Relationship Executive Female Jobs in Ernakulam

Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience.

Key Responsibilities:Communicate with clients through phone, email, and in person.Understand client needs and share them with the design and production teams.Provide updates on project timelines, order status, and deliveries.Handle client complaints or issues quickly and professionally.Support the sales team in preparing proposals and presentations.Build long-term relationships with key customers and keep them engaged.Maintain accurate records of client interactions in CRM or tracking systems.Follow up after project completion to ensure client satisfaction.

Build and maintain relationship with customers Keep customers updated on various financial products Deposit sourcing and fund mobilization Canvassing and sourcing of new customers to increase Gold loan Business Gold appraisal ,revenue generations through cross selling products at branch for insurance and other allied products Proper Collection of EMIsPreparing and Verifying Loan Documents Proper filling of applications with KYC in all products and customer Proper Maintenance of important registers and daily reports, cash management and accounting in the branch Ensure compliance to all RBI regulations .