Array ( [0] => customer-support-executive-bpo [1] => pune ) BPO Customer Support Executive 12th Pass Jobs in Pune
30

BPO Customer Support Executive 12th Pass Jobs in Pune

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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Sadashiv Peth Pune
Customer Support Outbond Calls
We are seeking a BPO Customer Support Executive to join our team in Sadashiv Peth. This role is suitable for individuals with little to no experience and offers the opportunity to develop skills in customer service.**Key Responsibilities:**- **Answer Customer Queries:** Respond to customer inquiries via phone, email, or chat, helping them resolve issues effectively and efficiently.- **Provide Product Information:** Offer detailed information about products and services to assist customers in making informed decisions.- **Document Interactions:** Record customer interactions and issues in the database to ensure accurate tracking and follow-up.- **Follow-Up with Customers:** Reach out to customers after resolving issues to ensure their satisfaction and gather feedback for improvement.- **Collaborate with Team Members:** Work closely with team members to share insights and ensure a cohesive customer service experience.**Required Skills and Expectations:**You should have strong communication skills in English and preferably the local language, enabling you to interact effectively with customers. A calm and patient demeanor is essential to handle customer concerns. Attention to detail is important for accurately documenting issues, while problem-solving skills will help you address queries efficiently. Candidates must be a minimum of 10th-grade pass and should be willing to work full-time from the office. A positive attitude, eagerness to learn, and the ability to work in a team-oriented environment are key traits we are looking for.
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  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Pune
Customer Relationship International BPO Proficiency in English BPO Customer Service Inbound Process Handling Customer Queries US Shift Night Shift
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  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Pune
International BPO Customer Service Proficiency in English BPO
As an International Customer Support Executive, you will play a vital role in ensuring our customers receive exceptional service and support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You will answer questions and resolve issues for customers via phone, email, or chat, ensuring they feel valued and understood.- **Providing Product Information**: You will assist customers by giving detailed information about our products and services, helping them make informed decisions.- **Handling Complaints**: If a customer is unhappy, you will listen to their complaints, offer solutions, and follow up until the issue is resolved, maintaining a positive relationship.- **Maintaining Customer Records**: You will input and update customer information in our system accurately, allowing for efficient service and follow-up.- **Coordinating with Other Departments**: When a customers issue requires additional support, you will work with other teams to ensure a swift resolution.To succeed in this role, you should have good communication skills, both written and verbal, and be comfortable working in a fast-paced environment. A strong ability to listen actively and empathize with customers is essential. You should be detail-oriented with strong problem-solving skills and have the drive to help others. Proficiency in English and familiarity with international customer service practices will be advantageous. Previous experience in a customer service role is preferred, but a positive attitude and eagerness to learn are equally important.
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  • 1 yrs
  • 5.0 Lac/Yr
  • Karve Nagar Pune
Inbound Calls Fluent English Customer Support International Voice Process MS Excel Basic Computer Skills
Travel airlines booking related issue call and new holiday booking customer queries will be coming executive need to assist the customer and solved their queries. They need to maintain 8hr of login hours,(Average handling time per call need to be maintained.)
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Viman Nagar Pune
Good Communication Skills Customer Support Customer Relationship Inbound Calls BPO Voice Customer Handling Domestic BPO Telephone Handling
