Hospitality Executive 12th Pass Jobs in Dibrugarh

Aviation hospitality combines specialized customer service with airline safety protocols, ensuring passenger comfort and security from check-in to landing. It covers cabin crew duties, ground handling, and in-flight service, focusing on enhancing the overall traveler experience to drive airline loyalty

As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.

We are looking for a dedicated Hospitality Executive to join our team in Dibrugarh. This role is ideal for individuals who are enthusiastic about providing excellent service and have a desire to grow in the hospitality sector. Key Responsibilities:- **Customer Service**: Interact with guests to ensure their needs are met, addressing any questions or concerns they may have.- **Check-In / Check-Out**: Manage the check-in and check-out processes efficiently to ensure a smooth experience for guests.- **Reservations Management**: Assist in handling reservations, including processing online bookings and confirming guest information.- **Issue Resolution**: Address any issues or complaints guests may have during their stay, striving for immediate resolution to enhance guest satisfaction.- **Collaboration with Team**: Work closely with other departments, such as housekeeping and food service, to ensure a seamless experience for guests.Required Skills and Expectations:- Candidates should have a minimum educational qualification of 12th pass. - Excellent communication skills are essential for effective interaction with guests and team members.- A friendly and positive attitude towards customer service is crucial, as this role involves direct guest engagement.- Basic computer literacy, including familiarity with reservation and management software, is preferred.- A willingness to work in a fast-paced environment, staying adaptable to changing situations.This full-time role requires a commitment to working from our office in Dibrugarh, perfect for those beginning their career in hospitality or looking to gain more experience.

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.

Female Indian nationals, with an Indian Passport, between 18 to 27 years of age.Educational Qualification: A minimum of 10+2, from a recognised Board or University.Communication: Fluency and clarity of speech in both English and Hindi.Height and Weight: A minimum of 155 cms, and weight proportionate to BMI.Appearance: Positive body language and well groomed. No tattoos should be visible while in uniform.