Interview For Air Ticketing Agent || 12th Pass - Freshers

As an Air Ticketing Agent, you will be responsible for managing customer bookings and providing exceptional service to travelers. Your role is crucial in ensuring a seamless travel experience for our clients.

Key Responsibilities:

- Booking Airline Tickets: You will assist customers in booking flights, making sure to provide the best options based on their travel needs and preferences.

- Managing Customer Inquiries: Handling customer queries and providing accurate information about flight schedules, prices, and airline policies will be a part of your daily work.

- Issuing Tickets: You will issue electronic tickets and ensure that all ticketing procedures are accurately followed, confirming all bookings.

- Handling Payments: Assisting customers with payments and providing them with necessary receipts and confirmations related to their bookings.

- Resolving Issues: Addressing any customer complaints or issues regarding their bookings or travel plans in a professional manner.

Required Skills and Expectations:

You are expected to have good communication skills to interact effectively with customers. A basic understanding of airline services and ticketing processes will be beneficial, though training will be provided. Attention to detail is important to avoid errors in bookings. A friendly and patient attitude is essential as you will be dealing with diverse customers. Proficiency in using computers and ticketing systems is needed, and a strong willingness to learn will help you succeed in this role.

• Experience

  0 - 1 Years

• No. of Openings

  40

• Education

  12th Pass

• Role

  Air Ticketing Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office