47

BPO Customer Support Executive 12th Pass Jobs in Bangalore

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

Hiring Fresher / Customer Support Executive / 12th Pass

Grassroots Solutions and Services Pvt Ltd

  • Fresher
  • Bangalore
Professional Communication Tamil Telecaller Telugu Hindi BPO English Language Customer Care Customer Support Customer Handling Domestic BPO BPO Voice Inbound Calls Good Communication Skills
As a Customer Support Executive in Bangalore, you will be the first point of contact for our customers, assisting them with inquiries and providing solutions to their issues. This full-time role is suitable for freshers with at least a 12th-grade education. Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or in person to understand their concerns and provide clear answers.2. **Problem-Solving**: Identify issues faced by customers and offer appropriate solutions, ensuring a satisfactory resolution.3. **Record Keeping**: Maintain accurate records of customer interactions, concerns, and feedback for future reference.4. **Product Knowledge**: Stay updated on our products and services to provide informed guidance to customers.5. **Team Collaboration**: Work closely with other team members to ensure a cohesive approach to customer support and service delivery.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to convey information effectively. A friendly and patient attitude is essential to connect with customers. Basic computer proficiency is necessary, as you will use various software for managing customer interactions. Applicants should exhibit a willingness to learn and adapt in a dynamic environment. Being a team player and having the ability to handle stressful situations calmly will contribute to your success in this role.
View all details
  • Fresher
  • Shivaji Nagar Bangalore
Domestic BPO Telephone Handling BPO Voice Hindi BPO Good Communication Skills
(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*
View all details
  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Care Customer Support Customer Handling Customer Service Inbound Calls Cold Calling Telephone Handling BPO Voice Domestic BPO Customer Relationship Good Communication
As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.
View all details
  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Bangalore
Outbond Calls BPO Voice Customer Support Inbound Calls
Collection Executive As A Tele Collection Executive,Your Responsibilities Include Contacting Customer To Collect Overdue Payments, Negotiating Repayment Plans, And Maintaining Accurate Records Of Interactions.Stong Communication And Negotation Skills,Empathy,And The Ability To Handle Difficult Situations Are Crucial.Additionally, Youll Need To Adhere To Relevant Regulations And Work Towards Achieving Collection Targets While Maintaining A Positive Customer Experience.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 1 - 2 yrs
  • Bangalore
Inbound Calling Outbound Calling International Voice Process BPO Voice International Sales Customer Care International BPO Voice Process Good Communication Skills Customer Support US Process US Shift
We are looking for an International BPO Executive to join our team in Bangalore. This role is ideal for individuals with 1 to 2 years of experience in customer service or related fields. The position requires working in an office environment.**Key Responsibilities:**- **Customer Assistance:** Provide support to international clients through calls, emails, or chat, ensuring effective communication and high satisfaction levels.- **Issue Resolution:** Identify customer issues and work towards resolving them quickly and efficiently, maintaining a focus on customer experience.- **Product Knowledge:** Stay informed about our products and services to provide accurate information and recommendations to customers.- **Team Collaboration:** Work with colleagues to improve service processes and share feedback that can enhance customer support.- **Data Entry:** Manage and update customer records and interactions in the company database to ensure accurate service tracking.**Required Skills and Expectations:**The ideal candidate should have a strong command of English, both spoken and written, to effectively communicate with international clients. A pleasant and professional telephone manner is essential. You should be comfortable working in a team and have problem-solving skills to address customer inquiries. Basic knowledge of computer applications and typing skills are necessary for handling data and communication efficiently. Candidates should possess a positive attitude, flexibility to work various shifts, and the ability to work well under pressure. A minimum education level of 12th pass is required.
View all details
  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Koramangala Bangalore
Domestic BPO BPO Voice Customer Handling Customer Support Telephone Handling
We are looking for a Customer Support Executive to join our team in Koramangala. This is a full-time position and is ideal for candidates with 0 to 3 years of experience. The role focuses on helping customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle questions and concerns from customers via phone, email, or chat, ensuring timely and accurate responses to enhance customer experience.- **Resolve Issues:** Identify customer problems and provide effective solutions quickly, maintaining a high level of professionalism.- **Document Interactions:** Record details of customer interactions and transactions in our database, ensuring that all information is accurate and up to date for future reference.- **Follow Up:** Proactively reach out to customers after their issues are resolved to ensure they are satisfied with the service provided.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights that could enhance customer support.**Required Skills and Expectations:**Candidates should have good communication skills, both written and verbal, to effectively interact with customers. A strong understanding of customer service principles is essential. The ideal candidate should be patient, empathetic, and possess problem-solving abilities to address customer needs efficiently. Basic computer skills, including familiarity with office software and tools, are required. Being a team player and showing a willingness to learn and adapt in a fast-paced environment will contribute to success in this role.
View all details

