Voice Process Female Jobs in Visakhapatnam

Make outbound calls to prospective customers and explain the companys real estate projects. Generate leads, follow up with prospects, and convert them into successful business. Maintain records of calls and customer information. Achieve monthly business targets set by the management.

Regarding Job Opportunities please call or text me 6302289549.or send an email to deepikakashwaq@gmail.comor deepika.kayala7890@gmail.com

Hello All,We're hiring only female tele callers and Timings from 10:00 Am to 05:00Pm with Good Pay.Please call to this no for further details: 7416604111

Customer Care voice Process

Job Title: CUSTOMER SERVICE REPRESENTATIVE Note: Need Female Candidates only.Job Description : ADROIT SOFTWARE TECHNOLOGY is looking for CUSTOMER SERVICE REPRESENTATIVE to join our dynamic team and embark on a rewarding career journey. Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner. Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty. Efficiently schedule and confirm customer appointments based on service availability and customer preferences. Interact with customers in a friendly and helpful manner to gather necessary information for appointment scheduling. Provide information about services, answer customer inquiries, and offer assistance with any scheduling-related concerns. Strive to enhance the overall customer experience by meeting or exceeding appointment scheduling expectations. Gather feedback from customers and relay valuable insights to improve scheduling processes. Manage inbound and outbound calls to schedule appointments for customers. Engage with customers to understand their scheduling preferences and service requirements. Utilize scheduling software and tools to book appointments accurately and efficiently. Handle rescheduling requests, cancellations, and any other appointment-related inquiries.Skills Required: Excellent English language skills (C1 & C2 Level). Excellent verbal and written communication skills. Ability to communicate professionally and effectively with clients and internal team members. Strong organizational and time-management skills. Proactive approach to problem-solving and the ability to handle unexpected scheduling issues. Previous experience in customer service or a client-facing role is preferred. Familiarity with scheduling software or appointment booking systems.

Responsibilities:Provide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionFollow communication procedures, guidelines and policiesFamiliarity with CRM systems and practicesProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively.Qualification: Any Graduate with 1 year of experience in customer service role.