Job Description

We are seeking a dedicated Hotel Assistant in Shillong, India, to support daily operations and enhance guest experiences. Ideal candidates will have a passion for hospitality and good communication skills.

Key Responsibilities:

- **Guest Assistance**: Welcome guests warmly, handle check-in and check-out procedures, and provide information about hotel services and local attractions.

- **Room Management**: Ensure guest rooms are clean, tidy, and well-stocked with amenities by coordinating with housekeeping staff.

- **Customer Service**: Address guest inquiries and concerns promptly, ensuring a pleasant stay and maintaining high satisfaction levels.

- **Administrative Support**: Assist in handling bookings, updating records, and managing paperwork to keep the administration organized.

- **Team Collaboration**: Work closely with other hotel staff to ensure smooth operations and effective communication across departments.

Required Skills and Expectations:

Candidates should have a minimum educational qualification of 12th grade and be open to working full-time in an office environment. Previous experience in a hotel or customer service is advantageous but not mandatory. Strong organizational and interpersonal skills are essential for interacting with guests and supporting team tasks efficiently. A friendly, positive attitude, flexibility to adapt to different situations, and a willingness to learn are key qualities we seek in applicants.
  • Experience

    0 - 2 Years

  • No. of Openings

    120

  • Education

    12th Pass

  • Role

    Hotel Assistant

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 28 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

  • Face Interview Location

    GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR -6009584556

About Go Star Aviation

Go Star Aviation trains aspiring professionals for Air Hostess, Cabin Crew, and Ground Staff careers with industry-focused training and placement support.
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