Telecalling Executive Female Jobs in Ernakulam

Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience.

Job Openings for 10 Calling Executive Jobs for Freshers in Malappuram, Trivandrum/Thiruvananthapuram, Ernakulam, Thrissur, Kozhikode/Calicut, Kollam, Wayanad, Kasaragod, having Educational qualification of : 12th Pass, 10th Pass with Good knowledge in Telecommunication, BPO Sales, Cold Calling, Call Center, Tele Marketing, Telesales etc.

Key Responsibilities:Communicate with clients through phone, email, and in person.Understand client needs and share them with the design and production teams.Provide updates on project timelines, order status, and deliveries.Handle client complaints or issues quickly and professionally.Support the sales team in preparing proposals and presentations.Build long-term relationships with key customers and keep them engaged.Maintain accurate records of client interactions in CRM or tracking systems.Follow up after project completion to ensure client satisfaction.

call:9539000082Job OverviewWe are looking for a motivated and customer-focused Telecaller to join our team. The Telecaller will be responsible for making outbound calls to potential and existing customers, promoting products or services, and addressing customer inquiries. The ideal candidate should possess excellent communication skills, a persuasive attitude, and the ability to build strong customer relationships over the phone.Key ResponsibilitiesOutbound Calls:Make outbound calls to potential and existing customers to promote products or services.Follow up on leads generated through marketing campaigns, social media, or other channels.Customer Interaction:Engage with customers to understand their needs and provide relevant information about the companys offerings.Handle customer inquiries, complaints, or feedback in a polite and professional manner.Sales and Lead Generation:Persuade potential customers to purchase products or services by highlighting their benefits.Convert cold leads into warm prospects and close sales over the phone.Maintain detailed records of all interactions, including customer preferences, feedback, and purchase intent.Customer Relationship Management:Build and maintain positive relationships with customers to ensure repeat business.Handle objections and provide appropriate solutions to customer concerns.Data Management:Update and maintain the customer database with accurate contact details and other necessary information.Record call outcomes and track progress on key performance indicators (KPIs).Team Collaboration:Work closely with the sales and marketing teams to align goals and strategies.Share customer insights and feedback with relevant teams to improve products or services.Reporting:Prepare daily and weekly reports on call outcomes, sales targets, and customer feedback.Identify trends in customer behavior and provide suggestions for improvement.Qualifications and Skills

Job Overview:We are seeking enthusiastic and dedicated Customer Service Representatives to join our growing team. The ideal candidates will handle inbound and outbound calls, effectively manage customer inquiries, provide excellent service, and meet or exceed client expectations. You will be representing multiple clients, so adaptability and professionalism are key.Responsibilities:- Handle inbound and outbound calls professionally for multiple clients across different industries.- Understand client products, services, and processes to provide accurate and relevant information to customers.- Respond to customer inquiries, resolve issues, and provide solutions in a timely manner.- Follow scripts and guidelines provided by clients to ensure consistency and quality in communication.- Achieve daily, weekly, and monthly targets for call handling, customer satisfaction, and sales (where applicable).- Maintain detailed records of customer interactions, transactions, and feedback in the CRM system.- Collaborate with team members and supervisors to continuously improve service delivery and meet performance goals.Languages:- English- Malayalam

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Hiring for 25 Telecalling Executive Jobs in Palarivattom, Ernakulam, for Freshers,Required Educational Qualification is : other Bachelor Degree with Good Knowledge in Voice Process,Bpo Sales,Tele Marketing Etc.

We are looking for 2 tele-caller Posts in , with deep knowledge in outbound calling,International BPO,Cold Calling and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, B.A

We are looking for a skilled Tele Callers/Tele Sales persons who can effectively handle customers and their queries. Your job requires you to handle sales calls entirely and be able to provide accurate information regarding the products or services offered by the company. You should also be able to answer customer questions in a timely and professional manner.Duties & Responsibilities:-Contacting current and potential clients to inform them regarding the product and service(Digital Signature -DSC).Answering all queries and questions regarding the company and product.Understanding customers' requirements by asking questions and closing the deal.Keeping the customer database maintained and updated.follow-up with customers to ensure clients satisfaction, resolve issues and secure repeat business.Qualification/Skills:-Any degree with computer knowledgeKnowledge of MS Word, Excel etc...Communication skills in English and MalayalamImmediate joining preferredExperienced and Fresher candidates can to apply for this post.

ResponsibilitiesAnswers telephones, routes calls, takes messages, and provides general information; greets and directs visitors; answers routine inquiries; maintains log of inquiries as required.Opens and routes incoming mail; distributes correspondence and other material to department staff/faculty.Performs a variety of routine assignments as appropriate to the position;Establishes, maintains, processes, and/or updates files, records, and/or other documents.

We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executives responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.Telesales Executive Responsibilities:Calling existing and potential customers to persuade them to purchase company products and services.Accurately recording details of customers purchase orders.Processing all customer purchases accordingly.Generating promising leads for the outside sales team to pursue.Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.Developing and sustaining solid relationships with customers to encourage repeat business.Using sales scripts proffered by the company to drive sales and respond to customer rejections.Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.Telesales Executive Requirements:High school diploma or GED.Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.Certified Sales Professional (CSP) accreditation is advantageous.Proven experience working as a telesales executive.Proficiency in all Microsoft Office application