Office Executive Job Vacancies in Dibrugarh

We are looking for a Data Entry Executive to join our team in Bokakhat, Dibrugarh. This part-time role is ideal for freshers who have just completed their 12th grade and are eager to start their careers in data management. The work will be performed from home, allowing for flexibility in your schedule.Key Responsibilities:1. **Data Input**: You will enter information from various sources into our databases and spreadsheets accurately and efficiently. This task requires attention to detail to ensure that all entries are correct.2. **Record Maintenance**: You will help organize and maintain existing data records. Regularly updating and checking for errors in data is crucial to keep information reliable and up-to-date.3. **Reporting**: Prepare basic reports based on the data you enter, providing necessary information to your team leader as needed. Strong communication skills will help ensure accurate reporting.4. **Adhering to Deadlines**: Meeting deadlines is essential in this role. You will need to manage your time effectively to ensure all tasks are completed promptly.Required Skills and Expectations:Candidates should possess basic computer skills, including familiarity with spreadsheet software like Microsoft Excel. Attention to detail is essential, as accuracy is critical in data entry tasks. You should be able to follow instructions precisely and work independently. A good grasp of the English language will aid in understanding tasks better. Being organized and responsible will help you succeed in this role.

We are looking for a dedicated Back Office Executive to support our operations in Dibrugarh. This position is suitable for candidates with 0 to 2 years of experience who have completed their 12th grade.As a Back Office Executive, you will be responsible for a variety of tasks to ensure smooth and efficient office operations. Your main duties will include managing and organizing documents, entering data accurately into our systems, and assisting with administrative tasks. You will also handle customer inquiries, providing timely and accurate information to ensure customer satisfaction.Key responsibilities include:- **Document Management**: Organize and maintain physical and digital files, making sure documents are easily accessible when needed.- **Data Entry**: Input data into our databases with a high level of accuracy to help keep records up to date.- **Administrative Support**: Assist other team members with daily tasks, such as scheduling appointments and managing correspondence.- **Customer Handling**: Respond to inquiries from clients and provide information or solutions to enhance their experience with our services.The ideal candidate should have strong attention to detail, excellent organizational skills, and be comfortable working with computers. Good communication skills are essential for effectively interacting with colleagues and customers. You should be a quick learner who can adapt to new processes and systems, ensuring tasks are completed efficiently and accurately.

- Greet and welcome arriving guests in a warm, efficient and professional manner; manage check-in and check-out processes accurately.- Handle guest enquiries, requests, complaints and feedback at the front desk, ensuring prompt resolution and escalating where needed.- Maintain up-to-date knowledge of room categories, rates, packages, promotions, and hotel facilities in order to assist guests effectively.- Monitor room status, coordinate with housekeeping and maintenance so that guest rooms are ready for arrival, and update the system accordingly.- Manage billing, cashiering, credit and cash handling at the front desk following hotel policy and financial controls.- Maintain the reception area: ensure it is clean, presentable, and that all guest amenities (brochures, signage, information rack) are current.- Work shifts (including weekends/holidays) as required and ensure smooth handover between shifts; keep logbooks and shift reports.- Liaise with other hotel departments (housekeeping, F&B, maintenance, security) to ensure seamless guest experience and to communicate guest requirements or VIP arrivals.- Adhere to the hotels grooming, behavioural, health & safety, and emergency procedures standards.- Collect guest feedback, maintain guest profiles, and assist in building guest loyalty through personalised service.- Actively promote the hotels rooms, services and facilities (banquets, meeting rooms, F&B outlets, packages) to guests, walk-ins and through phone/online enquiries, to drive incremental revenue.- Assist in identifying leads and potential clients (corporate accounts, travel agents, event planners), make outbound contacts and follow up on enquiries/proposals.- Prepare and present sales proposals to prospective clients (group bookings, events, conferences) highlighting the hotels value proposition and customised offerings.- Negotiate terms (rates, inclusions, payment) in coordination with sales/management to close bookings and ensure profitability and hotel standards are upheld.- Maintain records of sales activity, track bookings, follow up on leads, update the CRM or hotel management system and generate sales reports.- Stay informed about market trends, competitor hotel product offers, and opportunities in the local market; suggest and implement promotional ideas or packages.