As a Customer Support Executive, you will be responsible for answering customer inquiries via phone, email, or chat in a timely and professional manner. You will assist customers with product information, troubleshooting, and resolving complaints to ensure a positive customer experience.Key responsibilities include attending to customer queries promptly, providing accurate information about products and services, addressing and resolving customer complaints effectively, escalating complex issues to the appropriate department, and maintaining customer records and interactions for future reference.The ideal candidate for this role should have excellent communication skills, both written and verbal, the ability to remain calm under pressure, good problem-solving skills, and a customer-centric approach. A 12th pass qualification is required, and previous experience in customer service is preferred but not mandatory. This full-time position is based in Gama, Giga Space IT Park, Viman Nagar, Pune, Maharashtra, and requires the successful candidate to work from the office.
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International Voice Process BPO Voice Voice Process Blendend Process Customer Support Executive
Job Title: International Tele Caller ExecutiveLocation: Office No. 144, Parmar Park Phase-2 Business Park, Wanowrie, Pune 411040Work Schedule: Monday to Friday Fixed Night Shift (9-hour shift)Weekly Off: Fixed Sunday and Alternate SaturdaysEmployment Type: Full-time, Office-basedProcess Type: Blended Voice and Chat (International)Position OverviewWe are currently seeking enthusiastic and customer-oriented individuals for the position of International Voice & Chat Executive. This role involves interacting with international clients via voice and chat channels, addressing inquiries, and ensuring a positive customer experience. The ideal candidate should possess strong communication skills, basic computer literacy, and the ability to work in a structured night-shift environment.This opportunity is ideal for candidates looking for a stable, target-free role in a professional office setting, with comprehensive training and growth support provided.Key ResponsibilitiesManage inbound and outbound voice calls and live chat support for international customersAccurately address customer queries and provide relevant product or service informationDocument customer interactions and maintain up-to-date records in internal systemsCollaborate with internal teams to ensure prompt and effective resolution of customer concernsAdhere to standard operating procedures, communication protocols, and quality guidelinesCandidate ProfileRequired Skills:Excellent verbal and written communication skills in EnglishAbility to multitask and prioritize workload effectivelyBasic proficiency in computer applications (MS Office, email tools, etc.)Strong interpersonal skills and a customer-centric mindsetWillingness to work fixed night shifts (Monday to Friday)Preferred (Not Mandatory):Previous experience in an international voice/chat processBackground in customer service or support rolesWhat We OfferStable work environment with fixed night shifts and scheduled weekly offsNo targets or sales quotasComprehensive training and onboarding supportOffice infrastructure and dedicated workstation providedDirect hiring no recruitment charges or fees involved
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Outbound Calling Domestic BPO Voice Process Cold Calling International Call Center International BPO BPO Sales Inbound Voice Process Customer Support Inbound Process BPO
Job Title: Call Center Executive Work from Home (International BPO)Company: Votiko Solutions Private LimitedJob Type: Full-Time Remote (WFH) Night ShiftSalary: 20,000 to 70,000 per month + performance-based incentivesAbout the Job:Votiko Solutions is hiring Call Center Executives for our work from home international BPO team. If you're looking for a stable WFH job, and have experience in telecalling work from home, this is your opportunity to join a growing company. This role is also suitable for candidates looking for 12th pass work from home or part time work from home positions (with experience).What Youll Do: Make outbound and take inbound calls for international clients Work on telemarketing, lead generation, appointment setting, and surveys Provide customer support via phone, email, and chat Meet targets while working independently from homeWho Can Apply: Minimum 3 years of experience in an international call center or BPO Fluent English with strong communication skills Candidates below 40 years of age preferred Must have your own laptop and broadband connection Open to 12th pass candidates with relevant BPO or telecalling experiencePerks and Benefits: Fixed monthly salary between 20,000 to 70,000 based on experience Extra incentives based on performance and results Work from home with a Monday to Friday schedule Weekends off for better work-life balance Supportive work environment and career growth opportunitiesApply Now:Call or WhatsApp: 8511539085 / 9558493605Email your resume: hr@votiko.com
