FMCG Sales Jobs

As a Field Sales Executive based in Central Lucknow, you will play a crucial role in driving our sales efforts and building strong client relationships. Your responsibilities and skills will include the following:**Key Responsibilities:**- **Client Acquisition**: Actively seek out new customers to expand the client base. This involves identifying potential leads and effectively communicating our products and services to them.- **Product Demonstrations**: Conduct on-site demonstrations and presentations to showcase product features and benefits. This helps customers understand how our offerings can meet their needs.- **Market Research**: Gather insights on customer preferences and market trends. Providing feedback to the management will help shape sales strategies and product offerings.- **Sales Targets**: Meet or exceed sales targets set by the management. You will be responsible for tracking your sales progress and making necessary adjustments to your approach.- **Building Relationships**: Develop and maintain strong relationships with existing customers. Regular communication will help ensure customer satisfaction and loyalty.**Required Skills and Expectations:**- **Strong Communication Skills**: You should be able to communicate effectively with potential customers, explaining products clearly and persuasively.- **Self-Motivated**: A proactive approach is essential. You need to be driven and able to work independently to reach your sales goals.- **Basic Knowledge of Sales Principles**: Familiarity with sales techniques is a plus, even if you are new to the field. An eagerness to learn and adapt is crucial.- **Team Player**: Collaboration with other sales team members is essential to achieve collective targets and share best practices.- **Resilience**: The ability to handle rejection and remain positive in a competitive environment is vital for success in sales.

WE NEED FMCG EXPERIENCE BOY WHO KNOW THE SALES OF PRODUCT,Key ResponsibilitiesMarket Coverage & Route Execution: Visit assigned retail outlets, wholesalers, and supermarkets daily or weekly according to a planned route schedule.Order Generation & Target Achievement: Collect product orders, push for secondary sales, and ensure that assigned monthly and quarterly volume and value targets are met.Distribution Expansion: Identify and onboard new retail stores and distributors to continuously increase the brand's market reach.Merchandising & Visibility: Ensure products are well-placed on shelves, negotiate for better eye-level shelf space (planogram compliance), and set up eye-catching Point-of-Sale (POS) displays.Trade Marketing Execution: Implement promotional campaigns, discounts, and schemes in stores, and ensure retailers pass these offers along to consumers.Competitor Monitoring: Gather on-ground intelligence regarding competitor pricing, new product launches, and market trends, and report this back to management.Account Management: Track and process inventory orders, manage payments/collections, and resolve retailer complaints (e.g., damaged stock, expiries).

Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu

We are seeking a motivated Sales Person to join our team in Bahrain. The ideal candidate will have 1 to 4 years of experience in sales and should have completed at least the 10th grade. This is a full-time position that requires working from the office.**Key Responsibilities:**- **Customer Engagement:** Actively interact with customers to understand their needs and recommend suitable products or services, ensuring a positive experience.- **Sales Target Achievement:** Work towards meeting and exceeding monthly sales targets by developing effective strategies and building a solid customer base.- **Product Knowledge:** Stay updated on product features, benefits, and promotions to provide accurate information to customers and enhance sales opportunities.- **Order Processing:** Handle order placements, payments, and invoicing to ensure a smooth transaction process for customers.- **Feedback Collection:** Gather customer feedback to improve services and products, contributing to overall business growth.- **Team Collaboration:** Work closely with team members and management to share insights and suggest improvements in sales strategies.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential for effectively engaging with customers and conveying product information.- **Sales Experience:** A background in sales or customer service is favored, ideally 1 to 4 years, to ensure familiarity with sales processes.- **Goal-Oriented:** The candidate should be motivated by targets and willing to put in the effort to achieve them. - **Basic Math Skills:** Basic arithmetic skills are necessary for order processing and handling transactions.- **Team Player:** Ability to work collaboratively with colleagues while also being self-driven and proactive.

We are looking for a motivated FMCG Sales Executive in Jaipur to strengthen our sales team. The ideal candidate should have a B.B.A. degree and be enthusiastic about starting a career in sales within the fast-moving consumer goods sector.**Key Responsibilities:**- **Customer Engagement:** Establish and maintain relationships with potential and existing clients to drive product sales and ensure customer satisfaction.- **Sales Targets:** Meet or exceed monthly sales targets through effective selling strategies and proper planning to maximize revenue.- **Market Research:** Conduct market analysis to identify trends, customer preferences, and competitor activities, helping to refine sales strategies.- **Product Knowledge:** Gain an in-depth understanding of our products to effectively communicate benefits and features to customers.- **Reporting:** Prepare daily and weekly sales reports to track progress and highlight areas of improvement for management.- **Team Collaboration:** Work closely with marketing and logistics teams to ensure smooth order processing and delivery to clients.**Required Skills and Expectations:**Candidates should have strong communication and interpersonal skills to effectively engage with clients and colleagues. A basic understanding of sales principles, along with the ability to absorb new information quickly, is essential. A results-oriented mindset with a focus on achieving targets is crucial. Candidates must also be self-motivated, punctual, and organized, with a willingness to learn and adapt in a fast-paced environment. Being adept in using basic office software will be an advantage in this role.

Key Responsibilities:1. Marketing Strategy & Planning Develop integrated marketing strategies combining online and offline channels. Conduct market research and competitor analysis. Plan monthly and quarterly marketing calendars.2. Online Marketing Lead digital marketing campaigns across Google Ads, Meta Ads, YouTube, and otherplatforms. Oversee social media management (Instagram, YouTube, Facebook, LinkedIn). Optimize website and marketplace presence (Amazon, Flipkart, brand website). Track analytics and improve campaign performance. Manage online content creation reels, creatives, videos, blogs.Offline Marketing Plan and execute offline marketing campaigns such as:o ATL/BTL activitieso Print materials (brochures, posters, standees)o Events, exhibitions, seminars & workshopso Dealer/retail marketing support Coordinate with vendors for printing, branding, and promotions. Plan product display, merchandising & in-store branding.4. Brand Management Strengthen brand identity across online/offline channels. Collaborate with agencies, designers, photographers & influencers. Ensure consistent brand communication.5. Product & Performance Marketing Understand product features to develop strong messaging. Plan product launches, campaigns, and promotions. Review performance metrics and optimize ROI.6. Team Leadership Lead and mentor the marketing team. Allocate tasks, monitor progress, and ensure timely execution.7. Reporting & Analytics Share weekly/monthly performance reports. Present insights, campaign outcomes, and improvement ideas.

We are looking for 2 Area Sales Officer Posts in Darbhanga, with deep knowledge in FMCG Marketing and Required Educational Qualification is : Higher Secondary