are seeking a dedicated Hotel Assistant in Shillong, India, to support daily operations and enhance guest experiences. Ideal candidates will have a passion for hospitality and good communication skills.
Key Responsibilities:
- **Guest Assistance**: Welcome guests warmly, handle check-in and check-out procedures, and provide information about hotel services and local attractions.
- **Room Management**: Ensure guest rooms are clean, tidy, and well-stocked with amenities by coordinating with housekeeping staff.
- **Customer Service**: Address guest inquiries and concerns promptly, ensuring a pleasant stay and maintaining high satisfaction levels.
- **Administrative Support**: Assist in handling bookings, updating records, and managing paperwork to keep the administration organized.
- **Team Collaboration**: Work closely with other hotel staff to ensure smooth operations and effective communication across departments.
Required Skills and Expectations:
Candidates should have a minimum educational qualification of 12th grade and be open to working full-time in an office environment. Previous experience in a hotel or customer service is advantageous but not mandatory. Strong organizational and interpersonal skills are essential for interacting with guests and supporting team tasks efficiently. A friendly, positive attitude, flexibility to adapt to different situations, and a willingness to learn are key qualities we seek in applicants.
Experience
0 - 2 Years
No. of Openings
120
Education
12th Pass
Role
Hotel Assistant
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 28 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR -6009584556