Array ( [0] => customer-support-executive-bpo [1] => pune ) BPO Customer Support Executive 12th Pass Fresher Jobs in Pune
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BPO Customer Support Executive 12th Pass Fresher Jobs in Pune

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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Sadashiv Peth Pune
Customer Support Outbond Calls
We are seeking a BPO Customer Support Executive to join our team in Sadashiv Peth. This role is suitable for individuals with little to no experience and offers the opportunity to develop skills in customer service.**Key Responsibilities:**- **Answer Customer Queries:** Respond to customer inquiries via phone, email, or chat, helping them resolve issues effectively and efficiently.- **Provide Product Information:** Offer detailed information about products and services to assist customers in making informed decisions.- **Document Interactions:** Record customer interactions and issues in the database to ensure accurate tracking and follow-up.- **Follow-Up with Customers:** Reach out to customers after resolving issues to ensure their satisfaction and gather feedback for improvement.- **Collaborate with Team Members:** Work closely with team members to share insights and ensure a cohesive customer service experience.**Required Skills and Expectations:**You should have strong communication skills in English and preferably the local language, enabling you to interact effectively with customers. A calm and patient demeanor is essential to handle customer concerns. Attention to detail is important for accurately documenting issues, while problem-solving skills will help you address queries efficiently. Candidates must be a minimum of 10th-grade pass and should be willing to work full-time from the office. A positive attitude, eagerness to learn, and the ability to work in a team-oriented environment are key traits we are looking for.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Viman Nagar Pune
Good Communication Skills Customer Support Customer Relationship Inbound Calls BPO Voice Customer Handling Domestic BPO Telephone Handling
As a Customer Support Executive, you will be responsible for answering customer inquiries via phone, email, or chat in a timely and professional manner. You will assist customers with product information, troubleshooting, and resolving complaints to ensure a positive customer experience.Key responsibilities include attending to customer queries promptly, providing accurate information about products and services, addressing and resolving customer complaints effectively, escalating complex issues to the appropriate department, and maintaining customer records and interactions for future reference.The ideal candidate for this role should have excellent communication skills, both written and verbal, the ability to remain calm under pressure, good problem-solving skills, and a customer-centric approach. A 12th pass qualification is required, and previous experience in customer service is preferred but not mandatory. This full-time position is based in Gama, Giga Space IT Park, Viman Nagar, Pune, Maharashtra, and requires the successful candidate to work from the office.
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International Voice Process BPO Voice Voice Process Blendend Process Customer Support Executive
Job Title: International Tele Caller ExecutiveLocation: Office No. 144, Parmar Park Phase-2 Business Park, Wanowrie, Pune 411040Work Schedule: Monday to Friday Fixed Night Shift (9-hour shift)Weekly Off: Fixed Sunday and Alternate SaturdaysEmployment Type: Full-time, Office-basedProcess Type: Blended Voice and Chat (International)Position OverviewWe are currently seeking enthusiastic and customer-oriented individuals for the position of International Voice & Chat Executive. This role involves interacting with international clients via voice and chat channels, addressing inquiries, and ensuring a positive customer experience. The ideal candidate should possess strong communication skills, basic computer literacy, and the ability to work in a structured night-shift environment.This opportunity is ideal for candidates looking for a stable, target-free role in a professional office setting, with comprehensive training and growth support provided.Key ResponsibilitiesManage inbound and outbound voice calls and live chat support for international customersAccurately address customer queries and provide relevant product or service informationDocument customer interactions and maintain up-to-date records in internal systemsCollaborate with internal teams to ensure prompt and effective resolution of customer concernsAdhere to standard operating procedures, communication protocols, and quality guidelinesCandidate ProfileRequired Skills:Excellent verbal and written communication skills in EnglishAbility to multitask and prioritize workload effectivelyBasic proficiency in computer applications (MS Office, email tools, etc.)Strong interpersonal skills and a customer-centric mindsetWillingness to work fixed night shifts (Monday to Friday)Preferred (Not Mandatory):Previous experience in an international voice/chat processBackground in customer service or support rolesWhat We OfferStable work environment with fixed night shifts and scheduled weekly offsNo targets or sales quotasComprehensive training and onboarding supportOffice infrastructure and dedicated workstation providedDirect hiring no recruitment charges or fees involved
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Cold Calling Customer Support Customer Care Human Resource Executive Marketing
Work From Home & Office Hiring! Telecalling Job Hindi & English Part-Time: 15k-20k Full-Time: 25k-35k Flexible Hours Fast Joining Limited Slots WhatsApp Available Start your career now Dont miss out!
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Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Cold Calling Inbound Calls Customer Support Chat Support Hindi BPO
Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center Cold Calling
Vodafone Idea Voice Process
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Customer Support Executive

