Branch Banking Female Jobs in Delhi NCR

JOB ROLE :- Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.- Ensures high levels of customer service orientation and application of bank policy.- Cross sells existing bank products to customers.- Informs customers of new products or product enhancements to further expand the banking relationship.- Plans and conducts special sales initiatives and events for prospective and existing clients.- Coordinates with other group companies to provide seamless access to other products.- Maintains complete relationship record for assigned customer accounts.- Tracks customer complaints/queries and turnaround times for customer satisfaction

KEY RESPONSIBILITIES Managing operations and overall functioning of the branch. Responsible for meeting the branch business targets Ensuring that the branch adheres to all regulatory requirements and guidelines such as Know Your Customer (KYC), Anti Money Laundering (AML), Combating the Financing of Terrorism (CFT),etc., at all times Ensuring cost management and cost control at the branch to ensure profitability Rendering Excellent Customer Service and ensure that their needs are understood and met through the various financial product offerings of the bank. Supervising key areas including new business development (retail and institutional), sales channel development, team development and revenue generation Ensuring that all laid down system and processes are followed at the branch as stipulated by the Senior Management. Ensuring that the entire staff is adequately trained on the products of the bank and sales Processes and engaged at all times. Responsible for dealing with internal/ external auditors and inspections & compliance.

JD :- Enhancement of deposit pool from customers. Establishing standards and delivery of service. Sale of non-deposit products. Cross selling targets progressively. Sale of Mutual Fund and Insurance products. Fee income. Branch administration. Regulatory compliance Manage productivity, morale of branch personnel Overall responsible for break-even and P&L of branchEXPERIENCE: Overall 10 years of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products In-depth understanding of financial instruments, markets and macro - micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.