As a Hospitality Executive, you will play a key role in providing outstanding service to our guests and ensuring their comfort and satisfaction during their stay.
Key Responsibilities:
- Guest Assistance: Assist guests in check-in and check-out procedures, ensuring a smooth and welcoming experience.
- Customer Service: Respond to guest inquiries and resolve their issues promptly, maintaining a friendly and professional demeanor.
- Reservation Management: Handle room bookings and confirmations, ensuring accurate information and timely updates in the reservation system.
- Support Operations: Collaborate with other departments, such as housekeeping and food service, to meet guest needs efficiently and effectively.
- Upselling Services: Promote hotel services, amenities, and packages to enhance guests' experiences and increase revenue.
Required Skills and Expectations:
- Communication Skills: Strong verbal and written communication skills are essential for interacting with guests and team members.
- Customer-Focused Attitude: A positive, friendly approach to customer service is crucial, ensuring guests feel valued and appreciated.
- Attention to Detail: Ability to pay close attention to service details, ensuring guests' needs are met and enhancing their overall experience.
- Team Player: Willingness to work collaboratively with others in a fast-paced environment, displaying flexibility and adaptability.
- Technical Proficiency: Basic computer skills for managing reservations and handling inquiries efficiently.
This role is ideal for someone looking to start a career in hospitality, with opportunities for growth and development within the industry.
Experience
0 - 1 Years
No. of Openings
150
Education
12th Pass
Role
Hospitality Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBERT*-6001751983