Array ( [0] => service-desk [1] => mumbai ) Service Desk Jobs for Women in Mumbai | Female Service Desk Job Vacancies in Mumbai
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Service Desk Female Jobs in Mumbai

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Sales Coordinator (Female)

World Invent Scientific technology Private Ltd

  • 2 - 4 yrs
  • 4.5 Lac/Yr
  • Vasai East Mumbai
Microsoft Office Service Desk Corporate Sales Customer Care Customer Support
The Sales Coordinator will be responsible for supporting the sales team and managing various sales-related tasks. This includes coordinating sales activities, preparing sales reports, maintaining customer records, and assisting with customer inquiries.Key responsibilities include:- Coordinating sales activities: The Sales Coordinator will assist the sales team in coordinating various sales activities such as setting up meetings with clients and following up on sales leads.- Preparing sales reports: They will be responsible for preparing and analyzing sales reports to track sales performance and provide insights to the sales team.- Maintaining customer records: The Sales Coordinator will ensure that customer records are updated and accurate to provide excellent customer service.- Assisting with customer inquiries: They will be the point of contact for customer inquiries and will provide timely and accurate information to customers.Required skills and expectations:- 2-4 years of experience in sales coordination- Graduate degree in a relevant field- Strong communication and interpersonal skills- Proficient in MS Office tools such as Excel and PowerPoint- Detail-oriented and organized- Ability to work well in a team and independently- Familiarity with CRM software is a plus.
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Computer Savy Customer Service Problem Solving Complaint Handling Service Desk
Handle Customer Enquiresprepare & Issue Quotation as per Requireco-ordinate with Department & Follow-up for Payment maintain Record, Support Sales Team
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Female
  • Mumbai
Microsoft Office Direct Sales Corporate Sales Customer Support Coordination Skills Order Processing Service Desk Customer Care Sales Administration
As it relates to the Sales coordinator job role, you may be required to perform some of the following duties:Lead the effort to gather the resources necessary to create a high-quality sales presentation.Make use of company assets to develop a filing system that provides both hard copy and digital copies of all active sales files.Maintain an accurate inventory of materials used for custom sales presentations, such as brochures and presentation folders.Answer questions about clients accounts or products as the primary customer service contact.Provide additional sales presentation help when needed by collaborating with other departments within the company
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Excellent Communication Customer Services Problem Solving Customer Care Customer Support Desktop Support Coordination Skills Payment Followup Order Processing Sales Administration Microsoft Office Service Desk
Position: Sales CoordinatorSegment: HoReCa (Hotels, Restaurants & Caf/Catering)Key Responsibilities:1. New Client Onboarding:Assist in the smooth onboarding of new clients, including gathering necessarydocumentation, setting up accounts, and ensuring all client needs areunderstood and met.2. Client Servicing:Act as the primary contact for ongoing client servicing, managing requests,addressing issues, and ensuring a high level of customer satisfaction.3. Daily Order Booking & Processing:Book orders daily, confirm details, and coordinate with internal teams toensure timely and accurate order processing.4. Single Point of Contact (SPOC) for Client Coordination and Queries:Serve as the main contact for clients, handling all inquiries and providingprompt and effective solutions.5. Coordination with Internal Teams:Collaborate with internal teams, including sales, marketing, operation andlogistics, to ensure excellent service, delivery and client satisfaction.6. Delivery Coordination:Oversee the delivery process, coordinate with logistics teams, and ensureorders are delivered accurately and on time.7. Payment Follow-Ups:Track outstanding payments, follow up with clients to ensure timely collectionof payments as per agreed credit terms.8. Upselling and Cross-Selling:Identify opportunities to upsell and cross-sell products to existing clients,enhancing their experience and driving additional revenue.9. Recording & Maintaining MIS Data:Accurately record and maintain MIS data, including sales records, clientfeedback and escalations for ongoing analysis and improvement.10.Reporting and Feedback:Regularly update the sales team and management with reports on clientactivities, feedback, and market insights to help shape strategies.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Mulund Mumbai
Customer Support Customer Care Coordination Skills Order Processing Payment Followup Sales Administration Service Desk Microsoft Office
We're Hiring an Sales Coordinator -Operation for the FMCG CompanyRole and ResponsibilitiesPosition: Sales Coordinator Segment: HoReCa (Hotels, Restaurants & Caf/Catering) KeyResponsibilities:1. New Client Onboarding: Assist in the smooth onboarding of new clients, including gathering necessary documentation, setting up accounts, and ensuring all client needs are understood and met.2. Client Servicing: Act as the primary contact for ongoing client servicing, managing requests, addressing issues, and ensuring a high level of customer satisfaction.3. Daily Order Booking & Processing: Book orders daily, confirm details, and coordinate with internal teams to ensure timely and accurate order processing.4. Single Point of Contact (SPOC) for Client Coordination and Queries: Serve as the main contact for clients, handling all inquiries and providing prompt and effective solutions.5. Coordination with Internal Teams: Collaborate with internal teams, including sales, marketing, operation and logistics, to ensure excellent service, delivery and client satisfaction.6. Delivery Coordination: Oversee the delivery process, coordinate with logistics teams, and ensure orders are delivered accurately and on time.7. Payment Follow-Ups: Track outstanding payments, follow up with clients to ensure timely collection of payments as per agreed credit terms.8. Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell products to existing clients, enhancing their experience and driving additional revenue.9. Recording & Maintaining MIS Data: Accurately record and maintain MIS data, including sales records, client feedback and escalations for ongoing analysis and improvement.10. Reporting and Feedback: Regularly update the sales team and management with reports on client activities, feedback, and market insights to help shape strategies.
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Microsoft Office Retail Sales Desktop Support Service Desk Corporate Sales
Handling Senior level management clients to mid level authorities with a good convincing power to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.Hiring and training sales staff and ensuring staff meets their quotas and goals.Managing budgets for expenses like bonuses, marketing, and travel.Making the company's products and services as attractive to potential customers as possible.Ensuring adherence to laws, regulations, and policies.Sales Coordinator Requirements:A bachelor's degree in business administration or a related field.3 or more years experience in sales.Good team development and leadership skills.Computer literacy.Good administrative, organizational, and problem-solving skills.Excellent communication, sales, and customer service skills.The ability to multitask, work in a fast-paced environment, and meet deadlines.Current knowledge of industry trends and regulations.
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Service Desk Coordinator (female Candidates Preferred)