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  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Viman Nagar Pune
Outbound Calling Customer Care Customer Handling Customer Service International BPO Call Center Customer Communication Customer Support Proficiency in English
Hi We are Hiring for Walkin Drive @CONCENTRIX VIMAN NAGAR PUNE On 4th sept ,2025 NEED* Experienced candidates * Minimum 1 yr of exp in international calling * Voice /chat process experience * Excellent comms 5 days working 2 days off Rotational shifts One way cab available Hiring for blended process.UK PROCESS INTERNATIONAL PROCESSPackage upto 4.5 lpa or 30% hike from previous drawn salary Cont: +91 96542 01996To schedule your interview
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  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Pune
Customer Support Customer Handling International BPO Customer Care Customer Service Call Center
Job descriptionTECH MAHINDRA HIRING FOR AUSTRALIA & US PROCESS - CHATEligibility Candidates with minimum 6 months of BPO Domain. Looking for Excellent Communication Skills Experience in CHAT. Location - Yerwada, PuneCTCCHAT- Upto 4.5 LPA (hike on last drawn salary)- AustraliaProcess Details5 days working - 2 Week OffsTRANSPORTFree Cab transport - pickup and drop (Within the boundary for Male & Female)INTERESTED CANDIDATES CAN CALL/WHATSAPP THEIR CV TOHR Sushmita- 8830239127 ( Call/WhatsApp)Email SushmitaSatish.Yadav@Techmahindra.com
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Cold Calling Customer Support Customer Care Human Resource Executive Marketing
Work From Home & Office Hiring! Telecalling Job Hindi & English Part-Time: 15k-20k Full-Time: 25k-35k Flexible Hours Fast Joining Limited Slots WhatsApp Available Start your career now Dont miss out!
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Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Cold Calling Inbound Calls Customer Support Chat Support Hindi BPO
Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center Cold Calling
Vodafone Idea Voice Process
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International BPO Voice Process International BPO Executive International Process Outbound Calling Customer Support English Language
Hiring for Customer Support Representative!!Locations: Noida Gurgaon Mumbai Pune Bhopal *must have Excellent Communication Skills*must have Experience in International Bpointerested Can Share Cv Atbhawna@vizhve.com
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Outbound Calls Call Center Inbound Calls Tele Sales Tele Marketing Customer Care Customer Support B2B Sales BPO Voice
Votiko Solutions Private Limited - Shaping Careers, Connecting Talents GloballyType: BPO International Call CenterPosition: Call Center ExecutivesUnlock the Potential of Your Career! Nationwide Work From Home Opportunities Await YouAbout Us: Join Votiko Solutions Private Limited, a trailblazer in the BPO industry, in our quest for passionate individuals to fill the role of Call Center Executives. Embrace the freedom to work from home as we scout for talent across every corner of India.Job Responsibilities:1. Drive telemarketing activities, mastering lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Deliver exceptional customer support via calls, emails, and live chat.4. Independently strive to exceed performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Fluency in English with excellent communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Must have a laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000/month, plus incentives based on campaign performance. Work from the comfort of your home.Working Days: Monday to Friday (Sunday - Saturday off)Why Choose Votiko? Immerse yourself in the best work culture, prioritizing employee satisfaction and career growth.Ready to Transform Your Career? Call us at 8511539085 or send your resumes to hr@votiko.com
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Pune
Domestic Chat Support Operation Customer Service Domestic BPO CSE Customer Management Chat Process Chat Support
We are seeking enthusiastic and customer-oriented individuals to join our team as Chat Support Agents. In this role, you will be responsible for engaging with customers through live chat, addressing their inquiries, resolving issues, and providing a seamless and positive experience. The position offers flexibility with both day shift and night shift options available.
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Customer Support Executive