Customer Support Executive (Freshers) Bangalore

Enlist Management Consultants Private Limited

  • Fresher
  • 2.0 Lac/Yr
  • Bangalore
Customer Relationship Customer Service Cold Calling Domestic BPO BPO Voice
Handle inbound and outbound customer calls professionallyResolve customer queries, complaints, and requests in a timely mannerProvide accurate information about company products/servicesMaintain proper follow-ups with customersUpdate customer details and interaction notes in the systemEnsure customer satisfaction and maintain service qualityEscalate complex issues to the concerned team when required
View all details
  • 1 - 3 yrs
  • 2.8 Lac/Yr
  • Kadubeesanahalli Bangalore
Customer Care BPO Voice
Job Title: Customer Support Executive Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given priority
View all details
  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Bangalore
Customer Handling Outbound Calling Customer Care Customer Relationship Customer Support Customer Service Customer Management Cold Calling Customer Communication Call Center Domestic BPO BPO Voice Inbound Outbound Sales
WERE HIRING! Customer Care Executive Voice & Sales ProcessWe are looking for enthusiastic and motivated individuals to join our growing team as Customer Care Executives. This role involves handling customer interactions, resolving queries, and promoting our products and services. Qualifications Minimum education: 12th Pass Age: 18 to 30 years Excellent communication skills in English & Hindi Ability to handle customer queries and provide effective solutions Prior customer service or sales experience is a plus (not mandatory) Key Responsibilities Handle inbound & outbound calls professionally Provide accurate information about products and services Identify customer needs and close sales effectively Ensure high customer satisfaction through problem-solving Meet assigned sales targets and performance goals Salary & Benefits Starting salary: 18,000 per month Performance-based incentives & bonuses Comprehensive training & career growth opportunities Fast-track growth in customer care and sales Why Join Us? Supportive work environment Skill development & career advancement Stable income with attractive incentives
View all details
  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Bangalore
Hindi BPO English Customer Service Customer Handling BPO Voice
Job DescriptionJob Title: Customer Support Executive Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterview Process (Online):HR Screening RoundVersant Test (Level 5 qualification mandatory)Operations RoundClient Round (Final Selection)Skills & RequirementsRequired SkillsCustomer SupportCommunicationPreferred SkillssalesExperience1 - 2 yearsEducation12thAge Range18 - 28 yearsLanguages RequiredEnglish, Hindi
View all details
  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Whitefield Bangalore
Communication BPO Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling
Who Can Apply?We welcome applications from a wide range of candidates who are enthusiastic about building a career in customer service and the BPO industry : As part of our growing team, we are hiring dynamic and customer-oriented professionals for our voice Process who can communicate fluently in English and can speak Hindi fluently . Any Graduate /12th /PUC passed from any stream or discipline Candidates with active backlogs are also eligible Freshers looking to start their career in the BPO sector or EXP Experienced professionals from any customer service background Job seekers looking for immediate joiningINDUSTRY : BANKING BFSI Role: Customer Support Executive BANKING PROCESSWork Location : Bangalore Whitefield (Prestige shantiniketan ,crescent 3) .Job Type : Full-timeMode of Work : Work from Office Total Openings : 170 +For more details/Schedule interview contact HR Hashir @ 7411684007Interview venue: Time from 9:00am Onwards ( 24th NOV to 28th NOV)What Is Expected from the Role?Handle inbound call to assist customers with their queries or concerns.No MTI or basic understanding Clear and fluent speech essential .Communicate effectively in multiple languages to address customer needs.Maintain a positive, empathetic, and professional attitude at all times.Follow up on customer interactions and ensure resolution of issues within TAT (Turnaround Time).Key Responsibilities:Provide voice-based support to customers in multiple languages.Troubleshoot basic queries related to products, services, or accounts.Deliver high-quality service by maintaining call quality, efficiency, and customer satisfaction.Escalate complex issues to the appropriate department/team.Ensure confidentiality and security of customer information.Meet and exceed daily/weekly performance targets (KPIs).RegardsHUMANRESOURCETEAM
View all details
  • 0 - 3 yrs
  • Bangalore
BPO BPO Voice English Hindi BPO
Customer Support Executive Razorpay ProcessLocation:On-site [Office Location based on allocation]Process: RazorpayEmployment Type:Full-timeShift & Working Days:Shift: 8 AM 8 PM (Any 9 hours)6 working days with 1 rotational weekly offExperience Required:Freshers & Experienced candidates welcome1+ year relevant experience preferred for higher CTCEducational Qualification:12th Pass / Graduate (Any Stream)Required Skills & Competencies:Excellent verbal and written communication in English & HindiStrong customer handling and problem-solving abilitiesBasic computer literacy (MS Office, typing, navigation, CRM tools)Ability to multitask in a high-volume environmentInterpersonal skills and professional attitudeNice-to-Have Skills:Experience in fintech or BPO customer supportFamiliarity with payment platforms and financial transactionsRoles & Responsibilities:Handle inbound and outbound queries for Razorpay servicesProvide clear, accurate, and timely information to customersMaintain CRM or tracking systems with customer interactionsEscalate unresolved issues to the relevant departmentFollow process guidelines and quality standardsSupport the team in achieving daily and weekly targetsEnsure compliance with company policies and KYC normsHiring Need:Immediate