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Good Communication Skills Customer Support Customer Management International BPO Customer Service
- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients via phone calls- Meet and exceed monthly sales targets- Research and stay up-to-date on industry trends and competitor activity- Collaborate with team members to achieve sales goals
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Excellent English Communication Fluent English Outbound Calling Customer Care International Voice Process Chat Support International BPO
Hiring For International BpoRequire :1. Graduate/Undergraduate 2. Fresher/Experienced3. Excellent English Communication Skill4. Should be comfortable working in Rotational shift and rotational off5. Cab Facility Available6. Salary ranges from 18k to 36k in hand + incentivesFor more info connect on: 9356962868 Nadiya
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Outbound Calling Domestic BPO Customer Support Voice Process International Call Center Cold Calling BPO Non Voice Inbound Voice Process Call Center Sales
JOB DETAILS Answer incoming calls, making outbound calls and respond to customer's queries in a timely manner Strong phone and verbal communication skills along with active listening Identify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information. Follow the call center communication scripts when handling different topics Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Document all call information according to standard operating procedures Familiarity with CRM systems and practices Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and servicesContactASC GROUP8499084053
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Monitor (Operations)

Freedom From Diabetes

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Deccan Gymkhana Pune
Query Handling Customer Satisfaction BPO Customer Support Executive
Job Title: Monitor (Operations Cluster)Job Overview:A Monitor is a key role in our organization responsible for overseeing and managing various operational functions to ensure smooth business operations. The Monitor is typically part of the Operations Cluster team. The specific job responsibilities include the following:Duties and Responsibilities:1. App Installation- App activation refers to the process of activating or initializing a software application on a device, such as a smartphone, tablet, or computer so that it can be used by the end user. App activation typically involves a series of steps, including installing the app, setting up user accounts, configuring settings, and accepting terms and conditions. The purpose of app activation is to enable the app to function fully and provide its intended features and functionality to the user.2. Appointment scheduling- It refers to the process of setting up appointments or meetings between Participants at mutually agreed-upon dates, times, and locations with experts as per requirement. It involves coordinating the availability of multiple parties and allocating time slots for specific appointments or events.3. Onboarding and follow-up calls- are two distinct stages in the customer engagement process. Onboarding calls typically occur at the beginning of a customer's journey with a company, while follow-up calls take place after the initial onboarding process and are intended to maintain and deepen the customer relationship.4. Customer query resolution- refers to the process of addressing and resolving customer inquiries, questions, or concerns in a satisfactory manner. It involves actively listening to the customer's query, understanding their needs, and providing accurate and helpful information or solutions to address their concerns.5. Uploading health reports in a system- typically involves the process of digitally submitting or attaching health-related documents, such as medical test results,
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Customer Service Executive

Credence Resource Management

  • 0 - 4 yrs
  • 4.5 Lac/Yr
  • Kharadi Pune
Communication Skills Customer Care Customer Support BPO
Best In Market Salaries from 2.4 lakhs up-to 4 lakhs 6 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric Policies Free Home Pick & Drop Transportation Fixed shifts 8 hour shifts [Including the 45 min break] Free transport [Home pick-up & drop]As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.
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Customer Service Executive

DBS Mintek Pvt Ltd

Marketing Communication Skills Customer Care Customer Support BPO
*CUSTOMER SERVICE EXECUTIVES**QUALIFICATION - HSC, Graduate & above*LANGUAGES REQUIRED -* Hindi, Marathi*DOMESTIC* process*DAY SHIFTS* (between 8 am to 9 pm time window)*ROTATIONAL ONE WEEK OFF**JOB LOCATION -*Baner, Pune*SALARY -* 9,000 to 11,000/-*COMPANY Walk - In Address -**DBS Mintek Pvt Ltd* 4th FloorAnjani PalladiumNext to Prabhavee Tech Park BanerAbove Yamaha showroomBaner
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  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Pune
BPO Blended Process Customer Service Chat Support Voice Process Email Process Chat Process Customer Care Executive Customer Support Technical Support Collection Call Center
Customer Service Executive / Chat / Blended / Non - Voice / BPO JOBFresher & ExperiencedAny Graduate & UndergraduateEnglish ExcellentSalary- up to 35kRotational Shift5 Days Working
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Customer Service Executive / Chat / Blended / Non - Voice / BPO JOB