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Good Communication Skills Customer Support Customer Management International BPO Customer Service
- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients via phone calls- Meet and exceed monthly sales targets- Research and stay up-to-date on industry trends and competitor activity- Collaborate with team members to achieve sales goals
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Excellent English Communication Fluent English Outbound Calling Customer Care International Voice Process Chat Support International BPO
Hiring For International BpoRequire :1. Graduate/Undergraduate 2. Fresher/Experienced3. Excellent English Communication Skill4. Should be comfortable working in Rotational shift and rotational off5. Cab Facility Available6. Salary ranges from 18k to 36k in hand + incentivesFor more info connect on: 9356962868 Nadiya
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Outbound Calling Domestic BPO Customer Support Voice Process International Call Center Cold Calling BPO Non Voice Inbound Voice Process Call Center Sales
JOB DETAILS Answer incoming calls, making outbound calls and respond to customer's queries in a timely manner Strong phone and verbal communication skills along with active listening Identify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information. Follow the call center communication scripts when handling different topics Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Document all call information according to standard operating procedures Familiarity with CRM systems and practices Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and servicesContactASC GROUP8499084053
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Monitor (Operations)

Freedom From Diabetes

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Deccan Gymkhana Pune
Query Handling Customer Satisfaction BPO Customer Support Executive
Job Title: Monitor (Operations Cluster)Job Overview:A Monitor is a key role in our organization responsible for overseeing and managing various operational functions to ensure smooth business operations. The Monitor is typically part of the Operations Cluster team. The specific job responsibilities include the following:Duties and Responsibilities:1. App Installation- App activation refers to the process of activating or initializing a software application on a device, such as a smartphone, tablet, or computer so that it can be used by the end user. App activation typically involves a series of steps, including installing the app, setting up user accounts, configuring settings, and accepting terms and conditions. The purpose of app activation is to enable the app to function fully and provide its intended features and functionality to the user.2. Appointment scheduling- It refers to the process of setting up appointments or meetings between Participants at mutually agreed-upon dates, times, and locations with experts as per requirement. It involves coordinating the availability of multiple parties and allocating time slots for specific appointments or events.3. Onboarding and follow-up calls- are two distinct stages in the customer engagement process. Onboarding calls typically occur at the beginning of a customer's journey with a company, while follow-up calls take place after the initial onboarding process and are intended to maintain and deepen the customer relationship.4. Customer query resolution- refers to the process of addressing and resolving customer inquiries, questions, or concerns in a satisfactory manner. It involves actively listening to the customer's query, understanding their needs, and providing accurate and helpful information or solutions to address their concerns.5. Uploading health reports in a system- typically involves the process of digitally submitting or attaching health-related documents, such as medical test results,
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Customer Service Executive

Credence Resource Management

  • 0 - 4 yrs
  • 4.5 Lac/Yr
  • Kharadi Pune
Communication Skills Customer Care Customer Support BPO
Best In Market Salaries from 2.4 lakhs up-to 4 lakhs 6 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric Policies Free Home Pick & Drop Transportation Fixed shifts 8 hour shifts [Including the 45 min break] Free transport [Home pick-up & drop]As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.
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Customer Relationship Customer Care Outbound Calling Customer Support Customer Service Customer Management Customer Handling Cold Calling International BPO Call Center
Votiko Solutions Private Limited - Cultivating Careers, Connecting Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Journey! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join Votiko Solutions Private Limited, a leading entity in the BPO industry, as we seek committed individuals for the position of Call Center Executives. Enjoy the flexibility of working from home while we welcome outstanding talent from all regions of India.Job Responsibilities:1. Lead telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle a variety of inbound and outbound calls, catering to the specific needs of both B2B and B2C clients.3. Provide exceptional customer service through phone calls, emails, and live chat support.4. Consistently exceed performance benchmarks, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer service roles.Working Days: Monday to Friday (Weekends off)Why Join Votiko? Engage in a supportive work environment that values employee well-being. Experience a career path where every success contributes to your personal and professional development.Are You Ready to Start Your Career Journey? Contact us at 8511539085 or email your resumesto hr@votiko.comVotiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.
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Outbound Calling Customer Relationship Customer Support Customer Management Customer Handling Customer Service Customer Care International BPO Customer Communication Cold Calling Call Center
Votiko Solutions Private Limited - Cultivating Careers, Connecting Talent Across BoundariesType: BPO International Call CenterPosition: Call Center ExecutivesKickstart Your Professional Journey! Enjoy Work From Home - Connecting Talent NationwideAbout Us: Join Votiko Solutions Private Limited, a frontrunner in the BPO industry, on an exciting journey of transformation. We are on the lookout for enthusiastic individuals to fill the role of Call Center Executives. Enjoy the flexibility of working from home as we invite outstanding talent from all over India.Job Responsibilities:1. Lead telemarketing efforts, shaping the future of lead generation, appointment scheduling, surveys, and verification.2. Handle a variety of inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Provide exceptional customer service through calls, emails, and live chat.4. Consistently surpass performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee satisfaction. Unlock unparalleled opportunities for career advancement and personal growth.Eager to Launch Your Career? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Work From Home Creates Pathways to Opportunities Across the Nation.
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