Network Techlab India Private Limited

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Andheri East Mumbai
Internal Communication Service Desk Executive Call Coordinator Service Desk Coordinator
Hiring for 1 Service Desk Coordinator Job in Andheri East, for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Internal Communication,Service Desk Executive,Call Coordinator,Service Desk Coordinator etc.
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  • 0 - 1 yrs
  • Malad West Mumbai
Desktop Support Service Desk Customer Care Direct Sales Service Marketing Field Service
We are looking for 1 Sales Coordinator Post in Malad West, Mumbai, with deep knowledge in Desktop Support,Service Desk,Customer Care,Direct Sales,Service Marketing, and Field Service. The required educational qualification is: Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, M.Com
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  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Andheri Mumbai
Service Desk Customer Service Representative
Job Title: Customer Service AgentJob Summary: We are seeking a proactive and dynamic Customer Service Agent to join our team. The ideal candidate will be responsible for handling various customer service duties, including making outbound calls to new customers to schedule appointments for sales representatives, following up on outstanding payments, processing orders, and providing administrative support to the manager. The Customer Service Agent plays a crucial role in ensuring exceptional customer service and contributing to the overall success of the company.Responsibilities:1. Appointment Scheduling: Initiate outbound calls to new customers to schedule appointments for sales representatives. Coordinate with the sales team to ensure timely and accurate scheduling of appointments. Maintain a detailed record of appointments and update the calendar accordingly.2. Payment Follow-Up: Contact customers to follow up on outstanding payments and resolve any payment-related issues. Provide assistance and guidance to customers regarding payment methods and billing inquiries. Collaborate with the finance department to ensure timely payment processing and resolution of payment discrepancies.3. Order Management: Receive and process orders from customers via phone, email, or online platforms. Ensure accuracy of orders and address any customer concerns or modifications. Coordinate with the warehouse or relevant departments to facilitate order fulfillment and delivery.4. Customer Support: Serve as the primary point of contact for customer inquiries, complaints, and requests. Provide exceptional customer service by addressing customer concerns promptly and professionally. Resolve customer issues or escalate them to the appropriate department for further assistance.5. Administrative Support: Assist the manager with various administrative tasks, including data entry, filing, and document preparation. Maintain organized records and documentation rela
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