View all details
  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.**Responsibilities:**- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.**Salary and Benefits:**- Starting salary of INR 18,000 per month.- Performance-based incentives and bonuses.- Comprehensive training and career development opportunities.
View all details
  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Bangalore
Customer Service International BPO Proficiency in English BPO Voice Process
Job Role: Customer Supportfresher and Experienced Both are Eligible.freshers' Salary Up to 3.5lpaexperienced Salary Up to 5lpa (should have Minimum 6 Months or 1-year International Exp)5 Days Working 2 Days Off (us Rotational Shift)both Way Cab
View all details
Voice Process Executive Tamil Voice Process Telugu Malayalam Kannada Voice Hindi Voice BPO Voice Hindi BPO Good Communication Skills Customer Support
Fresher and Experienced for Voice process Chennai - English and Telugu Salary Rs.16,900 Incentive upto 50KBengaluru - English with Tamil/Telugu/Malayalam/Kannada Eng with Tamil/Kannada Salary Rs.22500 upto 25000Eng with Telugu/Malayalam Salary Rs. 23500 upto 26000
View all details
  • 0 - 2 yrs
  • Female
  • Banaswadi Bangalore
Customer Relationship Customer Support Domestic BPO Telephone Handling BPO Voice Good Communication Skills Convincing Power Interpersonal Skills Negotiation Skills Cold Calling
Key Responsibilities:Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution rates.Job Requirements:The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
View all details
  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Bellandur Bangalore
Customer Support International BPO Executive BPO Voice
We're Hiring! Join Alorica as a Customer Experience Agent (Voice) Location: Bellandur, Bangalore Shift: US Shift (Night) One-Way Cab: Available between 8 PM 8 AM Salary Details: Freshers: 22,000 Take Home Experienced: 25,000 Take Home + 200 Night Shift Allowance per day What Youll Do:Talk to customers over callsHandle queries, orders & complaintsDeliver excellent service Requirements: Good English Communication Min Qualification 10+2 Flexible & Customer-focused Comfortable with Night Shifts Why Alorica?Work with a Fortune 1000 BPO leaderFriendly work cultureGrowth opportunities Apply Now & Start Your CX Career Today!
View all details
Good Communication Skills Customer Relationship Customer Care Customer Support Customer Handling Customer Service BPO Voice Telephone Handling
Job Responsibilities:-Provide Tier 2 support to customers via calls, emails, and chatsEnsure 100% issue resolution and customer satisfactionFollow escalation procedures for unresolved issuesHandle outbound calls as per client requirementsPerform candidate verifications and recruitment support (fresh/rehires)Navigate and assist customers on self-service portalsMaintain SLA, data quality, and call documentation standardsRequired Skills:- Good technical aptitude and ability to learn quicklyExcellent verbal and written communication skillsFamiliarity with tools like ServiceNow, ERP systems, MS Office, and Internet ExplorerPrior BPO experience preferred (not mandatory)Interview Process: Versant (Score 58+), Communication Discussion
View all details
Voice Process BPO Sales BPO Voice Tele Caller Email Support Tele Sales Officer Inbound Calls Outbound Calls Inbound Customer Service Customer Handling Domestic BPO Telephone Handling Cold Calling Chat Support Hindi BPO Good Communication Skills Customer Support Customer Service Customer Care Customer Relationship
*Job Description Customer Support (Voice Process):** Handle outbound customer calls in a professional and courteous manner* Explain legal services and resolve basic client queries* Maintain accurate call logs and follow-up records* Provide timely support to potential and existing clients* Meet daily call targets and ensure customer satisfaction* Work closely with the team to improve service quality--- *Contact HR Sowmya:* 73497 67553 [www.mylawyersindia.com](http://www.mylawyersindia.com)
View all details
  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • KR Puram Bangalore
BPO Voice Voice Process
Job Opportunity BPO Voice Process (Customer Service)Company: Grassroots Solutions & Services Pvt. Ltd.Department: Human ResourcesContact: Rithik (HR)We are hiring for Voice Process Customer Service role. Location: [Insert location if needed] Salary: Up to 15,000 per month Login Duration: 9 hours Work Schedule:Rotational shiftsWeek-off: 1 rotational weekday Shift Timings Available:Day Shifts7:00 AM 4:00 PM8:00 AM 5:00 PM9:00 AM 6:00 PM10:00 AM 7:00 PM11:00 AM 8:00 PMDay-Night Shifts7:00 PM 4:00 AM8:00 PM 5:00 AM9:00 PM 6:00 AM10:00 PM 7:00 AM11:00 PM 8:00 AM1:00 AM 10:00 AM3:00 AM 12:00 PM10:00 AM 7:00 PMNight Shift (Full)10:00 PM 7:00 AM Interested? Contact us to apply!
View all details
View More Jobs