Hotel Booking Job Vacancies in Visakhapatnam

As an Air Ticketing Agent, you will be responsible for managing customer bookings and providing exceptional service to travelers. Your role is crucial in ensuring a seamless travel experience for our clients.**Key Responsibilities:**- **Booking Airline Tickets:** You will assist customers in booking flights, making sure to provide the best options based on their travel needs and preferences.- **Managing Customer Inquiries:** Handling customer queries and providing accurate information about flight schedules, prices, and airline policies will be a part of your daily work.- **Issuing Tickets:** You will issue electronic tickets and ensure that all ticketing procedures are accurately followed, confirming all bookings.- **Handling Payments:** Assisting customers with payments and providing them with necessary receipts and confirmations related to their bookings.- **Resolving Issues:** Addressing any customer complaints or issues regarding their bookings or travel plans in a professional manner.**Required Skills and Expectations:**You are expected to have good communication skills to interact effectively with customers. A basic understanding of airline services and ticketing processes will be beneficial, though training will be provided. Attention to detail is important to avoid errors in bookings. A friendly and patient attitude is essential as you will be dealing with diverse customers. Proficiency in using computers and ticketing systems is needed, and a strong willingness to learn will help you succeed in this role.