FMCG Sales Jobs

The role focuses on driving revenue by pitching products-such as food, beverages, dairy, or equipment-to institutional buyers, executive chefs, and purchasing managers. [1, 2]Key Responsibilities Lead Generation: Find and acquire new hotel, restaurant, caf, and caterer (HoReCa) clients. Relationship Management: Build strong ties with key decision-makers like chefs and purchase managers. Sales Targets: Meet or exceed monthly and quarterly revenue goals. Product Demos: Conduct presentations, tastings, or product sampling. Order Fulfillment: Coordinate with logistics and warehouse teams for timely deliveries. Payments: Follow up on invoices and ensure timely collection of payments. Market Research: Monitor competitor pricing, trends, and customer feedback.Requirements & Qualifications Education: Bachelors degree in Business, Marketing, Hospitality, or a related field. Experience: 1 to 4 years of proven B2B or field sales experience, ideally in the food, beverage, FMCG, or hospitality sectors. Skills: Strong communication, negotiation, and local language proficiency.

We are seeking a motivated Sales Person to join our team in Bahrain. The ideal candidate will have 1 to 4 years of experience in sales and should have completed at least the 10th grade. This is a full-time position that requires working from the office.**Key Responsibilities:**- **Customer Engagement:** Actively interact with customers to understand their needs and recommend suitable products or services, ensuring a positive experience.- **Sales Target Achievement:** Work towards meeting and exceeding monthly sales targets by developing effective strategies and building a solid customer base.- **Product Knowledge:** Stay updated on product features, benefits, and promotions to provide accurate information to customers and enhance sales opportunities.- **Order Processing:** Handle order placements, payments, and invoicing to ensure a smooth transaction process for customers.- **Feedback Collection:** Gather customer feedback to improve services and products, contributing to overall business growth.- **Team Collaboration:** Work closely with team members and management to share insights and suggest improvements in sales strategies.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential for effectively engaging with customers and conveying product information.- **Sales Experience:** A background in sales or customer service is favored, ideally 1 to 4 years, to ensure familiarity with sales processes.- **Goal-Oriented:** The candidate should be motivated by targets and willing to put in the effort to achieve them. - **Basic Math Skills:** Basic arithmetic skills are necessary for order processing and handling transactions.- **Team Player:** Ability to work collaboratively with colleagues while also being self-driven and proactive.

WE NEED FMCG EXPERIENCE BOY WHO KNOW THE SALES OF PRODUCT,Key ResponsibilitiesMarket Coverage & Route Execution: Visit assigned retail outlets, wholesalers, and supermarkets daily or weekly according to a planned route schedule.Order Generation & Target Achievement: Collect product orders, push for secondary sales, and ensure that assigned monthly and quarterly volume and value targets are met.Distribution Expansion: Identify and onboard new retail stores and distributors to continuously increase the brand's market reach.Merchandising & Visibility: Ensure products are well-placed on shelves, negotiate for better eye-level shelf space (planogram compliance), and set up eye-catching Point-of-Sale (POS) displays.Trade Marketing Execution: Implement promotional campaigns, discounts, and schemes in stores, and ensure retailers pass these offers along to consumers.Competitor Monitoring: Gather on-ground intelligence regarding competitor pricing, new product launches, and market trends, and report this back to management.Account Management: Track and process inventory orders, manage payments/collections, and resolve retailer complaints (e.g., damaged stock, expiries).

Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu

We are looking for 2 Area Sales Officer Posts in Darbhanga, with deep knowledge in FMCG Marketing and Required Educational Qualification is : Higher Secondary