Guest Relation Manager Job Vacancies in Goa

As an Airport Ground Staff member, you will play a vital role in ensuring a smooth and efficient operation at the airport. Your main responsibilities will include:- Check-in Assistance: You will help passengers check in for their flights, managing their boarding passes and luggage to ensure a seamless start to their travel experience.- Customer Service: Providing warm and friendly assistance to passengers is crucial. You will answer questions, resolve issues, and provide information about flight schedules and airport facilities.- Baggage Handling: You will oversee the correct handling of passengers' luggage, ensuring it is safely loaded, unloaded, and delivered to the right location.- Boarding Management: You will assist in boarding procedures, guiding passengers to their gates and ensuring a timely and efficient boarding process.- Safety Compliance: Following safety protocols and regulations is essential. You will help enforce rules to maintain a secure environment for both passengers and staff.To be successful in this role, you should have excellent communication skills, both verbal and written. A positive attitude and the ability to work under pressure are important, as the airport environment can be fast-paced and dynamic. You should also have basic problem-solving skills to address passenger inquiries effectively. A willingness to work flexible hours, including weekends and holidays, is necessary. Your experience level is not a concern, but a strong commitment to customer satisfaction is essential.

Opening and closing the restaurant. Ensure that food is served and presented according to company standards and procedures. Appointing, inducting, and mentoring new staff members. Assist with hiring and training employees. Scheduling shifts and assigning tables to waitstaff. Resolving customers' questions and grievances in a professional manner and recommend improvements to our menus. Be responsible for preparing reports, schedules, and budgets. Recording all income and expenses and ensuring that cash registers are balanced. Maintain inventory control. Calculating future needs in kitchenware and equipment and placing orders, as needed Overseeing restaurant staff performance, ensuring quality dining. Supervise kitchen and wait staff and provide assistance, as needed Record all income and expenses, make sure cash registers are balanced at the end of every shift. Ensuring that the restaurant adheres to pertinent health and safety regulations.

Should Provide excellent customer service to the guest. Handing Guest complaint Overseeing VIP guest arrival and departure Timely being in touch with guest and inviting them to visit the casino Good command over Hindi and English essential. South Indian language will be an added advantage Height not less than 55