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Front Desk Executive Job Vacancies in Dibrugarh

Opening For Front Desk Executive

Manik Chand Nand Kishore Jewellers

  • 2 - 4 yrs
  • 2.0 Lac/Yr
  • Dibrugarh
Front Desk Front Office Operations Customer Relationship Front Desk Associate Receptionist Good Communication
As a Front Desk Executive in Dibrugarh, you will be the first point of contact for visitors and clients, ensuring a warm and professional welcome. Your role is crucial in maintaining the smooth operation of the office and providing excellent customer service.**Key Responsibilities:**- **Greet Visitors:** Welcome clients and guests with a friendly demeanor, ensuring they feel valued and comfortable upon arrival.- **Manage Phone Calls:** Handle incoming calls professionally, directing them to the appropriate staff members or taking accurate messages for follow-up.- **Schedule Appointments:** Organize and manage the calendar for meetings and appointments, ensuring no scheduling conflicts arise.- **Maintain Front Desk Area:** Keep the front desk tidy and organized, creating a pleasant environment for visitors and employees alike.- **Provide Information:** Assist visitors by providing accurate information about services, directions, and other inquiries they may have.- **Handle Mail and Deliveries:** Receive and sort incoming mail and packages, ensuring timely distribution to the appropriate personnel.**Required Skills and Expectations:**Candidates should have 2 to 4 years of experience in a similar role. Strong communication and interpersonal skills are essential, as you will interact with diverse people daily. A friendly and professional attitude is expected, along with excellent organizational abilities to manage multiple tasks efficiently. Proficiency in basic computer skills, such as using office software and managing electronic calendars, is necessary. Being detail-oriented and capable of handling occasional stressful situations with grace is also important.
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Freshers For Air Ticketing Executive - Visakhapatnam

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Reservation Management Ticketing Procedures Data Entry Management Analytical Skills Administrative Skills Time Management Air Ticketing Executive Ground Staff Ground Handling Staff Airport Manager Airport Operation Airport Supervisor Airport Cargo Receptionist Front Desk Executive
The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves assisting passengers with flight schedules, fare details, cancellations, refunds, and rebooking, while ensuring high standards of customer service and accuracy in all ticketing operations. Key ResponsibilitiesMake flight bookings and reservations for customers using GDS systems (Amadeus, Galileo, Sabre, etc.).Issue, reissue, and cancel flight tickets according to airline policies and fare rules.Provide fare quotations, ticket options, and travel itineraries to clients.Handle customer queries related to schedules, baggage, visa, and travel documentation.Ensure accurate data entry for Passenger Name Records (PNR) and ticket details.Maintain up-to-date knowledge of airline regulations, routes, and promotions.Process refunds, date changes, and special requests as per airline procedures.Coordinate with airlines, travel partners, and customers to resolve issues.Maintain records of daily bookings, invoices, and sales reports.Cross-sell additional travel products (hotel bookings, insurance, tour packages, etc.).Ensure compliance with IATA and airline standards.Deliver excellent customer service and assist in post-ticketing support. Required Skills & CompetenciesStrong knowledge of Global Distribution Systems (GDS) Amadeus, Galileo, Sabre, or Worldspan.Understanding of airline fare rules, classes, and ticketing procedures.Excellent communication and interpersonal skills.Customer service orientation and problem-solving ability.Attention to detail and accuracy in data handling.Time management and ability to work in a fast-paced environment.Teamwork and coordination with operations and finance departments.Computer proficiency (MS Office, email, booking systems).Knowledge of travel documentation (passport, visa, etc.). Educational & Professional RequirementsMinimum Qualification: 10+2 / Graduate in any disciplineDiploma or certification in Aviation, Air Ticketing, or Travel & Tourism Management preferredExperience: 03 years (Freshers with relevant training can apply)Proficiency in English and local languages Work EnvironmentOffice-based or airport-based ticketing deskShift-based work, including weekends and holidaysRequires coordination with airlines and travel agents
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