SONGBIRDS SALES AND MARKETING PRIVATE LIMITED

Non Voice Process BPO Voice Graduate Hindi Fresher Customer Care Technical Support Sales Telecaller Customer Care Executive Outbound Recruitment Marketing MBA Sales Executive
Candidate should be excellent in Non-Verbal communication.Good to have experience in chat supportCandidate should have good typing speedImmediate joiners onlyFreshers and experienced candidates can applyGraduates & Undergraduates can also apply
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  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Pune
Communication Skills Customer Care Customer Support BPO Customer Service Operations Customer Management Customer Handling
International BPO - Voice Process (US collections process)Position Title - Executive - Customer Service Location PuneHighlights: Best In Market Salaries from 2.4 lakhs up-to 4 lakhs 6 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric Policies Free Home Pick & Drop Transportation Fixed shifts 8 hour shifts [Including the 45 min break] Free transport [Home pick-up & drop]Profile Summary:As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.Position requirements: Good English verbal skills required This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday Working Candidates with experience in collections or mortgage services will have an advantageAbout the CompanyCredence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies. We are 2200+ employees strong who provide exceptional performance thats customer friendly &compliant; and deliver world class results to ensure brand integrity. From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!Contact HR Cynthia
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Customer Service Call Centre BPO Executive Fresh Work From Home
Job Description:An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.Knowledge and Skills RequiredCommunication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independentlyComputer Knowledge/Skills: Ability to use a desktop computer system Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Excellent typing skills Demonstrates understanding of the Internet, Amazon.com website, and competitor websites Demonstrates an ability to successfully navigate websites Demonstrates a proficient knowledge of email applications Demonstrates an ability to learn in various media Ability to successfully adapt to changes in the work environmentCustomer Focus: Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resoluti
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Customer Care Executive

TRANSACT BPO SERVICES INDIA PRIVATE LIMITED

Communication Skills Customer Care Customer Support Voice Process Customer Service Operations Computer Operating Data Entry BPO Customer Service Any Graduate Telesales Data Outbound Process Office Assistance Backend Bac
Candidate should be excellent in Non-Verbal communication.Good to have experience in chat supportCandidate should have good typing speedImmediate joiners onlyFreshers and experienced candidates can applyGraduates & Undergraduates can also apply
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Pune
Fresher BPO BPO Voice Back Office Executive Data Entry Call Center Executive Fresher Graduate Non Voice Process 12th Pass Call Center Typing Data Entry Operator
Executive - Customer Care - Voice & Chat Process - Data Entry - BPO* Tech Support process Non Voice* Customer Support Online* Backend Executive Support* Should have good communication skills* 12th Pass & Any Graduate* No Sales Job
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Back Office Coordinator BPO Cross Selling Banking Chat Support Non Voice Data Entry MIS Reporting Backend Internet Banking Casa Excel MIS Executive Front Office Operations MBA Fresher Voice Customer Care Telecalling
Hiring For Non Voice Process And Data Entry operator* Data- Entry process* Non Voice Process* Experience 0-5 years* Should have good communication skills.* 10th/12th pass or Any Graduate* No Target
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Candidate With Good Communication Skills Will BE Given Preference. Work From Home
We are hiring candidates for this position on behalf of Skylink Technologies.- Position Customer Support Executive- Experience: Fresher / Experience- Location: Permanent Work From Home / Remote- Salary: 16k take home + 3400 Quarterly Bonus
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Data Entry Operator MIS Executive Back Office Executive

CLAVIGERS TECHNO SOLUTIONS PRIVATE LIMITED

Data Entry Data Entry Back Office Data Entry Clerk BPO Voice Back Office Executive Fresher Graduate Non Voice Process Technical Support Customer Support Executive
We are hiring for Computer Data Entry OperatorBack office department in preparing, scheduling and organizing meetingsappointmentsGood Behavior with all stafffresher are welcomeIncentivesFixed Shift6 Days WorkingNo Target
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CHAT Process Customer Care NON Voice Front Office Back Office

TRANSACT BPO SERVICES INDIA PRIVATE LIMITED

Non Voice Process BPO Chat Process Cce Telesales HR Institutional Sales Sales Executive Voice Process MBA Marketing Recruitment Outbound Customer Care Executive BPO Telecaller Sales Technical Support Customer Care Voice
We are hiring for Chat Process:-Good communication skill requiredBasic Computer Awareness must haveAge upto 30 YearsFull TimeSunday Fix OffFreshers WelcomeShould have good communication skillsExperienced candidates also applyRequired Candidate profileRequired Candidate profile* Good communication* Min 10th/12th Pass* Attractive incentive policy
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Computer Data Operator

TRANSACT BPO SERVICES INDIA PRIVATE LIMITED

BPO Customer Service MIS Executive Non Voice Process HR Recruiter HR Data Entry MS Office Inbound Marketing Back Office Executive Customer Support Backend
Immediate Openings For Freshers BPO Non-voice ProcessBlended Process /Fresher /Day Shift / CCEProfile -CCE (Voice, Chat & Email)up to 25k - 45kShift - Day & Rotational5 Days Working
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Customer Service Data Entry Computer Skills Back Office Operations Administration Email Non Voice Process Chat Support HR Data Voice Process HR Fresher Recruitment Outbound Communication Skills Backend Back Office No Target
2022 Graduate can also applyAn Urgent Requirement For Graduates andUnder Graduates for Data EntryRequired Age 18 to 30 YearsFull Time and Part TimeSunday Fix offFreshers WelcomeEasy Selection Process
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